Masters Heating & Cooling

4.8
161 reviews

About

Heating Contractor

Location

Masters Heating & Cooling
500 US 31 S, Greenwood, IN
46142, United States

Hours

Reviews

4.8
161 reviews
5 stars
151
4 stars
2
3 stars
0
2 stars
3
1 star
5

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and respectful service.

Timeliness

Many customers appreciated the punctuality of the technicians, with several noting that they arrived on time or even early for appointments.

Communication

Customers frequently highlighted the clear communication from technicians regarding services performed and options available, enhancing their understanding and confidence.

Service Quality

Overall, the quality of service received is highly rated, with many customers expressing satisfaction with the thoroughness and efficiency of the work done.

Inconsistency

Some reviews indicated issues with scheduling and service delays, particularly after a company merger, leading to frustration among certain customers.
  • KN
    Kelle Neibert
    3 days ago
    5.0
    Sam was wonderful - professional, knowledgeable, and efficient! Thank you!
  • BK
    Brandon Knapp
    4 days ago
    5.0
    It's winter time so if course the furnace wants to act up! Master got me in for a service call quickly and easily. John was fantastic! He got me up and running quickly, checked my furnace over and was super friendly and professional. He answered my questions thoroughly , and was just pretty awesome. Thanks master for a great experience !!
  • DC
    Deb Cory
    Jan 5, 2026
    5.0
    Courteous , fast, skilled professionals, from Donna, the office supervisor to John Heaton, who came to our house today! We appreciate Masters Heating and Cooling!
  • DJ
    Deb J
    Dec 30, 2025
    5.0
    The entire experience with this organization has been nothing but positive. Sam went above and beyond what my expectations were during the visit. I am a big fan of smaller, local businesses and Masters fits the profile for organizations that I reach out to for services. Thank you for having such a well-qualified, professional, and personable individual working for you. Definitely will be using Masters in the future for heating and cooling services.
  • JA
    John Andre
    Dec 18, 2025
    5.0
    Honest and expert technicians. Assisted with Humidifier issue and came back when drain line that competitor put in was clogged. Excellent and friendly service. Will keep using Masters. Did not get paid to say this.

Frequently Asked Questions About Masters Heating & Cooling

What are the operating hours of Masters Heating & Cooling?

Masters Heating & Cooling is open 24 hours a day, seven days a week.

Where is Masters Heating & Cooling located?

Masters Heating & Cooling is located at 500 US 31 S, Greenwood, IN 46142, USA.