Brand Certified
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
4.8(467 reviews)
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
Business Details
1604 Broadway Ave, Mattoon, IL
61938, United States
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
(217) 866-1877
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
https://www.rotorooter.com
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
About
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
PlumberEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater Damage RestorationLeak Detection ServiceDrainage Service
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
1604 Broadway Ave, Mattoon, IL
61938, United States
Hours
Certified by Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services • Mar 01, 2026
Reviews
4.8
467 reviews
5 stars
407
4 stars
39
3 stars5
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians were consistently described as professional, knowledgeable, and courteous, providing clear explanations of the work being done.
Timeliness
Many customers appreciated the prompt service, with technicians often arriving quickly and completing jobs efficiently.
Customer Service
Overall, customer service was highlighted positively, with technicians being friendly, respectful, and attentive to customer needs.
Quality of Work
Most reviews indicated satisfaction with the quality of repairs and the effectiveness of the service provided.
Pricing Concerns
Some customers expressed concerns about pricing, noting that services were perceived as expensive, especially in comparison to local alternatives.
- PPPatricia Cameron (PattyAnn)1 day ago5.0Very happy with installer. Polite, considerate and did a very good job.
- GRGary Russell2 days ago5.0Highly recommend Elon. Great customer service and willing to make sure the problem was taken care of in a timely manner. Will request him every time.
- MCMichael ClineFeb 24, 20265.0Elon did an amazing job, I couldn't ask for a more professional technician, thank you again for everything.
- ASalicia shainFeb 5, 20265.0Highly recommend!!! The service techs were very knowledgeable, polite, and did not cut any corners! They ensured that our issue was resolved and provided use with very useful information. Price was very reasonable for the service provided!
- AGAnton GrayBealFeb 4, 20265.0- first. Problem still here. Need a plumber to replace pipes, not a drain tech to snake out the pipes. Didn't know there was a difference 100% my fault. Hayden was a hell of a worker. He answered all my questions with respect and knowledge. Showed me video of stuff I never wanted to see lol. Plus hooking me up with a good plumber. So yes a 5 star with the job not done yet .
Frequently Asked Questions About Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
What services does Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services offer?
Roto-Rooter provides full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service for issues ranging from clogged toilets to full sewer replacements.
Where is Roto-Rooter Plumbing located?
The business is located at 1604 Broadway Ave, Mattoon, IL 61938, USA.
What are the operating hours of Roto-Rooter Plumbing?
Roto-Rooter is open 24 hours a day, 7 days a week, providing around-the-clock emergency plumbing and water cleanup services.
How can I contact Roto-Rooter Plumbing for service?
You can call Roto-Rooter at +1 217-866-1877 or email karen.parvin@illiniroto.com to request service or ask questions.
What payment options does Roto-Rooter Plumbing accept?
They accept various payment methods including American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
When was Roto-Rooter Plumbing established?
Roto-Rooter Plumbing was established in 1935, bringing many years of experience to its services.
How can I reach Roto-Rooter Plumbing if I am traveling by train?
If you are traveling by train, you can use the nearby Amtrak Mattoon Station or the Railway Express Agency Building stop for easy access to Roto-Rooter Plumbing at 1604 Broadway Ave.
What nearby amenities can I visit before or after my appointment with Roto-Rooter Plumbing?
Nearby, you can visit Heritage Park for outdoor activities, check out Book Nook for books, or enjoy a meal at Little Mexico Mexican Restaurant, all within close proximity to Roto-Rooter.
Are there public transportation options close to Roto-Rooter Plumbing for easier access?
Yes, Greyhound Bus Stop - Amtrak is nearby, providing bus services, and the Amtrak Train 59 station also offers additional transportation options close to Roto-Rooter.
What categories of service is Roto-Rooter Plumbing known for in Mattoon?
Roto-Rooter specializes in plumbing, emergency plumbing, sewer and drain cleaning, water heater sales and service, water damage restoration, leak detection, and drainage services.
Brand Certified Facts from Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Services partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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