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Brand Certified

Aqua Systems

4.9
(766 reviews)

Business Details

7785 E US Hwy 36, Avon, IN
46123, United States
(317) 548-0271

About

Water Softening Equipment Supplier
WATER SHOULDN’T BE HARD. At Aqua Systems, we care about your family. We care that your water is the safest and healthiest it can be and we want to make it easy for you to get there. That’s why we are passionate about water softeners and drinking water solutions that are proven to eliminate your water quality issues, while making buying and owning them simple, clear and affordable. And we’ve been pursuing this passion for nearly 60 years. Be the hero of your home. Save your appliances, improve your skin and hair and give your family safe drinking water. And know that you are saving money from expensive alternatives.

Location

Aqua Systems
7785 E US Hwy 36, Avon, IN
46123, United States

Hours

Reviews

4.9
766 reviews
5 stars
724
4 stars
17
3 stars
3
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, courteous, and knowledgeable.

Communication

Customers appreciated the clear communication regarding appointments and service details.

Service Quality

Most reviews highlight efficient and effective service, with technicians completing jobs quickly and thoroughly.

Customer Service

There were mixed reviews on customer service, with some customers expressing frustration over scheduling issues and lack of communication.

Satisfaction

Overall, customers expressed high satisfaction with the installation and maintenance of their water systems.
  • MU
    Michael Ulmer
    1 day ago
    5.0
    David was great! Explained the service work that he did, checked everything carefully and was in and out promptly. Friendly, professional service.
  • DM
    Dennis Meyer
    3 days ago
    5.0
    Daniel was very communicative and arrived on time. He was efficient and knowledgeable about our project. He stayed focused on task....and did a great job cleaning up. He gave us the thumbs up when the job was completed..... He explained the service levels and discounts. All good! The Meyers
  • KG
    Kim Gastineau
    4 days ago
    4.0
    The technician was extremely friendly and courteous, and he got the job done very quickly and was on his way. I appreciate his expertise.!
  • BP
    Brian Perry
    Feb 18, 2026
    5.0
    Everything about the transaction with Aqua Systems was positive. Friendly during appointment setting. The day before service I received a reminder. Day of service the technician called around 8am to give a window of time for arrival. Arrival was within that window. Technician was friendly, knowledgeable, and was in and out within a half hour.
  • CB
    Chris Bronkella
    Jan 30, 2026
    1.0
    The customer service received for this service was horrible. Rescheduled appointment, then canceled, then apparently rescheduled with. I communication because a technician just showed up out of the blue. I rearranged my work schedule to be available for the original appointment and then changed it when I got the cancellation text. No response from anyone in the service dept during the process nor a response when requested to talk to someone. The technician was not at fault, very apologetic and courteous. Very unprofessional to put the technician in that position. Will have my systems maintained by another company that values communication and customer service.

Brand Certified Facts from Aqua Systems

Aqua Systems partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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