Business Details
About
HVAC ContractorPlumberElectrician
MB Heating & Cooling offers the best furnace and heating repair in Springfield, IL. We are leaders in heating and cooling, as well as plumbing service and electrical service. Families turn to MB in the winter for furnace repair and furnace installation needs. We also provide drain cleaning service, as well as plumbing repairs. Do you need heat pump repair? Is your heater acting up? The trained HVAC technicians at MB will determine the cause of your heating issue and restore your home to the comfort level you need. We're the best in Springfield, IL HVAC! Schedule heating, plumbing and electrical service from our team today! We update our offers to give you the best savings possible. Financing available too. Book your appointment today!
Details
- On-site parkingAvailable
Location
Hours
Reviews
4.7
953 reviews
5 stars
848
4 stars
30
3 stars10
2 stars9
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, politeness, and helpfulness of the technicians, highlighting their willingness to explain issues and provide solutions.
Response Time
Customers frequently noted the quick response times for service calls, especially in urgent situations, which contributed to a positive experience.
Quality of Work
Overall, the quality of work performed by technicians received positive feedback, with many customers expressing satisfaction with the repairs and installations.
Communication Issues
Some customers expressed frustration with communication, particularly regarding pricing transparency and follow-up on service requests.
Pricing Concerns
A few reviews mentioned feelings of being overcharged or dissatisfaction with the pricing structure, indicating a need for clearer communication about costs.
- JAJan Allen5 days ago5.0I needed a new garbage disposal but also had a fruit fly issue. I had another company come twice but they wouldn't help til I got rid of the flies. I called MB and Jason came. He replaced my disposal. He showed me all the gunk in it feeding the flies. Ha also showed me that the left pcv pipe was leaking so replaced that. All new under the kitchen sinks. That was yesterday. Today there are hardly any flies. Jason was very polite, empathetic towards my issues, very knowledgeable and efficient! Thank goodness your company hires people like Jason! Great job!
- ABAPRIL BNov 14, 20255.0I've had a couple of interactions with Jay, our service technician and plumber. He's been understanding and respectful while I explain issues and needs. He clearly explained the what's and why's and made me more comfortable with what was being done. Money well spent.
- JLJulliette LucasNov 11, 20255.0MB plumbing came and snaked my toilet efficiently and in record time. They had modern scheduling tools and were able to accept my credit card information on site. I received an email with the plumbers picture prior to the service. Jason expertly explained different potential problems with my toilet and was able to give ballpark estimates for the price of long term solutions.
- WSWesley SmithNov 9, 20255.0Excellent! Jason, is a first class technician and a truly nice guy! He's never steered me wrong, nor has M&B! I simply don't have enough adjectives to express my positive assessment of their services. Their plumbing, and air conditioning/furnace services have been true lifesavers, when dire events happen. Five plus stars, and three cheers, for Jason and M&B! Can't recommend them enough!
- CDCJ DanceNov 9, 20251.0Had them come out and replace a warrantied part on our furnace. Charged over 800 dollars for "labor" on a part that took 5 minutes to replace. They would never call back when they said they would. They also never mentioned how much it would cost to replace until after we gave them the card information and signed. This business is scam. I would avoid and find somebody else.
Frequently Asked Questions About MB Heating & Cooling
What types of services does MB Heating & Cooling offer?
MB Heating & Cooling provides furnace and heating repair, HVAC services, plumbing repairs, drain cleaning, and electrical services in Springfield, IL.
Which brands does MB Heating & Cooling service or install?
They work with brands such as Amana, Bryant, and General Electric (GE).
Where is MB Heating & Cooling located?
They are located at 1555 W Jefferson St, Springfield, IL 62702, USA.
What are the operating hours of MB Heating & Cooling?
They are open 24 hours a day, 7 days a week.
What payment options are accepted at MB Heating & Cooling?
They accept American Express, Cash, Check, Discover, Financing, Invoice, MasterCard, and Visa.
Does MB Heating & Cooling offer financing options?
Yes, financing is available to help with heating, plumbing, and electrical services.
What areas does MB Heating & Cooling serve?
They serve the counties of Sangamon, Logan, Christian, Menard, and Morgan in Illinois.
Are there any nearby places to MB Heating & Cooling where I can go after a service appointment?
Yes, nearby you can visit places like Tribe Baseball and Softball Academy for sports activities or enjoy a meal at Abelardo's Mexican Fresh and Joe's Italian Pizza.
If I am visiting MB Heating & Cooling, are there fitness centers nearby?
Yes, nearby fitness options include Capital City CrossFit and Dominate Sports Performance gyms.
What nearby service providers might be helpful if additional home repair is needed?
Nearby related service providers include Roto-Rooter for plumbing and HVAC services and Rick Ray and Sons Plumbing for plumbing and heating services.