Question 1

What types of equipment do you rent?

Accepted Answer

We provide a comprehensive selection of rental equipment including construction tools, landscaping machinery, party supplies, and general contractors' equipment. Our inventory is designed to meet the needs of both residential and commercial projects throughout Janesville and the surrounding Northern Illinois areas.

Question 2

Do you deliver equipment?

Accepted Answer

Yes, we offer delivery services for rental equipment to locations in Janesville and the surrounding communities, including Northern Illinois. Delivery fees vary based on distance and equipment size. Please contact us to discuss your specific delivery requirements and obtain pricing information.

Question 3

What are your rental rates?

Accepted Answer

Rental rates differ depending on the specific equipment type and rental duration. We provide flexible rental periods including hourly, daily, weekly, and monthly options. For accurate pricing tailored to your project needs, please reach out to our team directly.

Question 4

Do I need to provide a deposit?

Accepted Answer

A deposit is required for most equipment rentals to secure your reservation. The deposit amount varies based on the equipment being rented. This deposit will be refunded upon the safe return of the equipment in its original condition.

Question 5

What is your cancellation policy?

Accepted Answer

We request that cancellations be made at least 24 hours before your scheduled rental period. Cancellations made within this timeframe will receive a full refund of any deposits paid. Cancellations made with less than 24 hours notice may be subject to fees.

Question 6

Can I purchase equipment from you?

Accepted Answer

Yes, in addition to our rental services, we also sell both new and used equipment. Our sales inventory includes many of the same types of equipment available for rent. Contact us to learn about current equipment available for purchase and pricing options.

Question 7

Do you offer training on how to use the equipment?

Accepted Answer

We provide basic operational instructions and safety guidance for all rental equipment at the time of pickup or delivery. For specialized or complex equipment, more comprehensive training can be arranged. Our staff is available to answer questions and ensure you feel confident operating the equipment safely.

Question 8

What happens if the equipment breaks during my rental?

Accepted Answer

If equipment malfunctions or breaks down during your rental period due to normal use, please contact us immediately. We will arrange for repair or replacement at no additional charge to you. Customers are responsible for damage resulting from misuse, neglect, or failure to follow operating instructions.

1st Rental and Sales

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