PDM Plumbing, Heating, Cooling Since 1885

4.8
663 reviews

About

PlumberHVAC ContractorAir Conditioning ContractorHeating Contractor
The Nice Guys at PDM Plumbing, Heating, and Cooling Since 1885 provide quality residential & commercial plumbing, heating, and cooling services to the greater Joliet, Illinois and surrounding areas. 24/7 emergency service available.

Location

PDM Plumbing, Heating, Cooling Since 1885
467 Ruby St, Joliet, IL
60435, United States

Hours

Reviews

4.8
663 reviews
5 stars
623
4 stars
18
3 stars
1
2 stars
1
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, efficiency, and knowledge of the technicians, particularly Chris, Dan, and Pete.

Customer Service

While many reviews highlighted excellent customer service, some noted issues with office staff being rude or dismissive.

Pricing Concerns

Several customers expressed concerns about high service costs, feeling that some charges were excessive for the work performed.

Timeliness

Many reviews mentioned prompt service and quick response times, with technicians arriving as scheduled.

Overall Satisfaction

Overall, customers expressed high satisfaction with the quality of work and the reliability of PDM, often recommending the service to others.
  • JP
    Jose Perez
    Nov 7, 2025
    5.0
    Chris was very thorough in inspecting our furnace and getting it ready for the winter heating season. Explained what he was doing and why it was important to do it. I appreciated his patience and sincere effort to get the job done right.
  • SD
    Stephanie Delacuz
    Oct 28, 2025
    5.0
    I love their company.I've been using them for years.I moved to my house in two thousand seventeen, and this month makes eight years and they just moved my wash and dryer downstairs to my basement.It was amazing and they did such a good job.There's a worker named brad there and c j.They did amazing
  • KT
    Kate Thomas
    Oct 23, 2025
    5.0
    Chris is truly the best! Our boiler heat wasn't kicking on, and he expedited his trip out here to figure out the issue, and get the house nice and toasty in no time! He was efficient, kind, and problem solved the issue with ease. We look forward to seeing him again in the spring when we switch back to AC!
  • LA
    Lori A
    Oct 16, 2025
    5.0
    Professional and fairly priced. Highly recommend John and PDM.
  • DC
    Deborah C
    Oct 9, 2025
    3.0
    Very nice service tech but I am not sure what we payed for.. Paid $231.00 for about 5 minutes of time and told "it could be your injector pump but it looks like its working but I have one and can replace it for $1200 right now to see if that works" or maybe your septic needs emptying... emptied septic, problem still there, pump is running but water still backing up.. not sure what the problem is. do we need a new injector or not, do we pay 1200 and maybe it fixes it?

Frequently Asked Questions About PDM Plumbing, Heating, Cooling Since 1885

Who does PDM service?

Homes, businesses, religious centers, schools, medical, hospitality, warehousing, manufacturing

What is your guarantee?

Guaranteeing your comfort and satisfaction has been our goal for 140 years. We offer 1 year repair guaranteed unlike many competitors 30 day guarantee. Our team is highly trained and are proud of their work. You won't go wrong trying PDM Since 1885!