"Your home is a place where you and your family should be able to relax and feel completely comfortable and secure. At Tri-State Water, Power, and Air, we offer a full suite of home enhancements that help homeowners do exactly that. Not only do we install safety upgrades, such as standby generators and safe rooms to protect families during a disaster, but we also provide products designed to improve the quality of the most essential resource in our customers’ homes – their water. For example, we can install a water treatment system in your home to eliminate hard water. You’ll notice the difference almost immediately after your water softener is installed, as you’ll enjoy pure, fresh-tasting drinking water straight from the tap."
I had no problems, he did what he had to do and left.
TB
Tom Bell
Dec 10, 2025
3.0
I’ve had a problem with the Generator error “ I/O speed Sensor failure “ first guy came out reset it and ran a test. A couple of weeks later same problem, they sent out another Technician, I told him what the first Technician said, he said the test is run at a slow speed and it is a computer problem, he set it to do the transfer to test, which it did, he said it is a computer glitch, I asked how they fix it, he said his laptop was in the shop for repair and when he got it back, last Friday December 5, 2025 he would come back to check the firmware! I have not heard from anyone about getting this done. The Generator is 3 years old and still under their 10 year warranty.
I made a big mistake when they installed it, I paid the balance in full, over $12,000, it appears since I didn’t put in on a payment plan they don’t have to treat me like a customer that still owes them money! I hope someone in higher management sees this and calls me to get this fixed once and for all. When it works, it does an excellent job! Because of this problem not being solved I feel like I have a very expensive boat anchor!!!
Frequently Asked Questions About Tri-State Water Power and Air
What services does Tri-State Water Power and Air offer?
Tri-State Water Power and Air offers home enhancements including safety upgrades like standby generators and safe rooms, as well as water treatment systems such as water softeners to improve water quality.
Where is Tri-State Water Power and Air located?
The business is located at 3458 Mound Rd Unit A & B, Joliet, IL 60436, USA.
What are the operating hours of Tri-State Water Power and Air?
The company operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Tri-State Water Power and Air by phone?
You can reach Tri-State Water Power and Air at +1 844-920-0050.
When was Tri-State Water Power and Air established?
Tri-State Water Power and Air was established in 1995.
What type of products does Tri-State Water Power and Air specialize in?
They specialize in water softening equipment and energy equipment and solutions for homes.
Are there any nearby hotels where customers can stay when visiting Tri-State Water Power and Air?
Yes, nearby hotels include Hampton by Hilton, Hampton Inn Joliet - I-80, TownePlace Suites by Marriott Joliet South, Fairfield Inn & Suites by Marriott Joliet South, and Comfort Inn Joliet West I-80, which offer convenient accommodations for customers visiting the area.
What local home improvement stores are near Tri-State Water Power and Air?
Nearby home improvement stores include US Appliance Repair Home Service Joliet and Team Industrial Services, which can be useful for customers seeking related home services or supplies.
Are there any nearby restaurants for customers to visit before or after their appointments?
Yes, nearby dining options include Cracker Barrel Old Country Store, Jimmy K's, and McDonald's, providing various American and fast food options for customers.
How can nearby businesses like SERVPRO of Joliet and Legend Smelting & Recycling assist customers of Tri-State Water Power and Air?
SERVPRO of Joliet offers damage restoration services which can complement home safety upgrades, while Legend Smelting & Recycling provides recycling services that can help customers responsibly dispose of materials during home improvement projects.