Business Details
About
HVAC ContractorPlumberElectricianSewer & Drain CleaningGenerator Service & Repair
Town & Country Services has been a family-owned business since 1919, providing full-service plumbing, electrical, heating, and cooling services to residential and commercial customers throughout the Illinois Valley.
We are available 24 hours a day seven days a week. Call any time and one of our helpful staff members will work with you to solve your plumbing, electrical, heating, or cooling questions.
Town & Country Services is a licensed Illinois Plumbing Contractor and licensed in local municipalities that require licensing. Our staff members are trained and licensed technicians that can diagnose, repair or install equipment in the most cost-effective way possible.
Location
Hours
Reviews
4.9
1,917 reviews
5 stars
1,849
4 stars
42
3 stars9
2 stars4
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.
Timeliness
Many reviews highlight the prompt response times and punctuality of the technicians.
Quality of Work
Customers frequently express satisfaction with the thoroughness and quality of the work performed by the technicians.
Pricing Concerns
Some customers noted that prices can be high, with a few mentioning the cost of service calls.
- NBNancy Blackburn4 days ago5.0Had an electrical problem. Aaron was respectful, knowledgeable, and solved the problem immediately. 👍👍👍 to Town and Country!
- TPToni ParksJan 16, 20265.0Excellent customer service from Brad, he explained everything that was going on with my furnace and why it was happening. He completely dug into the furnace to figure it out. He discussed everything with me and I have decided to get a new furnace. He was even attentive with my pup after he was done with the job. Oliver was in 7th heaven to get some of his attention. ☺️
- JHJason HillJan 10, 20265.0From setting up maintenance on my furnace to the work performed was easy and fast. Technician explained everything he did even took pics for me. The lady that set up the job was a riot to talk to. Very friendly and funny.
- BJB-rock JasonJan 4, 20262.0Techs are always friendly and thorough but unfortunately $400 just for them to come out twice within 3 weeks (not including labor and parts) to work on the same unit is why I’m not happy. Apparently there is a $100 maintenance inspection they can do but I didn’t find that out until after their second visit. Instead of looking for future things to fix while you’re fixing the problem at hand, let me know stuff like that to prevent repeat visits that I have to pay for. They will do whatever it takes and you will pay whatever it costs.
- JTJill TheodoreDec 26, 20255.0I am so impressed with Town & Country!! Heat went out the Monday before Christmas. Technician came out right away. Love the text giving me a time and introducing my technician. The issue was explained in depth along with options. Due to the age of my furnace I decided to have a new unit installed. Being Christmas week, I was given the option of install day. I was also offered space heaters to keep me comfortable until install. Fortunately the weather was in my favor being unseasonably warm and I generally keep my house fairly cool (house never got below 50°). The install crew arrived right on time (along with text introducing lead tech). So polite, efficient, and professional!! I would definitely recommend Town & Country!
Frequently Asked Questions About Town & Country Services
What services does Town & Country Services offer?
Town & Country Services provides full-service plumbing, electrical, heating, cooling, and generator installation services for residential and commercial customers.
Is Town & Country Services available for emergencies?
Yes, Town & Country Services is available 24 hours a day, seven days a week to assist with plumbing, electrical, heating, or cooling emergencies.
Where is Town & Country Services located?
The business is located at 220 La Salle Street, Tonica, IL 61370, USA.
What are the regular business hours of Town & Country Services?
The business operates Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
What payment options are accepted at Town & Country Services?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Town & Country Services?
You can reach them by phone at +1 815-314-4534 or email at info@towncountryservices.com.
Does Town & Country Services have an online presence?
Yes, they have a website at https://towncountryservices.com/ and a Facebook page at https://www.facebook.com/156557507739720.
Are there any nearby places to visit after using Town & Country Services?
Yes, customers can visit nearby places such as No Problem Pub or Aces & Eights Bar for dining and relaxation, or Tonica Public Park for outdoor activities.
Where can customers find banking services near Town & Country Services?
Illini State Bank is nearby, offering banking, credit, and installment loan services for your convenience.
What are some local amenities near Town & Country Services that might be useful?
Customers can access services like the United States Postal Service, Blue Rhino Propane Exchange, and Casey's General Store nearby for various needs.