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Kustom Restoration

About

Water Damage Restoration
Kustom US is a full-service disaster recovery and restoration contractor in Fort Wayne. Privately owned and operated, we provide comprehensive commercial consulting, pre-loss disaster planning, and emergency restoration services to the most trusted names in insurance, the nation’s largest commercial portfolios, and everyone in between. For over 50 years, our clients have trusted us to deescalate disasters with creative thinking, attention to detail, and an unwavering commitment to best-in-class service delivery. We strike the perfect balance between powerful and personal, delivering local, boutique service at a national scale. We do more than restore property — we restore prosperity and peace of mind in the moments that matter most.

Location

Kustom Restoration
4310 Illinois Rd Unit 7104, Fort Wayne, IN
46804, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.