Masters Heating & Cooling

4.9
1887 reviews

About

HVAC ContractorAir Conditioning ContractorHeating Contractor
Masters Heating & Cooling has been serving Fort Wayne and the surrounding areas for more than 40 years. Masters is committed to providing quality service, at an affordable cost with a great attitude. Whether you are a home or business owner, we can meet all your HVAC and plumbing needs. Call Masters today!

Location

Masters Heating & Cooling
3512 Cavalier Dr, Fort Wayne, IN
46808, United States

Hours

Reviews

4.9
1,887 reviews
5 stars
1,801
4 stars
34
3 stars
11
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, courteous, and professional, providing excellent customer service.

Technical Expertise

Customers appreciate the technicians' knowledge and ability to explain issues clearly, demonstrating strong technical skills.

Efficiency

Service is noted for being prompt and efficient, with technicians completing work quickly and effectively.

Communication

Technicians are praised for their thorough communication, ensuring customers understand the work being done and addressing any questions.

Overall Satisfaction

Many customers express high satisfaction with the service received, often recommending the business to others.
  • BB
    beverly
    4 days ago
    5.0
    Paul is highly professional, answered all my questions and left me feeling reassured my furnace is in tip top shape!
  • MV
    Mike Ventruella
    Nov 6, 2025
    5.0
    I had a new HVAC System installed last year and I realize how important future service and maintenance will be. I usually signed up for the maintenance agreement, but Master's offered 1 year free service on my new system. This was very helpful after incuring the cost of a new HVAC System. I was very pleased and happy with the technician they sent out, Joel Stephenson. Joel was easy to assist with any questions or concerns I had. He was thorough and took his time, I definitely didn't feel like he rushed his time or work. That was very reassuring, especially in today's world. Joel really took pride in his work and showed he really projects what Customer service is all about. Glad to have him back on my next service with Master's Heating/ AC. Thanks Master's for being a smart business in hiring Joel & thanks again Joel for all your time and service. Mike ( Vene) V.
  • JB
    Jennifer Brown
    Oct 31, 2025
    5.0
    Larry was wonderful! My experience with Master’s was stress free all the way through. From the time the appointment was booked, Larry arrived on time and thoroughly spent time inspecting my furnace and provided detailed information to someone such as myself that is not knowledgeable about the topic. After diagnosing the problem and seeing it was something other than he originally thought, he called me back and was able to fix it in the same visit for a cheaper repair for the different part needed. I will be calling them in the spring/early summer to look at my air conditioning unit.
  • HC
    Helen Chaney
    Oct 28, 2025
    5.0
    Larry made sure to explain what was going on with my flute after having a new roof replaced. He also promised to come back out to check the flute to see if the roofers properly correct there mistake so I can stay warm this winter and many or to come. So if it's a repair or a whole new furnace and air conditioner. You can count on Larry for your maintenance. Needs. Thanks! Larry!!
  • MW
    Marc W
    Oct 27, 2025
    5.0
    Our furnace quit working over the weekend. Masters called first thing Monday morning and had a technician out same day. Mario was our technician and he is awesome! Very friendly and professional and super easy to talk to. He had our furnace up and running by the time he left. Mario and all the people we deal with at Masters are always super friendly and don't treat you like you're just the next appointment on their books. Awesome experience! We need more people in the world like Mario!

Frequently Asked Questions About Masters Heating & Cooling

What services does Masters Heating & Cooling offer?

Masters Heating & Cooling provides HVAC and plumbing services for both residential and business customers.

Where is Masters Heating & Cooling located?

Masters Heating & Cooling is located at 3512 Cavalier Dr, Fort Wayne, IN 46808, USA.