Business Details
About
Water Purifiers
H2O Express provides water treatments, water softener, reverse osmosis systems, and salt delivery across northern Illinois.
Location
Hours
Reviews
4.2
14 reviews
5 stars
11
4 stars0
3 stars0
2 stars
1
1 star
2
- MSMichelley ShellSep 29, 20255.0Dave came to service my water softener. It was not taken care of previous renters. He was very easy going and realistic guy. Reasonable price and did not try to oversell me on anything. I like going with smaller local companies for this very reason. Anthony came to install the new softener he was really nice and explained all of the maintenance to me. I had some red water concerns later and they gave me tips to get rid of it and empty my hot water tank since the water was not soft and it worked! Turned out my tank was bad and so they installed another one. They were with me every step of the way. And resolved all matters very quickly. Very helpful staff I would highly recommend them bc they want to help you and provide good honest service
- AEAlissa EvettSep 22, 20255.0Anthony came when I had an emergency and fixed it right up. So professional & such a great company. Thank you h20! Will definitely be using again.
- TWTimothy WeirSep 22, 20255.010/10 experience. Their technician Anthony was so professional & did such a great job. Love my new water softener! Would highly recommend.
- AMAshley MarieSep 22, 20255.0Very professional had a water softener installed and the technician that came out was quick and did a great job cleaned up after himself and was done in a timely manner feels great to have soft water,I had a few other companies give me quotes and h20 was by far the most reasonable talked me through the entire system. Dave the owner answered every question i had over the phone really appreciate you guys.
- MUM UAug 7, 20251.0H20 sells "Hotrods" out of the back of there business. Dave was a very dishonest seller. Came 4 hours away and had to tow the s10 home after 10 miles down the road.
Frequently Asked Questions About H2O Express
What causes rusty or orange stains in my sinks, tubs, and toilets?
Rusty or orange stains in plumbing fixtures are typically caused by excessive iron content in your water supply, which is particularly common in well water. H2O Express provides specialized iron filtration systems that effectively remove both visible and dissolved iron, preventing staining and safeguarding your plumbing fixtures.
Why does my water smell like rotten eggs?
The rotten egg odor in water is generally attributed to hydrogen sulfide gas, which can result from decomposing organic matter or sulfur bacteria in well water. Our company offers sulfur removal systems and air injection filtration units that efficiently eliminate these unpleasant odors without resorting to harsh chemical treatments.
Do I need a water softener if I have city water?
Yes, a water softener can be beneficial even with city water. Municipal water supplies often contain moderate levels of hardness minerals such as calcium and magnesium. Installing an H2O Express water softener enhances water quality, protects appliances from scale buildup, and improves overall water performance in city water systems.
How do I know if my home or business has hard water?
Common indicators of hard water include white residue on dishes and glassware, soap scum accumulation in showers and sinks, dry skin and lackluster hair, reduced water pressure, and frequent appliance repairs due to scale buildup. H2O Express offers complimentary water testing services to determine hardness levels and recommend appropriate solutions for your home or business.
How often should I add salt to my water softener?
The frequency of salt addition to your water softener depends on factors such as system size and water usage. For residential systems, salt typically needs to be added every 4-6 weeks. H2O Express provides a convenient salt delivery service to ensure your system never runs out. We handle salt replenishment, brine tank filling, and perform routine system checks to maintain optimal performance.
Do you offer salt delivery for businesses and commercial properties?
Yes, H2O Express provides scheduled salt delivery services for commercial water softeners. We offer various options including bulk, bagged, or pallet deliveries to suit your needs. Our service includes regular salt level monitoring and system inspections during each visit, ensuring worry-free operation of your commercial water treatment system.
What kind of salt do you deliver?
H2O Express delivers high-grade solar salt and pellet salt specifically designed for water softeners. Our salt products are suitable for both residential and commercial systems. The premium quality of our salt contributes to improved system efficiency and reduces the frequency of required maintenance.
How long does it take to install a water softener or filtration system?
For most residential installations, a water softener or filtration system can be set up within a few hours. Larger commercial applications may require more time, depending on the system's size and complexity. Our team provides a detailed installation timeline and manages the entire process from beginning to end, ensuring a smooth and efficient setup.
Can you help with water treatment for well water?
Certainly. H2O Express specializes in customized water treatment solutions for well water. Our services encompass iron removal, sulfur odor treatment, sediment filtration, and water softening. We conduct thorough well water testing and design tailored systems to address your specific water quality issues.
Why should I choose H2O Express?
H2O Express is a locally owned and operated company that provides expert water treatment solutions with integrity and professionalism. We offer customized system designs, dependable salt delivery, and comprehensive services for both residential and commercial clients. Our commitment is to deliver clean, clear, and odor-free water, making us a trusted partner in water treatment solutions.
What causes rusty or orange stains in sinks, tubs, and toilets?
Rusty or orange stains are usually caused by excessive iron in the water supply, common in well water. H2O Express offers iron filtration systems that remove both visible and dissolved iron to prevent staining and protect plumbing.
Why does my water smell like rotten eggs?
The rotten egg smell is due to hydrogen sulfide gas from decomposing organic matter or sulfur bacteria in well water. H2O Express provides sulfur removal systems and air injection filtration to eliminate these odors without harsh chemicals.
Do I need a water softener if I have city water?
Yes, city water often contains hardness minerals like calcium and magnesium. Installing an H2O Express water softener improves water quality, protects appliances from scale, and enhances water performance.
How can I tell if I have hard water at home or business?
Signs of hard water include white residue on dishes, soap scum, dry skin and hair, reduced water pressure, and frequent appliance repairs. H2O Express offers free water testing to determine hardness and recommend solutions.
How often should I add salt to my water softener?
Salt should typically be added every 4-6 weeks depending on system size and water use. H2O Express provides salt delivery service, including salt replenishment, brine tank filling, and routine system checks to maintain performance.
Is salt delivery available for businesses and commercial properties?
Yes, H2O Express offers scheduled salt delivery for commercial water softeners, including bulk, bagged, or pallet options with salt level monitoring and system inspections.
What type of salt does H2O Express deliver?
We deliver high-grade solar salt and pellet salt designed for water softeners, suitable for both residential and commercial systems, ensuring better efficiency and less maintenance.
How long does installation of a water softener or filtration system take?
Residential installations generally take a few hours; commercial system times vary by size and complexity. H2O Express provides detailed timelines and manages the entire installation process.
Where is H2O Express located and what are the business hours?
H2O Express is located at 2511 Broadway, Rockford, IL 61108. Open Monday to Friday from 8:00 AM to 9:00 PM, Saturday 9:00 AM to 5:00 PM, and closed on Sundays and major holidays.
What nearby places can help me find or visit H2O Express?
H2O Express is near Community Bargain Hunter (printing services), Broadway Church of Christ, and several automotive services like Omark Auto Service and Dan’s Automotive and Tire Center, which may assist local visitors with related needs.
What amenities or services can I explore near H2O Express after my visit?
Near H2O Express, you can enjoy dining at El Zocalo Taqueria (Mexican restaurant), shop at Appliance Corner, or get automotive repairs at Red's Transmission or Mj’s mufflers & brakes.
Are there health and community services close to H2O Express?
Yes, the area includes Swedish American - 9th St. Center (hospital), Evolve of Rockford (public health clinic), and 2 Sisters Home Healthcare, offering various health services nearby for customers.