Total Sewer & Drain provides drain cleaning, sewer cleaning, sewer repair, hydro jetting, sewer descaling, and water services to the Rockford, IL, area.
We had to replace our septic line; the city sewer line was NOT where the city claimed it was. This added a considerable amount of time and digging to locate it . I expected that to blow out the job estimate, but they worked hard to keep within it. As a retiree with rapidly dwindling savings, I really appreciate that.
EO
Eli Ortega
Feb 18, 2026
5.0
Technician was thorough and on time. Explained all issues to me in terms i could understand. Affordable and reasonable pricing. I would definitely use them again! I highly recommend them
MB
Mike Branum
Feb 16, 2026
5.0
Drains are flowing great, and the price was very reasonable. Total did a great job.
Frequently Asked Questions About Total Sewer & Drain
How do I know if my water service line needs to be replaced?
Several indicators suggest a water service line may require replacement. These include water discoloration, reduced water pressure, unexplained wet areas in your yard, or a sudden increase in your water bill. If you observe any of these signs, we recommend scheduling a professional inspection to assess the condition of your water service line.
What is the Kobus Pipe Puller and how does it work?
The Kobus Pipe Puller is an innovative trenchless technology used for removing and replacing underground water lines. This tool operates with minimal excavation, significantly reducing damage to landscaping. Compared to traditional digging methods, the Kobus Pipe Puller offers lower labor costs and a more efficient replacement process.
Is trenchless water line replacement more expensive?
Contrary to common belief, trenchless water line replacement is often more cost-effective. When considering the reduced time required, minimal landscape restoration needed, and overall efficiency of the process, trenchless methods typically result in lower total costs compared to traditional excavation techniques.
What are signs of a damaged sewer line?
Indications of a damaged sewer line may include recurring backups in your plumbing system, persistent unpleasant odors, slow drains throughout your home, or unusually lush patches of grass in your yard. If you notice any of these symptoms, it's advisable to have your sewer line inspected by a professional.
Do you offer trenchless sewer replacement?
Yes, we provide trenchless sewer replacement options. The availability of this service depends on the specific location and condition of your sewer line. Trenchless methods are preferred when possible as they minimize damage to your property and can be completed more quickly than traditional replacement techniques.
Can you replace old clay or cast iron sewer pipes?
Yes, we have the capability to replace outdated clay or cast iron sewer pipes. Our team installs modern, durable piping materials that comply with current safety and efficiency standards, ensuring a long-lasting and reliable sewer system for your property.
What's causing my drains to back up?
Drain backups can be caused by various factors including accumulation of grease, hair clogs, foreign objects, tree root intrusion, or collapsed pipes. To accurately diagnose the issue, our technicians utilize advanced video inspection technology, allowing us to visually examine the interior of your pipes.
What methods do you use to clean clogged drains?
Our drain cleaning methods include the use of professional-grade drain snakes, high-pressure hydro jetting equipment, and specialized root cutting tools. These techniques allow us to effectively and safely clear blockages from your pipes, restoring proper flow.
Can you fix recurring clogs once and for all?
Yes, we specialize in providing long-term solutions for recurring clogs. Our approach involves not only clearing the immediate blockage but also identifying and addressing the underlying cause. In some cases, this may involve pipe repair or replacement to prevent future issues.
What is a sewer camera inspection?
A sewer camera inspection is a diagnostic procedure that uses a specialized camera to provide a real-time video feed of the interior of your pipes. This non-invasive technique allows our technicians to accurately locate and assess blockages, cracks, and leaks without the need for excavation.
What warning signs indicate my water service line might need replacement?
Signs include water discoloration, reduced pressure, wet spots in your yard, or a sudden increase in your water bill. Schedule a professional inspection if you notice these.
How does the Kobus Pipe Puller work for water line replacement?
It uses trenchless technology to remove and replace underground water lines with minimal excavation, reducing landscaping damage and labor costs compared to traditional digging.
Is trenchless water line replacement more expensive than traditional methods?
No, trenchless replacement is often more cost-effective due to shorter times, less landscape restoration, and greater efficiency.
What are common signs of a damaged sewer line?
Look for recurring plumbing backups, persistent odors, slow drains, or unusually lush grass patches. Professional inspection is recommended if observed.
Do you offer trenchless sewer replacement services?
Yes, trenchless sewer replacement is available depending on your sewer line's location and condition, minimizing property damage and speeding up the process.
Can you replace old clay or cast iron sewer pipes?
Yes, we replace outdated pipes with modern, durable materials that meet current safety and efficiency standards.
What drain cleaning methods do you use?
We use professional drain snakes, high-pressure hydro jetting, and root cutting tools to effectively clear pipe blockages safely.
Does Total Sewer & Drain operate 24/7 and offer emergency services?
Yes, services are available 24/7 with emergency and same-day appointments offered.
What nearby businesses could I visit when coming to Total Sewer & Drain in Rockford?
Near our location, you can find Total Plumbing and Heating for additional plumbing needs, Kelley’s Market for convenience shopping and gas, and the International Silo Association if interested in agricultural services.
How can nearby gas stations assist customers visiting Total Sewer & Drain?
Nearby gas stations like KW Oil, Trillium, Mobil, and Exxon & Mobil Stations provide convenient refueling and automotive services for customers traveling to our location.
Are there professional services close to Total Sewer & Drain to support my other business needs?
Yes, professional services such as ND Industries, Hoechst Celanese Supply, and Forest City Technologies are nearby, offering industrial equipment, storage, and IT services that might complement your projects.
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