Business Details
About
PlumberEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater Damage RestorationLeak Detection ServiceDrainage Service
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Hours
Reviews
4.7
498 reviews
5 stars
438
4 stars
27
3 stars
9
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are frequently described as friendly, professional, and courteous, providing excellent communication and support throughout the service.
Timeliness
Most customers appreciated the prompt arrival of technicians, although there were some complaints about late arrivals.
Quality of Work
The majority of reviews highlight the effectiveness and thoroughness of the work performed, with many customers expressing satisfaction with the results.
Pricing Concerns
Several customers noted that while the service was effective, the pricing was perceived as high, with some expressing dissatisfaction over unexpected costs.
Integrity and Communication
Customers appreciated the company's integrity in addressing issues and providing clear communication about services and costs.
- MCMark ChristoffNov 11, 20255.0Shaun was great ….. a true professional. Fast , knowledgeable and got it done .👍👍👍
- BLBrandy LightOct 30, 20255.0Very courteous and helpful explain everything, uses camera detection let's you know about your situation and what you need. 90 d warranty. Will use again as last year. Thank you.
- JJJay JOct 22, 20255.05 stars is not enough to give for the effort and compassion that roto rooters employee's have. Jonathan and Cody were both very professional and were very quick to respond to my situation. The office staff helped get someone out immediately as soon as i called. I appreciate roto rooter very much and will now only be using them for my sewer needs.
- BGBrenda GaleOct 21, 20255.0Dakota was very pleasant while at our house. He worked very hard to get our drains cleared. And it wasn't an easy clog to clear! We feel Dakota is an asset to your company. I do want to add that Brice did also stop by to check and make sure nothing was missed. Very pleasant employees you have representing your company.
- KSKate SimonOct 16, 20255.0They were fast, professional and did good work. We had a drain bust under the tub they had to replace they had to build walls for the shower my only complaint is that they went $2,000 over the bid and didn’t tell us before the final bill. I would have preferred them to bid higher and come in under cost! I just wanted to say this company made everything right once they found out of the lack of communication. They have integrity and that is so hard to find these days. Thank you!
Frequently Asked Questions About Roto-Rooter
What types of plumbing services does Roto-Rooter offer?
Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service from clogged toilets to full sewer replacements.
Is emergency plumbing service available at Roto-Rooter?
Yes, Roto-Rooter specializes in emergency same-day plumbing services.
What are the operating hours of Roto-Rooter?
Roto-Rooter is open 24 hours a day, 7 days a week, every day of the year.
Which payment methods are accepted at Roto-Rooter?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
Where is Roto-Rooter located?
Roto-Rooter is located at 308 Dellwood St, Tilton, IL 61833, USA.
How can I contact Roto-Rooter?
You can contact Roto-Rooter by phone at +1 217-803-0075 or email karen.parvin@illiniroto.com.
What nearby public transport is available to reach Roto-Rooter?
The Norfolk Southern CSX light rail and subway station is nearby, which can help customers access Roto-Rooter conveniently.
Are there any places to eat near Roto-Rooter?
Yes, nearby you can visit Saloon by the Rail, Robins Bar n Grill, or Robin's for dining options before or after your visit.
What nearby services might be useful when visiting Roto-Rooter?
Adjacent services include Blackie's Heating & Cooling for HVAC needs and Tilton Auto Garage for automotive repairs.
Are there any community or shopping destinations near Roto-Rooter?
Yes, customers can explore the Tilton Family Worship Center, CARA Over The Bridge thrift store, Dollar General for shopping, or Nanny's Fudge & More candy store nearby.