Business Details
About
Electrician
Frye Electric, Inc. is Locally owned & operated in Avon, Indianapolis. We have over 50 years of experience handling all types of residential, apartment, & commercial electrical issues near you. Our owner personally guarantees the safety and satisfaction of every customer, & if you’re not happy with our results, he’ll get personally involved to ensure the job gets done right. We believe that our job is to help you accomplish your goals for your property, not to sell you expensive extra services you don’t need. Our electrical contractors are fully trained, licensed, & insured to provide you with safe, high-quality electrical services at down-to-earth prices.
Location
Hours
Reviews
4.4
171 reviews
5 stars
132
4 stars
9
3 stars
7
2 stars
7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the professionalism and friendliness of the technicians, several reviews highlighted poor communication and unsatisfactory responses to complaints.
Quality of Work
Most customers reported high satisfaction with the quality of work performed, noting thoroughness and attention to detail, although some expressed concerns about incomplete jobs or issues arising shortly after service.
Pricing
Feedback on pricing was mixed; many found the rates reasonable and competitive, while others felt they were overcharged for services rendered.
Timeliness
Several reviews mentioned prompt service and quick response times, especially in emergencies, but there were also complaints about delays and missed appointments.
- MMMicah McVickerOct 10, 20255.0Brayden and Xander did a good job. I am thankful for their work.
- JRJames RoweOct 9, 20255.0I have used Frye several times for electrical issues in my warehouse. The are always quick and affordable.
- JWJune WraySep 15, 20255.0I recently bought a new hot tub and needed the electrical work done. I felt the price was fair and Jazalyn did a great job and was very helpful!
- LSLloyd ShootAug 22, 20255.0Jeff came to the house this morning and got the pool pump sorted out and back up and running. Thanks to him for being very kind and Frye Electric for sure!! 😀
- DDDonald DoyleAug 12, 20252.0The following is a letter I sent to Mr. Frye who apparently does not have an e-mail address (unbelievably), so I forwarded it to one of his employees: I regret I am disappointed in how the job that was done, handled, the communication and no real attempt to rectify the situation. I know I have said some of this already, but I am going to say it again: 1. I asked a friend of mine for a referral. He said he had been using Frye Electric, but lately has become disappointed and has moved on. My mother suggested Frye Electric and even though I heard what my friend said, I decided to give your company a call. There are always at least two sides to a story, so I took a chance. 2. I asked Greg multiple times about any mess. I trusted what Greg was telling me therefore I did not read the contract in full. I suppose that is what I get for trusting the representative of your company of 50 years (which you mentioned several times). Not only did I have a bill from Frye Electric, I now have an unexpected non-budgeted bill to fix what was done. 3. Your crew treated the job as if it was a new build, not an occupied residence 4. The crew could have made an extra effort to dress wires instead of leaving some out. See the attached photo. 5. I invited your crew to borrow my tools if needed. I expect them to put them back where they got them and not just leave them lying around. Once again, I trusted representatives of your company. 6. We had to wait days, literally days for the job to be completed because apparently another job was more important than getting this one done. Not because of anything other than the crew did not have everything they needed to get it done. 7. As a low-voltage cabling person, I find it amazing your crew could not take a little time to put the circuit breakers in a logical/sensible order. That is like if I were to run cable and number ports 1, 13, 28, 3, 16, 2. No way I would ever get away with that. Recently, I did a job at Avis Rental Car and an electrician was there. I asked him about this and he told me there is no way he would be able to just put circuit breakers in a random order. 8. I truly think you came over here really to get payment and not really try to smooth things over. Giving me your phone number, a business card, pen and lights did not smooth anything over. You never really apologized. Because of this experience, I went with another company to get our generator installed.