Command Plumbing Inc.

4.9
238 reviews

About

PlumberWater Heater ServiceLeak Detection ServiceSewer & Drain CleaningEmergency Plumbers
With over 20 years experience in the plumbing industry and 30+ years of customer service experience, we are here to take care of all your plumbing needs. We are a small family business and pride ourselves to treat our customers with courtesy, respect and like a member of our large extended family.Our plumbers have completed 5 years of comprehensive, technical schooling with hands on training. They are Licensed, Bonded, Insured and are required to continue their education throughout their career. We have been screened and approved by Home Advisor. You can have peace of mind knowing that you are in good hands.

Location

Command Plumbing Inc.
1 N O'Plaine Rd, Gurnee, IL
60031, United States

Reviews

4.9
238 reviews
5 stars
235
4 stars
0
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0
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3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by the staff, particularly Joe.

Timeliness

Many reviews highlighted the prompt response times and timely completion of jobs, often accommodating urgent requests.

Fair Pricing

Numerous customers noted the fair and reasonable pricing for services, often comparing it favorably to other companies.

Quality of Work

The quality of work was frequently commended, with many customers expressing satisfaction with the thoroughness and effectiveness of repairs and installations.

Trustworthiness

Customers appreciated the honesty and transparency in communication regarding services and pricing, fostering a sense of trust in the company.
  • TS
    Tiffany Sternala
    Nov 17, 2025
    5.0
    After asking for plumbing recommendations on Nextdoor, a neighbor recommended Command Plumbing. I reached out to them on a Sunday and spoke with Joe. After telling Joe what I was told to ask for, he asked me to tell him what was actually happening. I told him what was going on and he said it sounds like your drain needs to be cleaned. He then let me know that if they were to come out that day, it was going to be more expensive and asked if I could wait a day…I said yes. Set up a time and Joe came the next day. When he came into the house I showed him the issue area, and he then looked at other pipes in the basement to determine where he needed to start. Just under an hour Joe said he was done and let me know what he found. Really appreciated Joe’s transparency, not leaving a mess, and personality. 5/5 would reach out to them for future plumbing needs. Thanks, Joe!
  • JL
    Jennifer Lach
    Nov 16, 2025
    5.0
    Highly recommend Command Plumbing. Joe replaced a hot water heater and hose bib in just a few hours. The craftsmanship was excellent and you could see the attention to detail. He was also very courteous and made sure everything was neat and tidy. He took the extra step to clean up the surrounding area so it was much cleaner than when he arrived! It has been a few months now, and everything is working great, no issues. Would have them back in an instant for any further plumbing needs.
  • FS
    Faye S
    Nov 14, 2025
    5.0
    These guys are great! Replaced our water heater and wow what a difference it makes! Love supporting this small business who does great work everytime!
  • NP
    Nina Piacenza
    Nov 5, 2025
    5.0
    Joe was prompt, professional, knowledgeable and friendly. We would definitely use command plumbing Inc. in the future for our repairs.
  • AL
    Andrew Levin
    Oct 29, 2025
    5.0
    Joe was attentive, helpful, upfront and knowledgeable. His attention to detail was incredible. Thank you, Joe!

Frequently Asked Questions About Command Plumbing Inc.

Where is Command Plumbing Inc. located?

Command Plumbing Inc. is located at 1 N O'Plaine Rd, Unit 8197, Gurnee, IL 60031, USA.

What brands does Command Plumbing Inc. use for plumbing products?

They use brands including Delta, Moen, Kohler, and TOTO.