Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Rockford to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.7
12 reviews
5 stars
11
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3 stars0
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1 star
1
- OHOakley HomesteadOct 6, 20255.0Great customer service!
- JFJoshua FinnJun 30, 20251.0Horrible service. Made reservation online, couldn’t deliver in the time slots that were available 6-8 am but still was charging for the whole day. Wanted more money for delivery fee on top of delivery fee already agreed to online, then wanted to charge a deposit. Seem to be a fee filled company.
- KOKalin O'BrienJun 1, 20235.0I rent over $50,000 worth of equipment a year, and Robin is my go to. She always come thru for me in a pinch. Thank You Robin!!!!!
- JBJason BrummetAug 18, 20205.0I liked their inventory
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required, but you can apply for a Commercial Credit account for added financial flexibility.
Is a deposit required when making a reservation?
No deposit is required for customers without a line of credit; payment information is needed when reserving, but your card is charged only upon pickup. Credit customers will have a deposit held until equipment is returned and the contract is closed.
Can I extend my equipment rental period if needed?
Yes, contact the rental branch to extend your rental. Additional charges will be added to your contract and credit card according to daily, weekly, or 4-week rates shown in the rental agreement.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original rental location. If you need to return it elsewhere, contact your rental store for guidance and to arrange a convenient alternative.
Does Sunbelt Rentals offer equipment delivery services?
Yes, delivery is available for a reasonable fee based on equipment and project location. You can specify delivery details during reservation and receive notifications about delivery and pickup via your account settings.
What should I do if a rented tool malfunctions during use?
Contact the rental branch or submit a service request via the Equipment Detail page in your reservation. Sunbelt Rentals can arrange repairs or replacements and offers a Rental Protection Plan for damage coverage.
What are the operating hours for Sunbelt Rentals in Rockford, IL?
The Rockford location is open Monday through Friday from 7:00 AM to 4:30 PM, and is closed on Saturdays and Sundays.
Where is Sunbelt Rentals located in Rockford?
Sunbelt Rentals is located at 4949 26th Avenue, Rockford, IL 61109, USA.
How can nearby Haanpaa Martial Arts benefit customers visiting Sunbelt Rentals?
Haanpaa Martial Arts is a nearby gym and martial arts club, so customers might combine visits to Sunbelt Rentals with fitness or martial arts training sessions nearby.
What nearby services could complement my visit to Sunbelt Rentals?
Nearby businesses such as PIP Printing and Marketing Services for printing needs, Rock Cut E-Bikes Warehouse & Service for bike repair, and Renovo Massage for relaxation therapy can enhance your overall visit experience.