Legacy Home Services

4.9
530 reviews

About

Heating ContractorHVAC ContractorAir Quality ConsultantAir Conditioning Contractor
At Legacy Home Services, our professional staff provides expert heating & cooling solutions with a Hometown Feel. As a local Family owned business, we take Pride in treating our customers as good neighbors would treat one another. Our 1st Priority is your Whole-Home Safety & Comfort. We're available 24/7 for HVAC Emergency services. Sincerely, Legacy Home Services

Details

  • Onsite servicesAvailable

Location

Legacy Home Services
7316 Teckler Blvd, Crystal Lake, IL
60014, United States

Hours

Reviews

4.9
514 reviews
5 stars
502
4 stars
2
3 stars
1
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3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Thoroughness

Many reviews highlight the thorough inspections and detailed explanations provided by technicians during service calls.

Timeliness

Customers appreciate the prompt response times and punctuality of technicians arriving for appointments.

Technical Expertise

Technicians demonstrate strong knowledge of HVAC systems, effectively diagnosing issues and providing solutions.

Communication

Technicians are noted for their clear communication, explaining processes and findings in an understandable manner.
  • IS
    Iryna Sadova
    1 day ago
    5.0
    The Best and Most Affordable Company I’ve Ever Used! I had a feral kitten stuck in my vent, and after calling multiple companies that either refused to help or never called back, Legacy Home Services truly saved the day. Not only did they say they could help, but they arrived extremely fast. The technician (I believe his name was Diego) was amazing — super patient, polite, and very professional. I was so stressed that I didn’t even double check his name, but he really went above and beyond. He located the kitten, made sure she wasn’t stuck or injured, and explained exactly where she was and what I should do next. After he left, the kitten finally came out on her own (she had been inside for over 24 hours!). I’m incredibly grateful for their help. Highly recommend Legacy Home Services — affordable, responsive, and truly caring!
  • CC
    Cheryl
    2 days ago
    5.0
    Joe the technician was professional and knowledgeable. He was here to do a furnace maintenance check and determined it was time for a new furnace, ours was 22 yrs old. Our ac was the same age so we purchased a bundle package with furnace and ac. Everything was explained in detail with all options provided. Although expensive we believe it was a fair price for replacement of both.
  • DJ
    Diana Johnson
    3 days ago
    5.0
    Zach Olson serviced our furnace today and was most professional and courteous. He addressed our concerns and explained everything in a manner we could understand.
  • JW
    JoAnn Wynn
    Nov 6, 2025
    5.0
    The guy Zach Olson was awesome. Very professional and polite. He let us know everything he was doing and why. Showed us parts he knew were going to cause problems sooner or later and explained everything. No sale pitches, just the facts. Would be happy to have him service our system again next year. Would highly recommend him as well.
  • PK
    Paul Kanzer
    Oct 29, 2025
    5.0
    Legacy Home services is lucky to have this 8 year veteran technician, Zach Olson, on their staff. My wife Ann and I were very pleased with his friendly and professional approach to our fall furnace checkup. Zach did an initial evaluation and then explained his findings. When he recommended replacing the igniter and cleaning the blades on the blower motor fan there was no pressure to do the extra cost work, but we had it done in an effort to keep our 14 year old furnace running smoothly this winter and hopefully for many more years. A big thank you to Zach and to Legacy for their excellent services. Paul

Frequently Asked Questions About Legacy Home Services

What services does Legacy Home Services provide?

Legacy Home Services offers expert heating and cooling solutions including HVAC services, air quality consultation, and air conditioning contracting with a focus on whole-home safety and comfort.

Is Legacy Home Services a family-owned business?

Yes, Legacy Home Services is a local family-owned business that prides itself on treating customers like good neighbors.