Terrible customer service. Paid 50& down payment and after 4 months still had no work done. Called to get money back and it took them 2 months to do that. They sent check out one day after building permit expired so I couldn't get that money. As a business owner of 25 years myself this is the worst service I've dealt with
CQ
Carlos Quintero
Feb 15, 2016
1.0
DISAPPOINTED & FRUSTRATED!!!! I was looking for a company to take care of building a screened porch along with a couple of areas that needed pavers. When I dealt with the owner of Hammond Fence company, I actually thought I had found a company that I could trust with what I needed. First flaw took place when my already agreed upon contract had to be changed because the person I dealt with miscalculated the costs and did not want to lose money on the deal. I was flexible enough to agree with the changes, (I should not have) as I needed my order taken care of. After the job was finished, my dog broke an area of the screen on one of the doors, I called Hammond Fence for repairs, they never showed up. I had to do the work myself. The pavers came loose in one of the areas they put together just after a few weeks of the work being finished. To get the repairs done, which I believe they are under warranty, my wife called the company several times, I called the company several times, I even spoke to the principal of the company who promised the repair would be made. It has been over 3 months, no one has ever called me back, and by default the repair was never made. The pavers are loose which is now creating a hazard if you step on them the wrong way. I am extremely disappointed with the service. We paid a great deal of our hard earned money in good faith, and we are not getting anything in return. I would not recommend Hammond Fence to anyone. Find someone else even if it costs you more.
Frequently Asked Questions About Hammond Fence Company of Indiana Inc.
Do you remove and dispose of old fencing?
Yes, we will remove the old fencing before installing a new fence.
Do you offer any warranty for your work?
We offer a two-year warranty on labor, and our products may have manufacturer warranties as well.
Do you build decks?
Unfortunately, we do not build decks.
Do you remove and dispose of old fencing before installing new fencing?
Yes, Hammond Fence Company of Indiana Inc removes and disposes of old fencing before installing new fences.
Do you offer a warranty for your fencing work?
We provide a two-year warranty on labor, and our products may have manufacturer warranties as well.
Does Hammond Fence Company of Indiana Inc build decks?
No, we do not build decks.
What types of fencing services does Hammond Fence Company provide?
We offer residential fence installation and repair, commercial fences, electric slide gates, temporary fencing, and dog kennels.
What payment methods are accepted at Hammond Fence Company of Indiana Inc?
We accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa payments.
What are the business hours for Hammond Fence Company of Indiana Inc?
We are open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays.
Where is Hammond Fence Company of Indiana Inc located?
We are located at 5720 Columbia Ave, Hammond, IN 46320, United States.
Which nearby rental services can customers use when visiting Hammond Fence Company?
Customers can use nearby Penske Truck Rental and U-Haul Neighborhood Dealer for truck, trailer, or RV rentals.
Are there nearby automotive repair shops if customers need vehicle services near Hammond Fence Company?
Yes, nearby options include Mendez Auto Repair, State Auto Body, Froy's Auto Repair, and Menny Body Shop.
What community services or medical centers are close to Hammond Fence Company of Indiana Inc?
Nearby places include Family and Friends of Nwi Organization, Oak Street Health Hammond Primary Care Clinic, Genoa Healthcare, and Community HealthNet OSC.