Business Details
About
Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration Service
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more.
24/7 Emergency Response, No Matter What
In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible.
Personalized Service Meets National Resources
Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes.
Our Human-Powered Difference
Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need.
Together, we will help you Restore, Rebuild and Rise.
Location
Hours
Reviews
3.5
27 reviews
5 stars
15
4 stars
2
3 stars0
2 stars
1
1 star
9
- RWRick WestlakeAug 31, 20255.0The men at First Onsite and the subcontractors beneath them did a nice job in restoring our water damaged walls, ceiling, and floor. All of the work was completed as planned and their craftsmanship was good. They even matched the color, look, and feel of the natural dark wood trim in our living room which was probably 80 if not 100 years old. Thank you, First Onsite!
- RMrandall millerAug 29, 20231.0This company will steal you blind. They charged me $ 8,80.46 for building a temporary wall in my garage that was damaged by a storm. State Farm sent them to us and said they would take care of everything. Almost 2 months go by and we hear nothing from FirstOnsite. StateFarm rejected there high bid . State Farm then sent there own adjuster and told us they will not use FirstOnsite for our repair. so FirstOnsite sends me a bill for $ 8,080.46 State Farm payed me $ 5,000 to pay First Onsite. But they are greedy and want all of the money. Then FirstOnsite instead of talking to us and trying to work something out ,they put a lien on my house. I never sighed any contract with this corrupt company. They have tried to trick me in to paying the full amount. State Farm is not much better they have given me the run around. AVOID THIS CORRUPT COMPANY AT ALL COST.
- MBMary BellomoJun 5, 20171.0Our insurance company (USAA - my husband and I are both Veterans) called them to respond to our report of a leaky roof. They came out and their employee laid a tarp on the roof as a 'stop gap' until further work could be done, to prevent further leaks. The quote the company came back with for the entire job was so outrageous - nearly 10K more than the other quotes we had received from reputable companies. We declined, but cashed out with our insurance company so we could hire someone else. It was then that we discovered these crooks charged nearly $800 for laying a tarp. That was all they did. Lay. A. Tarp. To add insult to injury, when our competent roofer was doing the job, he noted that the nails used by Perfection Cleaning & Restoration were too long, and not the appropriate nail for this type of job (according to the roofer we hired). As such, ADDITIONAL LEAKS sprang up in our ceiling BECAUSE OF WHAT PERFECTION CLEANING & RESTORATION HAD DONE. We took pictures of the nails, and how deep they went, and our insurance company (USAA) was appalled at the shoddy work. We took pictures of all of it, and sent it to USAA, and I hope USAA recoups their loss, because this company caused an additional $6000 of damage to our roof that WASN'T THERE BEFORE, and then had the audacity to charge 800 dollars for it. This company price gouges and I would warn anyone against hiring them for anything. Plus, their staff is unpleasant and appeared smug and indignant about the damage they had caused.
Frequently Asked Questions About FIRST ONSITE Property Restoration
What services does FIRST ONSITE Property Restoration offer?
FIRST ONSITE provides disaster restoration and property reconstruction services, including disaster mitigation, storm restoration, water damage restoration, fire and smoke restoration, and mold damage restoration.
Where is FIRST ONSITE Property Restoration located?
It is located at 1745 S Ihm Blvd, Freeport, IL 61032, United States.
What are the business hours of FIRST ONSITE Property Restoration?
They operate 24 hours a day, 7 days a week, year-round, with emergency response available 24/7, although their administration office is closed in the evenings and on weekends.
Does FIRST ONSITE Property Restoration provide emergency services?
Yes, they offer 24/7 emergency response services every day of the year to rapidly respond to disaster situations.
What industries does FIRST ONSITE serve?
They serve essential industries including healthcare, education, retail, residential properties, and more.
How can I contact FIRST ONSITE Property Restoration?
You can reach them by phone at +1 815-232-0908 or visit their website at https://firstonsite.com/locations/view/us/il/freeport/1745-s-ihm-blvd.
Is FIRST ONSITE active on social media?
Yes, they have a LinkedIn page, a Facebook page, an Instagram handle (@first.onsite), and a Twitter handle (@firstonsite).
Are there any car service businesses near FIRST ONSITE in Freeport?
Yes, Perfection Cleaning & Restoration, an automotive services and repair business, is located nearby, which could be convenient for customers needing vehicle cleaning or restoration.
Where can I dine near FIRST ONSITE Property Restoration?
Nearby dining options include the Imperial Palace Chinese Restaurant and La Patrona Mexican Cantina & Grill, providing Asian and Mexican cuisine respectively, great spots to visit before or after your appointment.
What other services or stores are located near FIRST ONSITE Property Restoration?
Nearby businesses include Jewell Insurance and Financial Services for insurance needs, Ames Auto Marine Services for automotive and boat service, Floor To Ceiling Freeport for home furnishings, and Tormohlen’s Good People Automotive for used cars and auto repair.