For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson HVAC Supply offer?
Ferguson HVAC Supply provides commercial and residential heating and cooling equipment, parts, tools, and supplies, along with expert product knowledge and business solutions.
What are the operating hours of Ferguson HVAC Supply in Naperville, IL?
The store is open Monday through Friday from 7:00 AM to 4:00 PM and closed on weekends and major holidays.
How can I get emergency or after-hours service from Ferguson HVAC Supply?
For after-hours emergency, will call, or commercial water heater full service delivery, please call (800) 217-9480.
What forms of payment are accepted at Ferguson HVAC Supply?
You can pay with Visa, Mastercard, and American Express credit cards on ferguson.com.
Does Ferguson HVAC Supply offer financing options?
Yes, commercial financing through GreatAmerica Financial is available for qualified applicants.
How can I reset my password for my account on ferguson.com?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions sent via email to reset your password.
Are there nearby businesses I can visit in the same area as Ferguson HVAC Supply?
Nearby businesses include Door Systems, Grease Guard, LLC (HVAC and plumbing services), and Rexel (electrical supply store). These can be convenient for additional building supply or service needs.
What recreational facilities are near Ferguson HVAC Supply for customers to visit?
Customers can visit the Midwest Badminton Club for sports activities or Ultimate Ninjas Naperville for family-friendly amusement and fitness.
How can nearby stores like ProSource of Naperville complement a visit to Ferguson HVAC Supply?
ProSource of Naperville offers home improvement products such as carpets and countertops, making it convenient to combine visits for comprehensive home projects alongside HVAC needs.
How can I contact customer support for assistance with ferguson.com?
Call 888-222-1785 or email customer.support@ferguson.com Monday to Friday from 8 a.m. to 8 p.m. EST for help with ferguson.com.