Business Details
About
PlumberEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater Damage RestorationLeak Detection ServiceDrainage Service
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
1604 Broadway Ave, Mattoon, IL
61938, United States
Hours
Reviews
4.8
450 reviews
5 stars
391
4 stars
38
3 stars5
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as professional, knowledgeable, and courteous, providing clear explanations of the work being done.
Timeliness
Many customers appreciated the quick response times and prompt service, often highlighting same-day appointments.
Customer Service
Overall, customer service was noted as friendly and helpful, with technicians going above and beyond to assist clients.
Pricing Concerns
Some customers expressed concerns about high prices for services, with a few feeling that the costs were not justified by the outcomes.
- NTNancy ThorntonJan 3, 20265.0Very good!
- EMEd MichaelsDec 27, 20255.0Fast, friendly and right to the point. Had everything fixed in about an hour. Great job. Thanks
- ABAnn BruehlerDec 27, 20255.0Our technician was very professional.
- MPMichael ParkhurstDec 26, 20255.0Great service very pricy
- BMBryan MureddduDec 6, 20254.0Great Tech, very professional, respectful, personal with great customer service skills The 4 star rating is due the Tech’s customer service skills
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
What services does Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services offer?
Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service for issues ranging from clogged toilets to full sewer replacements.
Where is Roto-Rooter Plumbing located?
The business is located at 1604 Broadway Ave, Mattoon, IL 61938, USA.
What are the operating hours of Roto-Rooter Plumbing?
Roto-Rooter is open 24 hours a day, 7 days a week, providing around-the-clock emergency plumbing and water cleanup services.
How can I contact Roto-Rooter Plumbing for service?
You can call Roto-Rooter at +1 217-866-1877 or email karen.parvin@illiniroto.com to request service or ask questions.
What payment options does Roto-Rooter Plumbing accept?
They accept various payment methods including American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
When was Roto-Rooter Plumbing established?
Roto-Rooter Plumbing was established in 1935, bringing many years of experience to its services.
How can I reach Roto-Rooter Plumbing if I am traveling by train?
If you are traveling by train, you can use the nearby Amtrak Mattoon Station or the Railway Express Agency Building stop for easy access to Roto-Rooter Plumbing at 1604 Broadway Ave.
What nearby amenities can I visit before or after my appointment with Roto-Rooter Plumbing?
Nearby, you can visit Heritage Park for outdoor activities, check out Book Nook for books, or enjoy a meal at Little Mexico Mexican Restaurant, all within close proximity to Roto-Rooter.
Are there public transportation options close to Roto-Rooter Plumbing for easier access?
Yes, Greyhound Bus Stop - Amtrak is nearby, providing bus services, and the Amtrak Train 59 station also offers additional transportation options close to Roto-Rooter.
What categories of service is Roto-Rooter Plumbing known for in Mattoon?
Roto-Rooter specializes in plumbing, emergency plumbing, sewer and drain cleaning, water heater sales and service, water damage restoration, leak detection, and drainage services.