Perfect Temperature Control

Reviews

• AB

  Alex Behney

  Feb 12, 2026
  1.0
  We had Perfect Temperature replace our HVAC unit. During the installation, the installer was supposed to wait to install the ducting until another contractor came in to reinstall the fire sprinkler which needed to be removed to accomodate the unit. Instead of waiting and communicating with the GC, the installer just went ahead and installed the ducting as in the photo below. Then, after making this mistake, Perfect Temperature attempted to bill us for the additional labor required to undo their negligence. These people operate with an unbelievable lack of professionalism, and their “100% customer satisfaction guarantee” means absolutely nothing beyond being a tagline to paint on the van. This installation was completed cut and dry incorrectly, and this company has no interest in fixing their mistakes. Instead they act in a way that would make you think they do things incorrectly intentionally in order to bill customers for more labor. Do not consider this business, other local competitors such as AMS are capable of installing and servicing the same types of units and are far more professional and legitimate businesses. Update following below response from the business - again as stated before, everyone including the contractor was aware of your plan. Your failure to communicate with the contractor, and installation of the duct work without seeing the relocation of the sprinkler is admission of exactly what I am describing above. I have no interest in working with you, you are dishonest, rude and negligent.
• VB

  Vlad B

  Jan 17, 2026
  1.0
  The driver of this van created a very serious dangerous situation on the road. He suddenly cut in from the left lane, forcing another car to brake hard, and pushed two cars into the guardrail. After that, he continued driving dangerously and behaved in an aggressive and inadequate manner. This seriously damages the reputation of your company. I also do not recommend engaging with your company if you hire such inadequate employees.
• KM

  Katy McGuinnis

  Dec 23, 2025
  5.0
  The techs were wonderful. They took their time to work through some challenges to make sure I was all set. Thank you!!
• KB

  Kasia Byrne

  Dec 14, 2025
  1.0
  We had them come out to troubleshoot a tankless water heater, Navien. The water coming out would start hot and then after 1-2min turn to luke warm. The tech they sent was learning on the job and spent most of the time on the phone with the Navien tech support. We paid $225 for the troubleshooting and then the tech quoted us $450 to come back and replace a check valve and a water sensor. The total would have been $675! After a quick google search it turns out the check valve is $8 and the flow sensor is $33. It should not take more than 30min to replace both - there are videos on line on how to do it. So the $450 quote to replace those two parts is way excessive. We canceled the repair, ordered the parts and will do it ourselves. The tech did not even offer to bypass the recirculation tank while we wait for the parts so we can have hot water in the meantime. We also did it ourselves. I feel like we overpaid but at least we are saving the $450. Would have expected a lot more from the experts.
• SS

  Sara

  Dec 11, 2025
  5.0
  We had a wonderful experience with Sam from Perfect Temperature Control! After our previous heating company abruptly told us we were no longer in their service area when we called to schedule our yearly inspection, and also failed to return and or refund us for a faulty replacement part they installed (which Sam told us never needed to be replaced in the first place), we were desperate to find a decent reliable company. After reading reviews, we decided on PTC and couldn’t be happier. We were sick of all the untrustworthy upselling from years past, so I implored Sam to please just be straight with us when we met. He assured me that PTC doesn’t work on commission and doesn’t work that way in general, and he was right! I assumed we needed a new humidifier pad, so asked him to replace for us, but after taking a look, he told us it was in good shape and wasn’t necessary! What company ever discourages you from spending money with them??? An honest one and we are so thankful! Sam completed a very thorough inspection and maintenance appt, and took time to explain what he observed and advised in detail. Sam also went above and beyond to secure some piping on our water heater, as well as safeguard the entire area. He also shared some indications he observed about our nearby dryer duct work! Sam was friendly, honest, efficient and lovely to my elderly mother too. It was such a refreshing experience after years of techs misinforming us about costly unnecessary parts that we felt pressured to pay for to ensure that our home was safe. With PTC, we only paid for the very reasonable inspection fee, and Sam even refused a tip multiple times as well! Highly recommend Sam and PTC…and Kelly and Brian on the phones at their office were very friendly and helpful too! Great experience and we appreciate it. Thanks, Sam!!

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