CG PROFESSIONAL SERVICES

Reviews

• JG

  Jim Gallaher

  Feb 16, 2026
  5.0
  We had bought a house with an existing standby generator. I recently called them for some servicing. Everyone from the office staff to the technician who helped, were excellent! I will certainly contact them again when I need servicing and eventually a replacement for our generator!
• WL

  Warren Lindberg

  Jan 16, 2026
  4.0
  We have now used CG Professional Services for about 3 years - It seems to me that the Generac System is more sensitive to start problems then it should be - But - we were very pleased with Dave, a technition with CG Professional Services. Our problem is now resolved and we thank CG and Dave in particular.
• AS

  Anna Schultz

  Dec 9, 2025
  5.0
  Why anyone would choose a company other than CG Professional Services for their Generac whole-house generator installation is beyond me. From my very first contact with Cheryl by phone, I knew that this business takes pride in its products and services. The entire team is dedicated to providing top quality generators, expert installation, and the best customer service possible. This has been one of the best experiences I’ve ever had in dealing with a home upgrade purchase/installation. Explanations were straightforward and thorough, processes were timely and complete - no bit of information was left in doubt. Cheryl and her team of experts were so patient with my questions, and I was kept well-informed from start to finish - I felt valued. A whole-house generator is a big investment. It’s gratifying to know that I made the right choice with CG Professional Services - and I’m so confident that this company can be trusted to handle all of my generator maintenance for years to come. I just bought peace of mind for me and my family thanks to Cheryl and her wonderful team at CG Professional Services.
• SJ

  Saif Jaber

  Oct 28, 2025
  1.0
  I’ve been a client of Jerry’s for about four years. He’s been servicing the generator at my home for all this time. About two or three years into it, I started to worry the generator wasn’t actually working. I felt like they were just charging me for visits and never really testing the system. Finally, sometime last year, he did a test while I was there, and sure enough, it wasn’t working. He ordered parts, took a couple of months, and charged me about $700 for that repair. Fast forward to about two months ago, when the electricity actually went out in my neighborhood. I was excited to finally see the generator kick in—only for it to turn on and then immediately turn off again. I called Jerry, and he said, “Sure, I’ll send someone out.” Next thing I know, they send someone who tells me the system is old and not really fixable, and then they slap me with a $350 “emergency” service call fee that I never agreed to. Jerry never warned me about any charge. And then they tell me if I buy a new generator at double the normal price, they’ll waive that fee. To top it off, I got an invoice stamped “No Monkey Business” as if this was all some kind of joke. In short, I just want everyone to be careful. This was not honest business practice, and I can’t recommend them.
• JS

  Jimmy Samhan

  Jul 22, 2023
  5.0
  Sean the service tech that came out changed the oil, filter, spark plugs, inspected the battery, inspected my air filter and discovered a leaking fuel line. Excellent service and transparency. Definitely have an expert preform your maintenance and highly recommend CG Professional Services.