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Vertical Plumbing

4.6
(270 reviews)

Business Details

25858 South Sunset Drive, Monee, IL
60449, United States
(708) 300-6493
http://www.verticalplumbinginc.com/

About

Drainage ServiceWater Purification EquipmentEmergency PlumbersFlood Control EquipmentLeak Detection ServiceSewer & Drain CleaningWater Heater ServiceWater Softening Equipment SupplierPlumbing Supply StorePlumber
Vertical Plumbing, Drains, and Water Heaters are the local experts for all residential property owners in Matteson, Frankfort, Tinley Park, Monee, Hazel Crest, and all of the Southwest Suburbs of Chicago. No matter the problem, our fully certified and licensed technicians will determine what needs to be addressed before any work is done, so you will know exactly what solution is best for your home. When you need plumbing services, trust the experts at Vertical Plumbing. Our technicians have the skills, knowledge, and tools to fix most general plumbing and drain service problems on the spot. Including burst pipes, water heaters, sewer lines, fixtures, and common bathroom and kitchen plumbing. Immediate Financing Available!

Location

Vertical Plumbing
25858 South Sunset Drive, Monee, IL
60449, United States

Hours

Reviews

4.6
270 reviews
5 stars
240
4 stars
5
3 stars
1
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Responsiveness

Customers frequently praised the quick response times, with many technicians arriving within an hour for emergency plumbing issues.

Professionalism

Technicians were consistently described as professional, courteous, and knowledgeable, providing clear explanations of the issues and solutions.

Pricing Concerns

Several reviews highlighted concerns about high pricing and perceived overcharging for services, with some customers feeling taken advantage of.

Service Quality

Overall, many customers expressed satisfaction with the quality of work performed, noting thoroughness and efficiency in resolving plumbing issues.
  • VS
    Varney Selli
    Feb 17, 2026
    1.0
    Had some water backing up. The guy came very fast to the house which was commendable. Had some small talk and I asked him some prices for putting in a new pipe if necessary. Said they run roughly 5k or so. He put his flashlight on , looked at the main stack and priced 1600 just to rod the line. Price was ridiculous. This place will never get my business. Charged 98 to tell me that water was backing up a bit which I said on the phone. He didn't even pick up a pair of pliers. Then asked what my budget was. Sounded scam likely
  • CC
    Charles
    Feb 12, 2026
    5.0
    I strongly recommend Vertical Plumbing for all of your plumbing repairs! This is my third time using Vertical Plumbing and there work has always been done in a timely and professional manner. Keep up the great work Tiger! Charles
  • CC
    Cynthia Cooper
    Feb 5, 2026
    5.0
    I highly recommend this service. Tiger was courteous and professional. He quickly diagnosed what he thought the problem could be, which made me feel like he had experience, and he also informed me that it could be something else. Fortunately, it was the lesser cost of the two possibilities. Unlike the last plumbing service I called, I didn’t feel like I was being overcharged when he left. Vertical was not cheap, but I think they are fairly priced. I have finally found a plumber I will use for all of my plumbing needs. Thank you Tiger!
  • RS
    ROCCO S
    Jan 28, 2026
    5.0
    Tyrek, the repairman, found the problem right away. I felt that the price I was quoted was excessive; as, up until a few months ago, I would have been able to do this job myself. Now I find myself unable to do such things due to my failing health. Due to circumstances (this was an apartment building, with the tenants having no water), I elected to have him proceed with the work. He worked expeditiously & did the repair well. Other plumbing concerns had no plumber available today, they are all so busy with the extended -0° that we are having. I was happy to have the job completed today, so that my tenants could resume using their water. This was a pleasant experience, from my initial phone call, to Tyrek's prompt arrival, & subsequent repair. If I need to, I would use Vertical Plumbing again.
  • ST
    Stephen Thomas
    Jan 24, 2026
    1.0
    I needed a new wax ring on one of my toilets. It's not too hard of a job and tried to do it myself, but I couldn't get the bowl to line up correctly. So, I looked for a plumber online. Vertical plumbing said they could come out immediately. They had a service charge of $98, which would go towards the repair cost if I used their service. The tech arrived and looked at where the water was leaking from and said he could change the wax ring and align the toilet bowl for $980. Now, from everything I read and researched, if you do the job yourself it would cost between $10 - 15. However, the amount from a professional plumber should range around $90 - 250. I told Vertical plumbing that I wasn't going to pay $980 and he could leave. At that point he asked, "What is your budget". So, now he's playing "Let's Make a Dealing". I had him leave and found another plumber who fixed it for $100! Bottom line is that I wouldn't call this company again if they were the last plumbers in the United States! BTW, I paid the service fee, but shouldn't have, since the tech never removed the toilet to verify the issue. Stay clear of this company!

Frequently Asked Questions About Vertical Plumbing

What areas does Vertical Plumbing serve?

Vertical Plumbing serves residential property owners in Matteson, Frankfort, Tinley Park, Monee, Hazel Crest, and other Southwest Suburbs of Chicago.

What kind of plumbing services does Vertical Plumbing offer?

They offer services including fixing burst pipes, water heaters, sewer lines, fixtures, bathroom and kitchen plumbing, drain cleaning, leak detection, and more.

Brand Certified Facts from Vertical Plumbing

Vertical Plumbing partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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