Business Details
About
Plumber
With multiple locations throughout North Shore and NW Suburbs, Excel Plumbing offers Honest, Affordable, Quality Plumbing and Remodeling services. From little leaks, to stubborn clogs, from repair to replacement, trust Excel Plumbing for all of your plumbing needs.
Location
Hours
Reviews
4.8
647 reviews
5 stars
601
4 stars
19
3 stars4
2 stars5
1 star
18
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to diagnose and resolve issues effectively.
Communication
Many reviews noted excellent communication from both the office staff and technicians, with timely updates and clear explanations of services provided.
Punctuality
The majority of customers appreciated the punctuality of the technicians, who arrived on time for appointments and completed work as scheduled.
Pricing
While some customers felt prices were high for certain services, many others found the pricing to be fair and appreciated the upfront cost disclosures.
Customer Support
Several reviews indicated that customer support, particularly in scheduling and follow-up, could be improved, with some customers expressing frustration over communication issues.
- DBDaniel Balek1 day ago5.0Great company, and great people! The dispatchers, Kelly and Lori really go out of their way to get everything resolved, and my technician Yuri really went out of his way to resolve a few complications! Shout out to Luke as well! Cheers, guys!
- CKCrystal Killacky1 day ago5.0My husband and I are repeat customers. Excel has always sent someone out either the same day or the next morning and they’ve always done phenomenal work. They do not overcharge and the team is super friendly. We highly recommend.
- JSJoan S.2 days ago5.0Mike was very friendly and competent, helping reattach plumbing after our toilet leaked. I would definitely use him and Excel again.
- MOMichael O'DonnellJan 2, 20265.0Great service! Responded quickly to an emergency and fixed the issue. Technician Ed C addressed all of our concerns.
- CBCorazon BorbonDec 21, 20255.0Calling to schedule an appointment was really easy. Done in less than five minutes and I received a work order in email within an hour. Come service day, plumber was prompt, clean. He had to leave to get parts but was back within a half hour and completed the job within an hour of returning. Both shower knobs he fixed works really well.
Frequently Asked Questions About Excel Plumbing
What types of plumbing services does Excel Plumbing offer?
Excel Plumbing offers honest, affordable, quality plumbing and remodeling services, including leak repairs, clog removal, and full replacements.
Where is Excel Plumbing located?
Excel Plumbing's Wheeling location is at 661 Glenn Ave, Wheeling, IL 60090.
Is Excel Plumbing available for emergencies or after-hours calls?
Yes, Excel Plumbing operates 24/7, meaning they are available any time of day throughout the week.
Since when has Excel Plumbing been serving the North Shore and NW Suburbs?
Excel Plumbing has been established since 2002, providing plumbing services for over two decades.
How can I contact Excel Plumbing for service inquiries or appointments?
You can contact Excel Plumbing by phone at +1 847-416-2169 or visit their website at https://www.excelplumbing.us/.
Does Excel Plumbing serve both commercial and residential customers?
Yes, Excel Plumbing offers commercial and residential plumbing services.
What nearby services can I find around Excel Plumbing in Wheeling?
Nearby you can find ServiceMaster Disaster Cleanup Services for restoration needs and American Drilling for construction services, which may be useful for home or business projects.
Are there home improvement or remodeling stores near Excel Plumbing?
Yes, Bona Fide Corp., a home improvement store and carpenter service, and Refacing Pros Inc, specializing in cabinet sales and service, are nearby.
What other contractors and professional services are close to Excel Plumbing?
Nearby contracting and professional services include Kyowa Industrial for plastic fabrication, CSL Climate Control Co. for HVAC and air duct cleaning, and VS Construction & Remodeling as a building supply store.
Are there any nearby places for animal services or pet needs near Excel Plumbing?
Yes, the Heartland Animal Shelter offering pet services and community support is located near Excel Plumbing, providing an option for animal-related needs.