ElectricianGenerator ShopGenerator Service & Repair
The frequency in severe weather has led to an increase in power outages. Protect your home from the risks caused by sudden outages with a generator from Generac, the industry leader, installed by the experts at NineStar. In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. NineStar has factory-trained technicians who meet Generac's high standards for service and customer satisfaction.
I recently had an energy evaluation with Ninestar, and I couldn’t be happier with the experience. Matt, the energy advisor, was outstanding from start to finish. He arrived right on time, was friendly and approachable, and explained everything in a way that was easy to understand.
Matt walked me through my home, pointing out areas where I could save energy and lower my utility bills. He was incredibly knowledgeable and provided practical, affordable solutions, and just honest advice tailored to my needs.
By the end of the visit, I felt confident about what steps to take. If you’re considering an energy evaluation, I highly recommend Ninestar, and especially Matt. His professionalism, expertise, and genuine care for customers truly set him apart.
VB
Vera Babaeva
Jul 30, 2025
1.0
We placed an internet installation order with NineStar Connect Fiber 10 days in advance of our scheduled appointment. Today, July 30 at 8:00 AM, we waited for the technician as planned — but no one showed up, and no one called.
We contacted customer support, only to be told that no one could locate the technician assigned to our installation. Eventually, we were informed that the earliest possible reschedule would be August 4.
This is unacceptable. The entire experience has been deeply frustrating — not only is it incredibly difficult to schedule an appointment in the first place, but even when one is finally set, the company completely fails to show up or communicate.
We rearranged our entire day, delayed work commitments, and waited over three hours for absolutely nothing. It’s disappointing, disrespectful, and shows a complete lack of professionalism.
We now regret not going with a more reliable provider like AT&T or Comcast from the start. NineStar’s service has left a very bad impression, and I will be posting this experience on all major review platforms.
Very dissatisfied
AM
aaliyah m
Jun 28, 2025
1.0
One of the worst companies in Greenfield. Force you to go through them then will charge outrageous prices like $1100 a month for electric just because they can and then will force you to pay an extra $20 for some ninestar foundation donation that they won’t tell you about either!! They will take your money for all they can.
HM
Haley Mohr
Jun 11, 2025
5.0
Ninestar has the BEST customer service and tech support of any utility company I have ever worked with.
What services does NineStar Connect in Greenfield IN offer regarding home power solutions?
NineStar Connect specializes in installing Generac standby generators to protect homes from power outages by automatically supplying electricity until service is restored, with factory-trained technicians ensuring professional installation.
What are the operating hours of NineStar Connect in Greenfield IN?
NineStar Connect is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is NineStar Connect located?
NineStar Connect is located at 2243 E Main Street, Greenfield, Indiana, 46140, USA.
How can I contact NineStar Connect for generator services?
You can contact NineStar Connect by calling +1 317-326-3131 or emailing ewhittington@ninestarconnect.com.
What payment methods are accepted by NineStar Connect?
NineStar Connect accepts payment via cash, check, Mastercard, and Visa.
Does NineStar Connect provide wheelchair accessible facilities?
Yes, NineStar Connect has a wheelchair accessible entrance for customers.
What social media platforms can I find NineStar Connect on?
You can find NineStar Connect on Facebook at https://www.facebook.com/NineStarConnect, on Instagram as @ninestar_connect, and on Twitter as @ninestar.
Are there any nearby places of interest around NineStar Connect in Greenfield?
Nearby places of interest include Debits n' Credits Accounting and Tax Services for financial needs, WB Knife Works for outdoor gear and gifts, and Pope Vintage Airport for travel-related activities.
How can visiting nearby businesses like Custom Metal Industries or Koenig Equipment complement a visit to NineStar Connect?
Customers visiting NineStar Connect can also explore Custom Metal Industries for building supplies and metal fabrication and Koenig Equipment for industrial equipment and home and garden needs, making the area convenient for multiple home improvement and maintenance services.
What transportation or government-related facilities are conveniently located near NineStar Connect?
Nearby, you can find the Greenfield BMV Branch and Indiana Bureau of Motor Vehicles for vehicle services, as well as Pope Vintage Airport for transportation needs.