ASAP Plumbing

Reviews

• AJ

  Amanda Janse-Vreeling

  Apr 6, 2026
  5.0
  Impeccable customer service. I am a roofing contractor and called ASAP plumbing for a client that suffered from severe storm damage. Unfortunately the first tech that came out was unable to help. The next day ASAP's Operation Manager reached out to me to rectify the situation, and the owner ended up going back out on the service call. Mistakes are always going to happen, but it's how it is dealt with that can make or break the situation. They really went above and beyond to make the situation right.
• JO

  Jon Orlak

  Apr 3, 2026
  5.0
  Chris from ASAP was professional, courteous, and very thorough throughout the entire job. He worked efficiently and completed everything quickly, then took the time to walk us through what was done and explain how everything works. I would definitely recommend ASAP Plumbing to anyone looking for reliable and high-quality service.
• LS

  Lindsey Scarlett

  Apr 1, 2026
  5.0
  ASAP is my new plumber! I will never use another plumbing company again. I was referred to them because another plumbing company quoted me unreasonably high on a job so I wanted a second opinion. I'm so glad I did. Lucas was fantastic. I explained to him that we had a tight budget and that the other company's quote was insane. He was honest about what things absolutely needed to get done & what things were unnecessary. Showed up on time, fixed everything I needed, was courteous, & explained the problems to me in a way I could understand. My kitchen sink has never drained as good as it does now. It was as if it were a brand new sink. He didn't even mind that my dog sat on him while he worked under my sink.
• KS

  Kim S.

  Mar 27, 2026
  5.0
  ASAP helped us repair our waterline due to lead with approval from the city. Their workers finished the job inside and outside to our satisfaction, after communications. They had to dig instead of using drill due to their broken piece of equipment. They refilled the trench. Thank you ASAP for your hard work with our new water line. CHRIS and his team work hard. Their customer service was very helpful when we had questions.
• AF

  Adam Forbes

  Mar 20, 2026
  3.0
  When my water heater went out, I called ASAP Plumbing and was immediately impressed by how quickly and professionally they responded. They had a technician at my home within a couple of hours, which I genuinely appreciated given the urgency of the situation. The tech himself was outstanding — professional, friendly, and great with my kids. The installation of my new 50-gallon water heater was done well and without issue. On the service and responsiveness side, I have zero complaints. My hesitation comes down to two things. First, I was not informed upfront that there would be a 3% fee (~$100) for paying by credit card. That kind of surcharge should be disclosed before the job, not after. When I called to address it, the response was sympathetic but no remedy was offered — I was simply told the tech would be informed for future customers. I understand fees happen, but transparency and a good-faith gesture go a long way. Second, after doing some research, I found the total cost of $2,975 for the replacement was notably higher than what comparable local companies charge — by roughly $500 or more. In an emergency, you don't always have the luxury of shopping around, but that's worth knowing going in. Overall: great people, great service, fast response. The pricing transparency could use improvement, and I'd encourage them to be upfront about surcharges and competitive with their rates.

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