Perfect Temperature Control

Reviews

• TT

  Thomas Tax

  4 days ago
  5.0
  Repair & servicing of Generac
• BR

  Bonnie Reidel

  Apr 1, 2026
  1.0
  We called Perfect Temperature Control to do maintenance on a Navien tankless hot water heater. It worked but the water wasn’t as hot as it needed to be, and we figured cleaning and maintenance would help. When the technician arrived, he didn’t seem to know a thing about tankless hot water heaters. He spent most of his time on the phone with the manufacturer. At one point I even overheard him say “So I should unplug it and plug it back in? No, I haven’t tried that yet.” Really?! That’s your experienced technician?! He ended up not doing a single thing to the heater. He basically said the unit was too old and needed to be replaced. He charged us $265 to literally DO NOTHING to the unit! After he left we looked at the owner’s manual (that had been sitting on top of the unit the whole time) and looked up a YouTube video about the water heater, and over the weekend we ended up doing all the maintenance ourselves that we thought we had hired this company to do. Now the unit works great and the water is plenty hot, no thanks to them. After reading reviews, there was another customer that had a very similar experience with a technician not knowing anything and spending a bunch of time on the phone with the manufacturer, only to charge a bunch of money and not solve the problem. So this is not a new thing for this company! If you need maintenance or repair to a tankless hot water heater, I would strongly suggest calling someone else.
• PW

  Paul Wherry

  Mar 4, 2026
  5.0
  I have been a customer of Perfect Temperature Control for many years. The owner Ziggy is very knowledgeable, honest and fair. I receive good value for money. The quality of work is high. I recently had a new furnace installed and Paul did a great job. Mike M does our annual service and he is excellent. He is smart, thorough and very patient with my many questions. I highly recommend doing business with Perfect Temperature Control.
• KM

  Katy McGuinnis

  Dec 23, 2025
  5.0
  The techs were wonderful. They took their time to work through some challenges to make sure I was all set. Thank you!!
• KB

  Kasia Byrne

  Dec 14, 2025
  1.0
  We had them come out to troubleshoot a tankless water heater, Navien. The water coming out would start hot and then after 1-2min turn to luke warm. The tech they sent was learning on the job and spent most of the time on the phone with the Navien tech support. We paid $225 for the troubleshooting and then the tech quoted us $450 to come back and replace a check valve and a water sensor. The total would have been $675! After a quick google search it turns out the check valve is $8 and the flow sensor is $33. It should not take more than 30min to replace both - there are videos on line on how to do it. So the $450 quote to replace those two parts is way excessive. We canceled the repair, ordered the parts and will do it ourselves. The tech did not even offer to bypass the recirculation tank while we wait for the parts so we can have hot water in the meantime. We also did it ourselves. I feel like we overpaid but at least we are saving the $450. Would have expected a lot more from the experts.

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