Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and respectful service.
Timeliness
Many customers appreciated the punctuality of the technicians, with several noting that they arrived on time or even early for appointments.
Communication
Customers frequently highlighted the clear communication from technicians regarding services performed and options available, enhancing their understanding and confidence.
Service Quality
Overall, the quality of service received is highly rated, with many customers expressing satisfaction with the thoroughness and efficiency of the work done.
Inconsistency
Some reviews indicated issues with scheduling and service delays, particularly after a company merger, leading to frustration among certain customers.
KN
Kelle Neibert
3 days ago
5.0
Sam was wonderful - professional, knowledgeable, and efficient! Thank you!
BK
Brandon Knapp
4 days ago
5.0
It's winter time so if course the furnace wants to act up! Master got me in for a service call quickly and easily. John was fantastic! He got me up and running quickly, checked my furnace over and was super friendly and professional. He answered my questions thoroughly , and was just pretty awesome. Thanks master for a great experience !!
DC
Deb Cory
Jan 5, 2026
5.0
Courteous , fast, skilled professionals, from Donna, the office supervisor to John Heaton, who came to our house today! We appreciate Masters Heating and Cooling!
DJ
Deb J
Dec 30, 2025
5.0
The entire experience with this organization has been nothing but positive. Sam went above and beyond what my expectations were during the visit. I am a big fan of smaller, local businesses and Masters fits the profile for organizations that I reach out to for services. Thank you for having such a well-qualified, professional, and personable individual working for you. Definitely will be using Masters in the future for heating and cooling services.
JA
John Andre
Dec 18, 2025
5.0
Honest and expert technicians. Assisted with Humidifier issue and came back when drain line that competitor put in was clogged. Excellent and friendly service. Will keep using Masters. Did not get paid to say this.
Frequently Asked Questions About Masters Heating & Cooling
What are the operating hours of Masters Heating & Cooling?
Masters Heating & Cooling is open 24 hours a day, seven days a week.
Where is Masters Heating & Cooling located?
Masters Heating & Cooling is located at 500 US 31 S, Greenwood, IN 46142, USA.
What services does Masters Heating & Cooling provide?
Masters Heating & Cooling specializes as a heating contractor, offering heating and cooling services.
How can I contact Masters Heating & Cooling?
You can contact Masters Heating & Cooling by phone at +1 463-300-4912 or email at info@mastersheatcool.com.
When was Masters Heating & Cooling established?
Masters Heating & Cooling was established in 1980.
Does Masters Heating & Cooling have an official website?
Yes, their website is https://mastersheatcool.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-Greenwood-IN.
Are there any real estate agents near Masters Heating & Cooling?
Yes, nearby real estate agents include Ann Skinner, Ryan Moriarty - Indy Realtor, Todd Powers, Demetria Kelly Doc Real Estate, and Autumn Stivers-Realtor, among others.
What other HVAC service providers are located near Masters Heating & Cooling?
Nearby HVAC service providers include Masters Heating & Cooling by Van Valer Inc and Carl's Heating & Cooling.
What local businesses near Masters Heating & Cooling might be useful for customers looking for financial services?
Customers can find financial services nearby at Edward Jones, H&R Block, Check `n Go, and Centier Bank.
Are there any places to eat close to Masters Heating & Cooling?
Yes, Egg Roll Number 1, a Chinese and Asian restaurant, is located nearby and is a good option for dining before or after your visit.