Technicians consistently demonstrated professionalism, courtesy, and thoroughness in their service.
Customer Service
Customers appreciated the friendly and helpful nature of the staff, with many highlighting their willingness to explain issues and solutions.
Technical Expertise
Technicians were noted for their knowledge and ability to diagnose and resolve HVAC issues effectively.
Response Time
The company received praise for quick response times, especially during emergency service calls.
Pricing Concerns
Some customers expressed dissatisfaction with pricing transparency and perceived high costs for parts and services.
LO
Lorita Orlando
4 days ago
5.0
The technician went above and beyond. Very thorough and explained everything.
KH
Kim Harrison
Dec 31, 2025
5.0
Thank you so much for coming out so quickly! Really appreciate your response time.
MS
mary S
Dec 29, 2025
5.0
The technician was professional , very polite and serviced my furnace in a reasonable time.
MB
monty banerjee
Dec 24, 2025
5.0
As judged from 18 hours post fixing time, Tyler L not only fixed the problem but correct what was repeatedly complained to Ernst for last 3 visits; the fan/blower was working suboptimally. It needed the malfunctioning hardware for year & a half
Out of 2 years
KG
Kay Guse
Dec 16, 2025
5.0
Ernst Heating and Cooling has been maintaining our HVAC for a while now. They come every six months to service the system and give us a report. Today Logan was here to maintain our system. He was extremely thorough cleaning the system and checking for leaks and buildup. When he was finished he gave us a complete description of what he found and his recommendations. He was courteous and knowledgeable and he represents the company well. We are glad to have Ernst coming by to ensure we have an operational system.
Frequently Asked Questions About Ernst Heating & Cooling
What services does Ernst Heating & Cooling provide?
Ernst Heating & Cooling offers HVAC contracting, air conditioning, heating, and air quality consultation services.
What are the operating hours of Ernst Heating & Cooling?
They are open Monday to Friday from 8:00 AM to 5:00 PM, and on Saturday from 8:00 AM to 12:00 PM. They are closed on Sundays.
Where is Ernst Heating & Cooling located?
Their address is 202 West State Street, Hamel, IL 62046, United States.
How can I contact Ernst Heating & Cooling?
You can contact them by phone at +16182132527 or visit their website at http://www.ernstheating.com.
What is the history of Ernst Heating & Cooling?
Ernst Heating & Cooling has been serving the Metro-East area since 1951, providing reliable HVAC services.
How can I find Ernst Heating & Cooling on social media?
They have a Facebook page accessible at https://www.facebook.com/202557826432763.
Which nearby post offices can I visit around Ernst Heating & Cooling?
Nearby post offices include the United States Postal Service and Post Office-Hamel, both within close proximity for your mailing and shipping needs.
What local dining options are near Ernst Heating & Cooling?
Nearby restaurants and eateries include Food Pantry Hamel & Alhambra, Route 66 Creamery, and Weezys, perfect for grabbing a bite before or after your visit.
Are there any nearby community or government services near Ernst Heating & Cooling?
Yes, nearby services include the Village of Hamel office, Hamel Police Department, and Hamel Community Center for recreation and community support.
Can I find automotive repair and related services near Ernst Heating & Cooling?
Yes, Southern Illinois Fleet Service and Hamel Sales & Service, Inc. are nearby automotive repair and dealership services you can visit.