Roto-Rooter Plumbing, Drain, & Water Cleanup

4.7
207 reviews
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Business Details

813 N 3rd Street, Effingham, IL
61938, United States
(217) 866-1878
https://www.rotorooter.com
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About

PlumberEmergency PlumbersSewer & Drain CleaningSewer Cleaning CompanyWater Heater SalesWater Heater ServiceWater Damage RestorationLeak Detection ServiceDrainage Service
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.

Location

Roto-Rooter Plumbing, Drain, & Water Cleanup
813 N 3rd Street, Effingham, IL
61938, United States

Hours

Reviews

4.7
207 reviews
5 stars
186
4 stars
6
3 stars
2
2 stars
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1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently described as friendly, professional, and helpful, providing excellent customer service.

Timeliness

Many reviews highlight the prompt response times and quick service provided by the technicians.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, noting that estimates were significantly higher than expected.

Quality of Work

Most customers reported satisfaction with the quality of work performed, although there were some complaints about unresolved issues.

Communication

Technicians generally communicated well, explaining issues and options clearly, though there were instances of poor follow-up.
  • BD
    Bryan Dorris
    Dec 14, 2025
    5.0
    Super friendly service tech. Help us out on a cold sunday
  • EE
    edgarirene1
    Dec 7, 2025
    5.0
    Hi this is Irene!!! Just want to say that my technician, Chance O'Blennis, from Roto-Rooter was amazing he understood all my concerns and he was very helpful and understanding, he has an amazing personality and was very professional and patient. Thank you so much Chance O'Blennis, from Roto-Rooter.
  • RF
    Robert Ferguson
    Dec 4, 2025
    5.0
    Great customer service and the technician was fantastic! Performed the work quickly and explained why it happened and how they were fixing the issue.
  • JJ
    Jordan
    Dec 3, 2025
    5.0
    Wonderful guys
  • BE
    Brandon Ethridge
    Nov 24, 2025
    5.0
    Riley and Barry came out to fix a clog first day and thought we had it but had to come back next day to try again . They can as early as they could and worked the clog out again. Excellent customer service and went above and beyond on a stressful situation.
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Frequently Asked Questions About Roto-Rooter Plumbing, Drain, & Water Cleanup

What services does Roto-Rooter Plumbing, Drain, & Water Cleanup offer?

Roto-Rooter provides full-service plumbing, drain cleaning, water cleanup, and emergency same-day services including everything from clogged toilets to full sewer replacements.

Is Roto-Rooter available for emergency plumbing services?

Yes, Roto-Rooter specializes in emergency same-day plumbing, drain cleaning, and water cleanup services.