Ferguson is an industry leader in wholesale plumbing and wholesale heating and cooling supply products. Make Ferguson your trusted partner for premium plumbing products and HVAC equipment, including repair parts, tools, operation supplies and more. In addition to providing professional HVAC and plumbing contractors with equipment, parts and supplies, our knowledgeable associates can also provide on-site trainings and full-service solutions.
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson in Gurnee, IL offer?
Ferguson provides wholesale plumbing, heating and cooling repair supplies, including equipment, repair parts, tools, and operation supplies, along with on-site trainings and full-service solutions for professional HVAC and plumbing contractors.
What are the operating hours for Ferguson in Gurnee?
Ferguson is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays, Sundays, and major holidays.
How can I contact Ferguson for customer support?
You can reach Ferguson's dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during business hours Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson offer account login assistance if I forget my password?
Yes, you can click the 'Forgot Password' link on the login page and enter your registered email address to receive a password reset email.
Can I update my email address for my Ferguson account?
Yes, log in with your old email first, then go to My Settings under the My Ferguson tab and click Manage My Info to update and save your new email address.
What types of payment does Ferguson accept online?
Ferguson accepts Visa, Mastercard, and American Express credit cards for online purchases.
Is financing available for purchases at Ferguson?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
What popular web browsers is Ferguson's website optimized for?
Ferguson's website works best with Microsoft Edge, Apple Safari, Mozilla Firefox, and Google Chrome, with possible differences in appearance on other browsers.
What nearby places can I visit before or after coming to Ferguson in Gurnee?
Nearby you can visit Frontier Soups for a meal, Henry Broch pub for drinks, or Gurnee School District 56 if you have educational needs. These venues offer convenient options for refreshments or errands around your trip to Ferguson.
Are there any nearby suppliers or contractors related to plumbing and HVAC near Ferguson?
Yes, both Base Solutions YORK Services and Modern Heating & Plumbing are nearby and provide HVAC and plumbing services, which may complement your visit to Ferguson.
Where can I recycle or dispose of materials near Ferguson in Gurnee?
Suburban Scrap Metal Company, Focus Material Recycling, Midwest Computer Recycling, and GoGreen Recycling LLC are nearby facilities that offer recycling and waste disposal services.