All Suburban Emergency Plumbing & Power Rodding

Reviews

• JS

  Jorie Smith

  Sep 21, 2023
  5.0
  I had work done the day before I called All Suburban, by another company, and that first company tried to scare me into getting unnecessary work done. Even showed us a recording of "our" sewer line, stopped it in some places and said "see how bad these sections are?" I knew we couldn't afford the $1,700 they quoted us for hydro-jetting. So based on a recommendation from my father, I called All Suburban to see if they would come out with their large 6 inch circumference to rid my main sewer line of some roots. At first, I was told they didn't travel as far south as I lived. But the receptionist said she would double check and call me back. Within 5 minutes she called back and said that if George didn't get slammed, he would be out in the afternoon. I was amazed and thrilled. By 1pm, I received another phone call telling me that George and Sam were almost to my house. As soon as I shook George's hand, I knew we were going to be okay. I explained what happened and what had been done. He laughed and said they'll take a look. George and Sam were at my house about 2 hours making sure that there was nothing left in my sewer line. They pulled multiple bundles of roots from the line. Though it was no where near as dire as the other company said it was. They even found our original clean out in the basement the other company didn't even bother to look for. I knew it was there, just didn't know what it was. George made me aware of other things I had no idea about based on the work the other company did. He was also nice enough to check my water heater that the other company installed to make sure we were connected properly. Thankfully we were. I know it is a long drive for them to where I live, but I am so appreciative of these two men for making time for us. I will definitely continue to use them!
• BJ

  Bridget Jordan

  Jul 30, 2023
  5.0
  Our basement floor drain was flooding, we couldn't use the washing machine without more flooding. We called on a Saturday night, Kyle came on Sunday morning and quickly identified and resolved the issue. He was friendly and professional. Would recommend this company to friends and family.
• LM

  Lynn Mallen

  Apr 21, 2023
  5.0
  George came out with back up, and believe me, they gave it their all. They were here for hours and placed a call for another company to come in as it will probably involve digging. George did not charge me the original cost of the job. Plus, he helped me tighten up a toilet tank. He is now my official plumber, and I highly recommend him!! Trustworthy and reasonably priced.
• JM

  John Mondala

  Oct 28, 2020
  1.0
  The website is listed as 24 hour emergency service. THATS A LIE. I have a backup in my basement and called All Suburban. The woman that answered the phone did not identify herself and was extremely rude. Stated they had no crews and hung up on me. GREAT CUSTOMER SERVICE...except not really!
• DP

  Dennis Puralewski

  Nov 8, 2016
  5.0
  I called All Suburban when my basement drain started backing up. They were at my house within the hour and had my drain cleaned out in no time. I appreciate the fast, friendly service and they will be the 1st call I make if I have issues in the future.

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