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Business Details
About
Water Damage Restoration
Kustom US is a full-service disaster recovery and restoration contractor in Fort Wayne. Privately owned and operated, we provide comprehensive commercial consulting, pre-loss disaster planning, and emergency restoration services to the most trusted names in insurance, the nation’s largest commercial portfolios, and everyone in between. For over 50 years, our clients have trusted us to deescalate disasters with creative thinking, attention to detail, and an unwavering commitment to best-in-class service delivery. We strike the perfect balance between powerful and personal, delivering local, boutique service at a national scale. We do more than restore property — we restore prosperity and peace of mind in the moments that matter most.
Location
Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.