The window and door buying process shouldn’t be stressful or confusing. When you work with our team, we help you find the right windows and doors for your home and budget. The staff at our company go above and beyond to help you realize your dreams, drawing from decades of experience in the window and door installation industry in the Chicago area. We provide a tailored experience that guarantees peace of mind for years to come. Improve the comfort of your home by eliminating the old, leaky, and ugly windows or doors on your property. Our team of certified technicians has provided dependable door and window replacement services to homes in Chicago and the surrounding suburbs for over 60 years.
Customers consistently praised the professionalism and expertise of the sales and installation teams.
Communication
Many reviews highlighted excellent communication throughout the process, from initial sales to post-installation follow-ups.
Quality of Work
The quality of the products and installation was frequently noted as outstanding, with many customers expressing satisfaction with the final results.
Customer Service
While most feedback was positive, some customers reported challenges with post-installation customer service and communication regarding issues.
Timeliness
Several reviews mentioned delays in installation timelines, though many customers felt the quality of work justified the wait.
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Jerry Strub
5 days ago
5.0
Had a storm door purchased & installed. This was probably one of the better customer service experiences, ( start to finish ), I’ve experienced in a very long time. If you’re in the market for window/door service, this is definitely the business you want to deal with. What a pleasure!
DJ
Dawn Johnson
Feb 13, 2026
4.0
I was very pleased with the attention that i received from Next..Everyone that I spoke with was friendly and thoughtful and all issues were handled with respect and speed.
CS
Caroline Ruse Szpak
Feb 11, 2026
5.0
We ordered a storm door for the front of our new house. It was very expensive -- more than I would prefer to spend -- and we had to wait quite a long time before it arrived for installation. BUT, it was worth it and we absolutely love it. The door is extremely high quality and installation was done professionally and very well. I dont believe we will ever need to replace this door. It's beautiful, effortlessly functional and a perfect match for our home.
BG
Blake Gibbs
Jan 28, 2026
5.0
Next Door and Window recently completed a full house window replacement for my ~25 year old house - and I could not be happier with the entire process from start to finish! Obviously this is a big project - and one we had delayed for at least a couple of years because it was costly, daunting due to the options and hard to feel confident in such a big investment decision. Over the past couple of years had had at least 3 other companies give us assessments and quotes, and we never moved forward until we had Next Door and Window come out.
Long story short - our first interaction with ND&W was super insightful and it gave us the confidence to pull the trigger. From there the communication, service and execution remained better than expected. Every team we worked with I'd say exceeded expectations - which is really saying something in the home improvement/renovation/construction space these days. I very rarely leave public reviews, but I felt the need to recommend this company because of how well they exceeded expectations in an arena that is very expensive and trust + quality are hard to come by these days! Thanks for all the amazing work Dave, Frank and team!
GR
Gail Riss
Jan 24, 2026
5.0
Our salesman from Next did a good job while ordering the windows. Our windows were delayed due to hardware issues on Marvin Windows end, which was explained to us and handled professionally. Now that the windows have been installed, we were able to tell right away what a difference the new windows have made, especially when it comes to retaining heat in our home. The best part were installers. They were very professional and cleaned up very well. We are very pleased with the results so far.
Frequently Asked Questions About Next Door and Window
What are the main services offered by Next Door and Window?
Next Door and Window specializes in window and door replacement, installation, and supplying services tailored to fit your home's comfort and budget.
Where is Next Door and Window located?
Next Door and Window is located at 815 East Ogden Avenue, Naperville, IL 60563, USA.
What are the business hours for Next Door and Window?
The showroom is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 2:00 PM. The call center is open Monday through Friday from 8:00 AM to 5:00 PM and Saturday from 8:00 AM to 2:00 PM.
Does Next Door and Window offer financing options?
Yes, they offer 12 months interest-free financing along with various payment options including American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Next Door and Window?
You can contact them by phone at +1 630-355-0277 or via email at info@nextdoorandwindow.com. You can also reach out through their website's contact page.
Do I need an appointment to visit or get services from Next Door and Window?
Yes, appointments are required to ensure personalized service and scheduling.
Is Next Door and Window wheelchair accessible?
The facility has wheelchair accessible parking but does not have a wheelchair accessible entrance.
What are some nearby places I can visit after my appointment at Next Door and Window?
Nearby you can visit Exhale Hookah Lounge or Clouds by Exhale Hookah Lounge for relaxation and entertainment, or enjoy a meal at Raku Sushi or Burrito Parrilla Mexicana.
Is there a convenient coffee shop near Next Door and Window if I want to grab a drink before or after my visit?
Yes, Dunkin' coffee shop is located nearby for a quick coffee or snack.
Are there any local services near Next Door and Window for auto repair or car washing?
Yes, you can find Gerber Collision & Glass for auto body repair, Midas for automotive repair and oil changes, and Jet Brite Car Wash for auto detailing nearby.
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Certified February 22, 2026Yext Knowledge Graph
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