Very good experience with execution and pricing. Thank you for a great job well done, professionally and on time.
CS
Craig Sawyer
Nov 11, 2025
5.0
dID ME RIGHT THEY WERE ON TIME AND TOOK CARE OF MY PROBLEM QUICKLY AND i WOULD RECAMEND THEM TO ALL MY FRIENDS
AB
Alex Barrett
Nov 10, 2025
5.0
Had a complicated issue with the furnace but they figured it out. Will definitely be using Rays again. Thanks!
CD
Connie Dillard
Nov 6, 2025
5.0
They installed a whole house humidifier on my furnace and no more bronchitis or sinus infection since. I have them maintenance my furnace every year and so far nothing but good service and my furnace gives me NO issues. They let me pay them online. Very friendly service guys. Very reasonable company.
RC
Rick Carbaugh
Nov 2, 2025
4.0
Great service tech. We were able to discuss the repair needed and he did just what was necessary and a very good job of it. Saved us some money and took care of our ducting issue in time for winter! Thanks!
Frequently Asked Questions About Ray's Heating & Cooling
Should I be worried about my furnace the first time I turn it on?
When you first activate your furnace after a period of disuse, it's common to detect a burning odor. This is typically due to dust that has settled on the heat exchanger and other furnace components during the off-season. As the furnace heats up, this dust burns off, causing the smell. However, if the odor persists or you notice any unusual noises, it's advisable to contact our service team for an inspection.
Do I need to replace my AC when installing a new furnace?
Replacing your air conditioning system is not always necessary when installing a new furnace. If your current air conditioner is functioning properly and efficiently, it can often be integrated with the new furnace installation.
Can I close my registers if I'm not using a room?
It's not recommended to close registers in unused rooms. Your HVAC system is designed to distribute air evenly throughout your home. Closing registers can disrupt this balance, potentially leading to reduced airflow and system efficiency, similar to the effects of a clogged air filter.
How often should I have my HVAC system checked?
For optimal performance and longevity, it's recommended to have your HVAC system professionally inspected twice a year, typically before the peak heating and cooling seasons.
How long will my HVAC system last?
With regular maintenance and proper care, a typical HVAC system can be expected to operate efficiently for approximately 10 to 15 years.
Do I need a bigger furnace?
If you're experiencing issues with your home's comfort levels, it may be worth having your current furnace evaluated. Our technicians can assess whether your existing unit is appropriately sized for your space and recommend solutions if necessary. Please contact us to schedule an assessment.
What should I do if I smell a burning odor when I first turn on my furnace?
A burning odor is common when you first activate your furnace after a period of disuse due to dust burning off. If the smell persists or you notice unusual noises, contact our service team for an inspection.
Is it necessary to replace my air conditioner when installing a new furnace?
Replacing your air conditioner is not always necessary when installing a new furnace. If your current AC is functioning properly, it can usually be integrated with the new furnace installation.
Can I close registers in rooms I'm not using?
It's not recommended to close registers in unused rooms as it can disrupt airflow and system efficiency, similar to the effects of a clogged air filter.
How often should I have my HVAC system inspected?
For optimal performance, have your HVAC system professionally inspected twice a year, typically before the peak heating and cooling seasons.
How long does an HVAC system usually last?
With regular maintenance and proper care, a typical HVAC system can operate efficiently for about 10 to 15 years.
Do I need a bigger furnace if my home is uncomfortable?
If you're experiencing comfort issues, have your current furnace evaluated. Our technicians can determine if your unit is appropriately sized and recommend solutions.
What are the operating hours of Ray's Heating & Cooling?
Ray's Heating & Cooling operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
What payment methods does Ray's Heating & Cooling accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What nearby places can customers visit around Ray's Heating & Cooling?
Nearby places include Prairieland Anti-Cruelty Spay Neuter Program, an animal shelter offering pet services, and Prairie Land Kennel, which provides pet sitting and shopping services.
How can nearby pet services like Prairie Land Kennel be useful for Ray's Heating & Cooling customers?
Customers visiting Ray's Heating & Cooling can take advantage of nearby pet services such as Prairie Land Kennel for pet sitting and care while attending to HVAC needs.