Family-owned and operated, B&W brings the integrity, hard work, and family values you expect from a family business that stands for something. Not mom and pop, mind you, but a family-run business at that.
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent customer service.
Timeliness
Many customers appreciated the prompt and timely service, with technicians often arriving on time or even early.
Quality of Work
Overall, the quality of work performed by the technicians received positive feedback, with many customers expressing satisfaction with the repairs and installations.
Pricing Concerns
Some customers expressed concerns about high pricing and lack of itemized billing, feeling that certain charges were excessive for the services rendered.
Communication
Customers noted effective communication from technicians regarding the work being done, options available, and follow-up recommendations.
DJ
Dan Johnson
1 day ago
5.0
We’ll be giving thanks for Plumber Dave and his big, beautiful black truck this Thanksgiving! He was happy to come replace our leaking water heater on a Sunday afternoon, so that the work would be complete before our out of town holiday visitors arrive Monday. A pleasure to work with. Great communication, prompt and took time to talk through other plumbing questions I had as well. Thank you Dave and team!
OO
oneammonday
4 days ago
5.0
Blake did great work with the VERY old furnace we have. We would have loved to get a new furnace and AC, but it's just not feasible for us, presently. Thanks, and we'll call B&W again, for sure.
BB
Brandon Binkley
5 days ago
5.0
Great service for our annual furnace check. We ended up needing it cleaned and Blake took a picture to show us why it was necessary. We received phone calls letting us know when he was on his way within the appropriate time frame and the process from payment to scheduling was very easy.
MH
Monica Hood
Nov 11, 2025
5.0
Homesense has always been professional, courteous and informative during all visits - whether they be maintenance or issue-related. I typically have Darren as my tech and he is so patient with all my questions and always makes sure I understand the problem before giving options to resolve it. I have never felt pressured to do any "fix" and I always feel they truly are invested in my best interest.
MR
Maxwell Rollins
Nov 5, 2025
1.0
No heat since sunday. Was told a part would be ordered Monday, it is Wednesday night and we cannot get a hold of them and they have not given me or my landlord an update (I believe customer service 101 from any company means you kind of keep the customer informed on what’s going on especially with big issues).
so just be careful using these guys because they have been very good to us in the past, but they’ve been cold turkey on this big-time issue this time around. What is crazy? This is not like their typical character so a little bit surprised on this one.
Getting to 60 inside at night for 4 consecutive nights, feels like I’m camping and my dog does not appreciate it since she has very short hair.
Frequently Asked Questions About B&W HVAC, Plumbing, and Electrical
What type of business is B&W HVAC, Plumbing, and Electrical?
B&W HVAC, Plumbing, and Electrical is a family-owned and operated business offering HVAC, plumbing, and electrical services.
Where is B&W HVAC, Plumbing, and Electrical located?
The business is located at 2101 Cunningham Rd, Suite B, Indianapolis, IN 46224, USA.
What are the operating hours of B&W HVAC, Plumbing, and Electrical?
They are open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 12:30 PM, and closed on Sundays.
What services does B&W HVAC, Plumbing, and Electrical offer?
They offer a range of services including furnace, AC, heat pump, and HVAC repair and installation; indoor air quality; plumbing repairs and installations; backflow services; and electrical repairs and inspections.
What payment options are accepted at B&W HVAC, Plumbing, and Electrical?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Does B&W HVAC, Plumbing, and Electrical provide onsite services?
Yes, they offer onsite services for HVAC, plumbing, and electrical needs.
Are there parking facilities available at B&W HVAC, Plumbing, and Electrical?
Yes, the business has onsite parking available for customers.
Can I contact B&W HVAC, Plumbing, and Electrical via email or phone?
Yes, you can contact them by phone at +1 317-243-3581 or by email at service@bplusw.com.
What nearby places can I visit before or after visiting B&W HVAC, Plumbing, and Electrical?
Nearby you can visit Jordan's Fish & Chicken for a meal, Sherwin-Williams for hardware and building supplies, and KT Nails for beauty services.
Are there food options near B&W HVAC, Plumbing, and Electrical?
Yes, there are several nearby food options including Jordan's Fish & Chicken, KFC, Jimmy John's, Papa Murphy's, and Smoothie King.
Are there other home service providers close to B&W HVAC, Plumbing, and Electrical?
Yes, nearby businesses include Jefferson Electric LLC for electrical services and B&W Plumbing Heating Cooling and Drains for HVAC and plumbing needs.