Business Details
About
PlumberHVAC ContractorAir Conditioning ContractorHeating Contractor
The Nice Guys at PDM Plumbing, Heating, and Cooling Since 1885 provide quality residential & commercial plumbing, heating, and cooling services to the greater Joliet, Illinois and surrounding areas. 24/7 emergency service available.
Location
PDM Plumbing, Heating, Cooling Since 1885
467 Ruby St, Joliet, IL
60435, United States
Hours
Reviews
4.8
663 reviews
5 stars
623
4 stars
18
3 stars1
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, efficiency, and knowledge of the technicians, particularly Chris, Dan, and Pete.
Customer Service
While many reviews highlighted excellent customer service, some noted issues with office staff being rude or dismissive.
Pricing Concerns
Several customers expressed concerns about high service costs, feeling that some charges were excessive for the work performed.
Timeliness
Many reviews mentioned prompt service and quick response times, with technicians arriving as scheduled.
Overall Satisfaction
Overall, customers expressed high satisfaction with the quality of work and the reliability of PDM, often recommending the service to others.
- JPJose PerezNov 7, 20255.0Chris was very thorough in inspecting our furnace and getting it ready for the winter heating season. Explained what he was doing and why it was important to do it. I appreciated his patience and sincere effort to get the job done right.
- SDStephanie DelacuzOct 28, 20255.0I love their company.I've been using them for years.I moved to my house in two thousand seventeen, and this month makes eight years and they just moved my wash and dryer downstairs to my basement.It was amazing and they did such a good job.There's a worker named brad there and c j.They did amazing
- KTKate ThomasOct 23, 20255.0Chris is truly the best! Our boiler heat wasn't kicking on, and he expedited his trip out here to figure out the issue, and get the house nice and toasty in no time! He was efficient, kind, and problem solved the issue with ease. We look forward to seeing him again in the spring when we switch back to AC!
- LALori AOct 16, 20255.0Professional and fairly priced. Highly recommend John and PDM.
- DCDeborah COct 9, 20253.0Very nice service tech but I am not sure what we payed for.. Paid $231.00 for about 5 minutes of time and told "it could be your injector pump but it looks like its working but I have one and can replace it for $1200 right now to see if that works" or maybe your septic needs emptying... emptied septic, problem still there, pump is running but water still backing up.. not sure what the problem is. do we need a new injector or not, do we pay 1200 and maybe it fixes it?
Frequently Asked Questions About PDM Plumbing, Heating, Cooling Since 1885
Who does PDM service?
Homes, businesses, religious centers, schools, medical, hospitality, warehousing, manufacturing
What is your guarantee?
Guaranteeing your comfort and satisfaction has been our goal for 140 years. We offer 1 year repair guaranteed unlike many competitors 30 day guarantee. Our team is highly trained and are proud of their work. You won't go wrong trying PDM Since 1885!
Who does PDM Plumbing, Heating, Cooling Since 1885 service?
They service homes, businesses, religious centers, schools, medical facilities, hospitality, warehousing, and manufacturing sectors.
What is the guarantee offered by PDM Plumbing?
They guarantee your comfort and satisfaction with a 1-year repair guarantee, far exceeding the typical 30-day guarantees of many competitors.
What are the regular business hours of PDM Plumbing, Heating, Cooling Since 1885?
Their regular hours are Monday through Friday from 7:00 AM to 4:30 PM, and they are closed on Saturdays and Sundays.
Does PDM provide emergency service?
Yes, they offer emergency after-hours service to assist customers outside of regular business hours.
What payment options are accepted at PDM Plumbing, Heating, Cooling Since 1885?
They accept Cash, Check, Discover, Financing, MasterCard, and Visa.
Which cities are within the service area of PDM Plumbing, Heating, Cooling Since 1885?
They serve several cities including Joliet, Lockport, Channahon, New Lenox, Shorewood, Homer Glen, Plainfield, Romeoville, Bolingbrook, and Tinley Park in Illinois.
What services does PDM Plumbing offer?
They provide plumbing services, sewer and drain cleaning, water heater services, sump pump repair, water backflow testing, and more, along with commercial plumbing and HVAC services.
How can nearby places like Gilded Age Furniture Restoration add convenience to a visit near PDM Plumbing?
After visiting PDM Plumbing, customers can explore nearby Gilded Age Furniture Restoration for furniture assembly and restoration services, making it convenient to combine home service needs with furniture care.
How might customers make use of nearby iPlay Learning Academy when visiting PDM Plumbing?
Customers with children can consider enrolling them in nearby iPlay Learning Academy, a day care and preschool, providing care while they attend to plumbing or HVAC services.
What nearby automotive services are available close to PDM Plumbing?
Nearby automotive services include Ride AutoHaus Inc, Auto Approval Connection, Gigante Motors Auto Repair, Security Automotive, Central Mufflers & Auto, and Security Muffler Store, ideal for customers needing vehicle services during their visit.