For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
My repairman reached out to them to replace my water heater that was still under warranty and the salesman there that he spoke to on the phone told him to cut the serial number information off my water heater and bring it in and they would get him a new water heater. He proceeded to do what was he was told to do, brought it in and the salesman's manager told my repairman the he was supposed to video himself with the water heater and by cutting off the information, he had voided that warranty, and they did not replace the water heater. And the gentleman that had told him that, did not fight for it either. SO DISAPPOINTING!!! If you buy from them, pray you make it through you warranty on everything. My repairman did not charge me for my new water heater (Bought somewhere else) because he said he stands behind his work, and he had put the not voided warranty one in for me on the first place. Ferguson's will not do that for you!
JL
Jose Lopez
Jan 30, 2024
5.0
The staff is very helpful and knowledgeable. My water heater broke under warranty and they got me a replacement part under warranty within minutes. They didn’t give me a hard time like other companies with the return/exchange part warranty. Overall a great company and I look forward to doing more business with them!
CB
Collin Berg
Mar 29, 2022
5.0
Great company to do business with!
BE
Butch Eucker
Nov 23, 2020
5.0
I went to 4 other supply houses..... they did not have what I needed. Only Ferguson had my part! And Kieth at the desk had a great sense of humor...... in and out in just a few minutes. Will look here first next time.
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
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If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply offers quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers, catering to both service calls and new construction plumbing projects.
What are the store hours for Ferguson Plumbing Supply in Loves Park, IL?
The store is open Monday through Friday from 6:30 AM to 4:00 PM and closed on weekends and major holidays.
Does Ferguson Plumbing Supply provide delivery and pickup options?
Yes, Ferguson offers in-store pickup, curbside pickup, and delivery services, although same-day delivery is not available.
How can I contact Ferguson Plumbing Supply for after-hours emergencies or full-service delivery?
For after-hours emergency calls or commercial water heater full-service delivery, please call (800) 217-9480.
What payment methods does Ferguson Plumbing Supply accept on their website?
You can pay using Visa, Mastercard, and American Express credit cards on ferguson.com.
Does Ferguson Plumbing Supply offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants on ferguson.com.
Where is Ferguson Plumbing Supply located in Loves Park, IL?
Ferguson Plumbing Supply is located at 4250 Mcfarland Rd, Loves Park, IL 61111, USA.
What nearby places can I visit before or after shopping at Ferguson Plumbing Supply?
Nearby you can visit the Ferguson Bath, Kitchen & Lighting Gallery for home design ideas, Arby's for a quick meal, or Phillips 66 Gas station for fuel and convenience items.
Are there financial services near Ferguson Plumbing Supply?
Yes, Rockford Bell Credit Union and Northwest Bank are nearby, offering financial and mortgage services that may be helpful for your business or personal needs.
If I am looking for related industrial or electrical supplies near Ferguson Plumbing Supply, where should I go?
Steiner Electric, located nearby, supplies industrial equipment, electrical supplies, and lighting fixtures, complementing Ferguson's plumbing offerings.