Business Details
About
Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. We also give free estimates!
Location
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service
8914 N Pioneer Rd, Peoria, IL
61615, United States
Hours
Reviews
4.8
1,064 reviews
5 stars
984
4 stars
38
3 stars8
2 stars7
1 star
27
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers praised the friendly and helpful nature of the staff, highlighting their responsiveness and willingness to explain processes.
Efficiency
Many reviews noted quick response times and efficient service, with technicians resolving issues promptly.
Quality of Work
Overall satisfaction with the quality of work performed, with many customers expressing gratitude for effective problem resolution.
Pricing Concerns
Some customers felt that prices were high, but many acknowledged the value of the service provided.
- JMJaclyn Merkley3 days ago5.04 appointments over 3 days and 6 different guys. They did not stop until they figured out the problem and took care of it! Parker and Jeff were here 6.5 hours working relentlessly to unclog our kitchen sink. They fixed it at 9:00 pm and didn’t leave until 9:30 because they made sure everything was cleaned up and put away! I am so impressed with the customer service and will only use them for our plumbing needs!
- DADave Ary5 days ago5.0David and Eric showed up on Christmas morning to help us with a water leak in our basement. They were diligent and professional in their approach. Once the problem was identified, Eric was able to shut the water off in the affected area then return the next morning to finish the repair. David was instrumental in assuring he would and did handle interfacing with insurance. He was a valuable resource in this respect. His help was immeasurable.
- DNDawn Noe5 days ago5.0I was extremely pleased with not only the service from the 2 techs, Anthony and Austin, but also their politeness, courtesy and professionalism. Anthony even went out of his way to provide documentation so I can hopefully get reimbursed by the trailer park management. Thank you for having such wonderful young men working for you.
- CSChase ShankJan 3, 20261.0Well, the technician never showed up. Called their dispatch to find out what was going on, and they were also unable to get ahold of my assigned technician. The curious part was they sent me an email asking to leave them a review an hour into my service window of how their technician performed, without any service or communication from them. 1/10 communication and reliability
- JNJason NdiranguJan 2, 20265.0Was very efficient, the technician arrived as agreed explained the process clearly and also availed himself on January 1st because he found out he had to take extra caution by covering the area because the cleanout was in the house at no extra cost also as he was explaining the process the field supervisors came unexpectedly to check how the process was going and that shows how dedicated the company is to providing good services to their customers.
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service
What types of plumbing services does Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service offer?
Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, handling anything from clogged toilets to full sewer replacements, including emergency same-day service.
Does Roto-Rooter Plumbing offer free estimates for their services?
Yes, Roto-Rooter offers free estimates for their plumbing and water cleanup jobs.
What are the operating hours of Roto-Rooter Plumbing in Peoria, IL?
Roto-Rooter Plumbing operates 24 hours a day, 7 days a week, providing round-the-clock service every day of the week.
Which payment options are accepted at Roto-Rooter Plumbing?
Roto-Rooter accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What is the contact number for Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service?
You can contact Roto-Rooter Plumbing at +1 309-685-0331 for inquiries or to request services.
Where is Roto-Rooter Plumbing located in Peoria?
Roto-Rooter is located at 8914 N Pioneer Rd, Peoria, IL 61615, USA.
Which nearby places can customers visit before or after using Roto-Rooter Plumbing's services?
Customers can visit nearby places such as Melody Boba Shop LLC for refreshments, Peoria Awning for hardware needs, and Peoria Notre Dame High School if they have students attending there.
How can nearby businesses like Peoria Awning complement services from Roto-Rooter Plumbing?
Peoria Awning offers hardware and window installation services which can complement Roto-Rooter's plumbing and water cleanup services during home renovations or repairs.
Are there any nearby services that assist with home cleaning near Roto-Rooter Plumbing?
Yes, Vonachen Group nearby provides janitorial, home cleaning, and carpet cleaning services that can support maintaining a clean home environment alongside plumbing repairs.
Can nearby recycling centers like Kuusakoski Glass Recycling support environmentally conscious customers of Roto-Rooter?
Absolutely, customers who prioritize environmental conservation can use Kuusakoski Glass Recycling nearby for waste management services alongside plumbing solutions from Roto-Rooter.