Aqua Systems

4.9
725 reviews

About

Water Softening Equipment Supplier
WATER SHOULDN’T BE HARD. At Aqua Systems, we care about your family. We care that your water is the safest and healthiest it can be and we want to make it easy for you to get there. That’s why we are passionate about water softeners and drinking water solutions that are proven to eliminate your water quality issues, while making buying and owning them simple, clear and affordable. And we’ve been pursuing this passion for nearly 60 years. Be the hero of your home. Save your appliances, improve your skin and hair and give your family safe drinking water. And know that you are saving money from expensive alternatives.

Location

Aqua Systems
7785 E US Hwy 36, Avon, IN
46123, United States

Hours

Reviews

4.9
725 reviews
5 stars
689
4 stars
15
3 stars
2
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, arriving on time and providing thorough explanations of the systems.

Customer Service

Customers praised the friendly and helpful nature of the staff, both in-person and over the phone.

Efficiency

Many reviews highlighted the quick and efficient service provided during installations and maintenance.

Product Knowledge

Technicians were noted for their extensive knowledge about the products, effectively addressing customer questions.

Pricing Concerns

Some customers expressed dissatisfaction with recent price increases for products, particularly salt for water softeners.
  • RP
    Ralph Pitman
    3 days ago
    5.0
    Super friendly gentleman. Got to work done in a very timely manner and cleaned everything up when he was done. Enjoyed having him Service the softener and would recommend him to anyone.
  • LB
    LeAnn Bruns
    4 days ago
    5.0
    AquaSystem is great. We did not purchase the system so we first had another company out to look at the softner and they said it was too old to fix and the service call turned into a sales pitch. After finding the original owners manual I called Aqua System and they were local and able to quickly fix the unit! David Keith, the technician was great!
  • SS
    Sherri Stein
    4 days ago
    5.0
    Greg the service provider called ahead. Was on time. Courteous. Went over what was done and what I needed to do. Asked if I had questions. Overall excellent service call.
  • CF
    Cindy Flint
    6 days ago
    5.0
    On time, very knowledgeable about the system and very informative about how the system works and how to maintain it. Polite and courteous.
  • DM
    Daniel McAfee
    Nov 4, 2025
    5.0
    Daniel did an outstanding job replacing my old water softener, installing a partial filter in line and replacing and checking my water purifier system in my kitchen. He was fast, efficient and very knowledgeable. He cleaned up great and explained everything he did and how it all works. I am extremely pleased. Thank You Daniel and Aqua Systems.

Frequently Asked Questions About Aqua Systems

What products and services does Aqua Systems offer?

Aqua Systems specializes in water softeners and drinking water solutions designed to improve water quality, protect home appliances, and provide safe drinking water.

What are Aqua Systems' operating hours?

Aqua Systems is open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturday from 8:00 AM to 2:00 PM. It is closed on Sundays.