Etruscan Gutters and Roofing Inc.

Reviews

• IJ

  Isabella Jones

  2 days ago
  1.0
  Very bad experience. Felt like they only care about taking money, not providing quality service.
• ZS

  Zoe S

  2 days ago
  1.0
  Very disappointing experience. The service was extremely poor and nothing was handled professionally. Definitely not recommended.
• A

  เด็กหญิงเบญญาภา เทพทัศน์

  2 days ago
  1.0
  I had a very disappointing experience with this business. From the beginning, the service lacked professionalism and proper communication. The staff seemed uninterested in addressing customer concerns, and there was a clear gap between what was promised and what was actually delivered. Delays were frequent, and no effort was made to keep me informed. Overall, I would not recommend this place to anyone looking for reliable and quality service.
• RR

  Reto

  6 days ago
  3.0
  Summary: We hired Etruscan for a mix of new installation and repairs on our 100-year-old home. While their garage gutter installation was high-quality, the cleaning and repair side was a major disappointment. It took three visits from three different teams to address basic clogs—one team even installed leaf guards over existing debris rather than cleaning it first. The biggest issue is the lack of management and communication. PM Carlos was unreachable except via email or phone and never showed up to the job site despite my requests. I was asked for payment before the work was actually functional. I even tried to give them more business and was completely ignored. Details: We hired Etruscan to add gutters/downspout on the garage (previous owners did nothing), The house we needed cleaning repair, in particular we had a fascia/gutter that needed more work. Etruscan came three times. The first team came to work on the garage – which went well – and cleaning the gutters and adding leaf guards. 2nd time another team came, they worked on a fascia / soffit repair, which required the stucco company to come out, fix the soffit before Etruscan could continue. By now it became obvious that the 1st time they didn’t repair much, water was still clogged up and rush out on multiple places. I told Etruscan “I am ok to pay for repair and replacement, but please do a good quality job!”. At the end of the 1st visit they left obvious disconnected joints and plugged downspouts untouched. We experienced leaks immediately after they left. I sent the project manager clips of the rain water coming over the gutters and from a downspout joint. At the end of the 2nd visit those issues were left ignored. The 3rd time / 3rd team came on April 23rd (without notification at which time) . Knowing how many things were left to be done I went to the team and spoke with the foreman. They were only here to finish the fascia gutter situation! The entire discussion about the other cleaning and repairs – that should have been addressed from the beginning on – was totally ignored. Every time when a team came out, I heard that, “You have to talk to Carlos”. And I asked Carlos to be present on the jobsite. Nope, he wasn’t here. At the end of the 3rd visit of this job they finally went up to roof again and found debris clogging the downspout. But the 1st team on the first visit nicely covered it up with a leaf guard. They were supposed to clean it too. And on the 3rd attempt the gapping joint of two downspout was glued up in a way it should now work. At least for a while. If I wasn’t present and insisted nothing about cleaning and repair would have been done. Issues: Communication and presence of the project manager to be on site! We had 3 visits from 3 different teams and I only recognized 1 team member for a 2nd time. The team leader appeared only for the estimate and was unreachable except via email or by phone afterward. I explicitly asked for the project manager to be onsite, but he requested final payment after the second visit despite the job being unfinished. On the 2nd visit a team member recommended to replace the gutters around the upper roof to 6 inches. I emailed Carlos and asked for an estimate as we are interested to replace the gutters, no feedback. We have an ac line running down our over 100 years old house. It would help visually to wrap the ac line with a faux downspout liner. The staff on site mentioned to contact the team leader. I did and asked for an estimate so we can do the work while the team is on site. No Feedback. We have an old house. It has great structure and is in good shape. The previous owners did no maintenance, nothing. I am aware that material ages and needs to be replaced. We are sorely aware of that and hired Etruscan to do the maintenance, repair and replacement needed. I am open to replace gutters and downspouts, that means business. The key problem here is not the workmanship by the team members, it is the team leaders lack of management, communication and quality standards. I am not impressed.
• AR

  Art Ramos

  Apr 20, 2026
  5.0
  Etruscan Gutters did a good job of repairing our damaged gutter. Alex came to our home on time and gave us the quote on time. The repair was done on time.

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