Business Details
About
Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
Location
Hours
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and services does Ferguson Waterworks offer?
Ferguson Waterworks delivers quality products and innovative solutions across water, sanitary sewer, and stormwater management industries. It serves public and private water sewer authorities, utility contractors, public works/line contractors, and heavy highway contractors.
What are the business hours for Ferguson Waterworks in DeKalb, IL?
Ferguson Waterworks is open Monday through Friday from 7:00 AM to 5:00 PM and closed on weekends. It closes early on December 24 and December 31 and is closed on holidays such as November 27, December 25, and January 1.
How can I contact Ferguson Waterworks for customer support?
You can contact Ferguson Waterworks customer support by phone at 888-222-1785 or via email at customer.support@ferguson.com. Support hours are Monday through Friday, 8 a.m. to 8 p.m. EST.
How do I reset my password on ferguson.com?
Click the Forgot Password link in the Login dropdown, enter your registered email address, and follow the instructions sent to your email to reset your password.
Can I pay using a credit card on ferguson.com?
Yes, Ferguson.com accepts Visa, Mastercard, and American Express for purchases.
Does Ferguson.com offer financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants. More information is available on their website.
What is the address and contact phone number for Ferguson Waterworks in DeKalb?
The address is 1720 State Street, DeKalb, IL 60115. The main phone number is +1 815-756-2800.
Are there any nearby parks where I can relax after visiting Ferguson Waterworks?
Yes, Rotary Park and DeKalb Rotary Park are nearby places where you can relax and enjoy outdoor activities after your visit.
What nearby transportation options exist to help customers reach Ferguson Waterworks?
Huskie Line provides transportation and rental services nearby, which can assist customers in getting to Ferguson Waterworks conveniently.
Are there any complementary businesses near Ferguson Waterworks that specialized contractors might find useful?
Yes, nearby businesses such as C & H Plumbing, Inc. (plumbing and water heater services), Mascal Electric (electrician services), and DeKalb Mechanical, Inc. (HVAC services) can complement the services of contractors visiting Ferguson Waterworks.