Business Details
About
Heating ContractorAir Conditioning ContractorHVAC Contractor
Upgrade your home's comfort with Appel Heating & Air Conditioning, the leading HVAC company in Hamilton County and the Northside of Indianapolis. With over 20 years of experience, our certified HVAC contractors specialize in top-notch heating and cooling services, including air conditioner installation, gas furnace repair, boiler maintenance, and air quality solutions. Serving Carmel, Indiana, and nearby areas, we deliver custom-fitted HVAC installations tailored to your home's specific requirements. Trust Appel Heating & Air Conditioning for expert HVAC services in Carmel and the surrounding regions. Contact us today for reliable, high-quality HVAC solutions that enhance your home's comfort.
Location
Appel Heating & Air Conditioning
530 South Rangeline Road, Carmel, IN
46032, United States
Hours
Reviews
4.9
649 reviews
5 stars
614
4 stars
17
3 stars1
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from technicians and office staff, highlighting their willingness to help and communicate effectively.
Reliability
Appel is frequently noted for their prompt service and ability to schedule appointments quickly, often providing same-day service for emergencies.
Honesty
Numerous reviews commend Appel for their honest assessments and recommendations, often saving customers from unnecessary expenses suggested by other companies.
Technical Expertise
Technicians are described as knowledgeable and thorough, with many customers expressing satisfaction with the quality of work and problem-solving skills.
Mixed Experiences
While many reviews are positive, there are some concerns about miscommunication and service fees, indicating that experiences can vary.
- ADAlan Drake5 days ago5.0Appel is an excellent provider: responsive, customer focused and reasonably priced. Our recent project - a new furnace - mirrored past experience with knowledgable and friendly techs who arrived on time and worked efficiently. Nate Evans who provided the initial guidance on what system to use impressed as with his earlier recommendations (for a somewhat tricky project in our older house that has some obvious limitations) and again came up with good ideas and a furnace that would meet our needs and budget. A great quality company overall.
- CCCraig Campbell6 days ago5.0These folks had a very difficult job on a very old home gas/boiler system. The followup and work detail was on point! We're definitely having them to do our AC this spring. Affordable and top notch service.
- LZLong ZhaoDec 26, 20255.0I gave a 5-start review based on my near 10-year experience with this company for my old house and my current house. The staff has been very friendly, and the business is very good to deal with. Because of all those years of experience, a small mistake can be forgiven so I decided to still give 5 stars while expressing my disappointment. I had a regular maintenance on December 3rd of 2025, and the technician mentioned the filter should be replaced. He said the filter would arrive "in a few days", and thus he removed the old filters and threw them away. Later that day, I got a call from the office with quotes, and I proceeded. I was told the "filter would arrive in 3 or 4 days; and once it arrived, we will give you a call and a technician will go to your house to put it in." Nothing happened so I made a call on December 11th and said I understand if there is some delay so I just want to check the status. I was told, on December 11th, that the part has not arrived and I will get a call when it arrives. I said thank you. Nothing happened so I made a call again on December 26th, asking about it. I was told the part has arrived and was asked if I will come to pick it up. I was like "what? You said I will get a call when it arrives and a technician will come to put it in. Nobody called me." The lady has been very helpful and scheduled a visit on December 31st for a technician to put it in. To clarify, the technician and the staff in office have been very nice and professional. I guess there is some miscommunication along the process. The technician on December 3rd assured me that it "won't take a few weeks", well now my furnace would be running without all filters for 4 weeks between the service and the filter installation.
- CMChris MetcalfDec 11, 20255.0The tech Otis was awesome. Hands down the most detail-oriented HVAC tech I've ever dealt with. Other providers were quoting me $3000-$4000 to remedy a problem that wasn't a problem. One provider suggested I should consider buying a new system. Sending an email to the private equity owned provider I'd been dealing with to cancel my service contract made me so happy!
- RTRyan ThuftedalDec 9, 20251.0Hello, I’m giving one star solely because of the person driving your company van today. What I saw wasn’t just bad driving — it was blatantly reckless and showed a shocking disregard for everyone else on the road. This driver cut me off twice and then forced me completely out of my lane during a left turn because they couldn’t be bothered to stay in theirs. This wasn’t a slip-up or a moment of inattention. It was the kind of aggressive, entitled driving that puts people in the hospital. No one representing any company should be operating a vehicle like that — ever. To be absolutely clear: I’m not criticizing your business or your services. I’m calling out a single driver whose choices made the road meaningfully more dangerous for everyone around them. There are families and children in those cars. There is zero excuse for this. I genuinely hope you take this seriously, because if this is how they drive, it’s only a matter of time before someone gets hurt.
Frequently Asked Questions About Appel Heating & Air Conditioning
Do you offer financing options?
Yes! We realize there’s not always room in the budget for a brand new furnace or air conditioner, especially if that’s an expense you weren’t expecting. But a reliable HVAC system is one of the most important investments you can make for the comfort and well-being of your family. Not to worry—with Appel, you have options! We want to make it as convenient and affordable as possible to keep your family comfortable throughout the year.
Do you offer maintenance plans?
Yes, we do! Please call us for more information on our options.
Do you replace thermostats?
Yes! By using the brands trusted by Appel Heating & Air Conditioning, you can rest assured that your home’s temperature control is in good hands. Customer service means providing you with the products and services you want. If there is a special thermostat you have your eye on just let us know. We can and will get it for you.
What's included with a cooling equipment inspection?
Appel Heating & Air Conditioning’s NATE-certified technicians check, clean and inspect everything. Here’s what we do:
Check your thermostat
Check your air filters
Clean the condenser coil
Check the refrigerant charge
Check the electrical connections
Check refrigerant lines
Check the fan blade and motor
Lubricate moving parts
Check and adjust the air flow
Check temperature drop
Clean the condensate drain
Check superheat/subcool
Check the contactor and capacitors
Check compressor terminals
Check the disconnect power box
Inspect the evaporator coil (when accessible)
Check total system operation
Make necessary recommendations to ensure your safety and comfort
What's included with a heating system inspection?
Whether you have a heat pump, or gas, electric or oil furnace, Appel Heating & Air Conditioning’s NATE-certified technicians check, clean and inspect everything. Here’s what we do:
Check your thermostat
Inspect and clean the heat exchanger
Check your air filters
Check ignition systems
Check and service burners
Check for gas leaks
Lubricate moving parts
Check the furnace safety controls
Check the gas valve
Check the electrical connections
Check the blower operation
Check temperature rise
Check electric heat elements
Check sequencer operation
Check the reversing valve
Check defrost control
Check total system operation
Make necessary recommendations to ensure your safety and comfort
Do you service heat pumps?
Yes.
How often should I have my HVAC system serviced?
It's recommended to have your HVAC system serviced at least twice a year, ideally in the spring and fall, to ensure it operates efficiently and reliably throughout the year.
Do you offer emergency HVAC services?
Yes, Appel Heating & Air Conditioning offers 24/7 emergency services to address any unexpected heating or cooling issues that may arise.
How long has Appel Heating & Air Conditioning been in business?
Since 1948, we have been a trusted name for home comfort systems throughout Hamilton County and Indianapolis Northside.
How does Appel Heating & Air Conditioning ensure honesty in its services?
We promise not to sell you anything you don't need or equipment that's unsuitable for your home. Our recommendations are based solely on what's best for you, maintaining the trust we've built since 1948.
How does Appel demonstrate customer care during service visits?
Our customers are our friends and neighbors. We ensure that our technicians leave your home spotless after completing their work. We value professionalism and courtesy, treating your home with the utmost respect.
Does Appel Heating & Air Conditioning offer financing options for HVAC systems?
Yes, Appel offers financing options to make it affordable to install new heating or cooling systems.
Are maintenance plans available for HVAC systems at Appel Heating & Air Conditioning?
Yes, maintenance plans are offered. You can call them for more details on available options.
Can Appel Heating & Air Conditioning replace my home's thermostat?
Yes, they install trusted brand thermostats and can order special types upon request.
What does a cooling equipment inspection include at Appel Heating & Air Conditioning?
Technicians check the thermostat, filters, condenser coil, refrigerant charge, electrical connections, and more to ensure system safety and comfort.
What is included in a heating system inspection by Appel?
Technicians inspect and clean the heat exchanger, burners, safety controls, gas leaks, and test system operation for heat pumps and furnaces.
Does Appel Heating & Air Conditioning provide emergency HVAC services?
Yes, they offer 24/7 emergency heating and cooling services.
How often should I schedule HVAC servicing with Appel?
It is recommended to service your HVAC system twice a year, ideally in spring and fall, to maintain efficiency.
Where is Appel Heating & Air Conditioning located in Carmel, Indiana?
They are located at 530 South Rangeline Road, Carmel, IN 46032.
How can nearby transportation services help me reach Appel Heating & Air Conditioning?
Nearby taxi services like Night Rides and Yellow Taxi offer convenient transportation options to reach Appel's location easily.
Are there dining options near Appel Heating & Air Conditioning for customers to visit before or after their appointment?
Yes, customers can enjoy meals at nearby Mexican restaurants such as Cancun Mexican Restaurant and Estrella de Oro.
What other nearby stores might be useful to customers visiting Appel Heating & Air Conditioning?
Nearby hardware and home improvement stores like Carmel Welding and Windows & Siding of Indiana provide customers additional shopping options.