DuPage Water Conditioning

4.0
43 reviews

About

Water Softening Equipment SupplierWater PurifiersWater Purification Equipment
Since 1958, DuPage Water Conditioning has guaranteed soft, pure, safe, and crystal-clear, conditioned water—water that is as close to nature as our space-age technology can make it. We truly offer the finest value available for your water conditioning investment. When you need soft water, water filtration, or any product targeting smelly water in the Chicago area, our technicians can get it fixed today.

Location

DuPage Water Conditioning
27W250 North Ave, West Chicago, IL
60185, United States

Hours

Reviews

4.0
43 reviews
5 stars
28
4 stars
4
3 stars
1
2 stars
1
1 star
9
  • ES
    Erika Santiago
    Aug 30, 2024
    1.0
    There is a woman there by the name of Carla, very rude. I had someone come out because there was an issue with my water tank after it was serviced, it was not working properly. NO one mentioned that I would have to pay a fee for the man to do ABSOLUTLEY NOTHING. She was calling me frequently about this $50 service fee. I do work and was busy like a regular person should be and was not able to make the payment right then and there. She acted like I owed $5000! I was going to pay the fee regardless it was not that serious. I had specifically told her I was going to speak to my husband and then I would make the payment. She lied and left my husband a message stating that I told her to call him for payment which I did not. Very horrible customer service. Just super annoying chasing me for $50, when I have had work done from this company and have always paid with no problem. UPDATE: I called again today hoping to speak to someone else about my water system. I was told by the manager that they would not be able to service my equipment because of the google review i left. I explained the review was on the customer service attained by their employee not the actual service of my equipment. He stated that because of that they could not help me to get my equipment fixed. I let them know also I would leave another review because of this. That's why they have google reviews so customers can out real life feed back, not get upset and deny service versus fixing the situation with the employee. I'm in need of a repair and this is how I get treated for expressing an experience with.
  • LL
    Lance Luka
    Aug 7, 2024
    1.0
    I called today to let them know thier unit is leaking and needs repairs. They said they will not service my account becuse i gave them a bad review years ago, lol. I guess this company doesnt know the first thing about service. Strongly urge not to use!!
  • JH
    James Hertz
    Jun 10, 2021
    5.0
    We have had Dupage water conditioning for years, when ever we have an issue they come and take care of it. They usually know what's wrong before they even walk into the house.I would and always do recommend them they are the Best.
  • DB
    Dandre Brown
    Dec 12, 2017
    1.0
    i would drink salt water first before i spent a penny on this company
  • JB
    Jackie Barth
    Oct 23, 2017
    5.0
    Our experience with Dupage water Conditioning for the past 26 years has been great, Our water Softener system is a Culligan: They came in a fix it had no issue with our system. I greatful there able to fix other system. Thank you for being there for us!

Frequently Asked Questions About DuPage Water Conditioning

What types of water conditioning and filtration services does DuPage Water Conditioning offer?

DuPage Water Conditioning offers water softening, water filtration, iron removal, hydrogen sulfide removal, chlorine removal, and system installations and repairs.

Which water treatment brands are available through DuPage Water Conditioning?

They offer brands including Fleck, Osmonics Autotrol, Cleone, Clack, Reo-Pure, Aqua UV, Lakos, ResinTech, and more.