Acculevel

Reviews

• JR

  Jason Roeschley

  1 day ago
  1.0
  Edit to respond to Acculevel: Acculevel has already sent people to my house six times, and I've responded that it is clear they cannot deliver what was promised to me. Another Acculevel technician is no good to me--I need a refund. If Acculevel recommends weep holes, geochannel drainage, and a sump pump, beware. I was promised a dry crawl space, but it is now no better (and possibly worse) after Acculevel's work than before, and I paid a hefty price for absolutely no overall improvement. One attached photo from March shows water coming in past the geochannel drainage (the dry portion is not an exterior wall and has no weep holes, while the damp portion shows the problem of the weep holes and geochannel drainage letting water past it rather than directing all the water to the sump pump); the other attached photo shows a pool of muddy water below that. They now claim that the pool of muddy water is due to water seeping up from around a pillar, but that was never mentioned to me as a possibility before, and the water absolutely should not be flowing past the geochannel drainage from the weep holes. I was promised a dry crawl space from their work. Acculevel came out several times last year until winter to try and remediate the sorry state of their work after they were supposedly finished the first time, but the new spring rains reveal that their work is still not what they promised or what I paid tons of money for. Furthermore, if the power goes out in the middle of the night, the backup battery blasts an alarm, and I have to get up, go down in the crawl space, and turn it off before I can go back to sleep. Acculevel has made my life so much worse. If the system actually worked and kept my crawl space dry as was promised, I wouldn't mind, but it really adds insult to injury. Also, my Sales Rep asked me to write a 5-star review after providing the estimate, saying his bonus is calculated from 5-star reviews. You can see other 5-star ratings naming their Sales Rep who provided the estimate because people want to be nice and help out, and it inflates the company's rating. Of course, my Sales Rep was very nice and promised me the world while providing me the estimate, but I wish I had never hired Acculevel, given the awful results and wasted money. If Acculevel refunded me my money, I would have a higher opinion of them, but from the terrible result of this project I've paid so much for, I absolutely do not recommend hiring them.
• KG

  Kevin Goedeker

  Mar 31, 2026
  5.0
  Very informative, friendly. Explained everything simply. Thank you Ethan Banet.
• SH

  Shawn Haag

  Mar 30, 2026
  5.0
  Beau Whitaker of accu level was the best. Explained all my options and delivered as promised. In fact went beyond expectations to make sure we were satisfied.
• MG

  Mallory Garza

  Mar 28, 2026
  5.0
  Beau was awesome! Very informative and helpful in helping us figure out our best next steps!
• CT

  Cicely Turner

  Mar 11, 2026
  5.0
  I've been a property manager of about 600 places for over 25 years, so l've seen my share of foundation issues and dealt with many companies. I have to say that the detail and knowledge that Greg Backus brings to his customers is extremely exceptional. I met Greg about 7 years ago, when I was bidding out to Acculevel along with 2 other well named companies. His expertise and detail on the job, was what won me over. His report was spot on with what the structural engineer advised, and Acculevel's pricing was very fair and comparable. I gained even more confidence in Greg and Acculevel when I bid them out for my own personal home. Greg has always been extremely thorough, efficient and honest in his findings with what he thought I should or shouldn't do for repairs in question. I would 100% recommend Greg Backus with Acculevel on any job! ＋ Add photos

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