Business Details
About
Plumbing Supply StoreBathroom Supply StoreHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
16 reviews
5 stars
11
4 stars
2
3 stars0
2 stars
1
1 star
2
- NONadine OleksyJun 17, 20235.0Easy to get to location, excellent customer service, polite & efficient staff (including Manager). Great find.
- JJJames JacksonOct 3, 20221.0Walked in said hello to the counter man, no response. Walked around store for 10 minutes while he continues an obviously personal phone call. I was the only customer in the store at the time and I really needed the parts I was looking for.I left though due to being completely ignored.I will not return or recommend although it seemed like a decent shop despite the overt negligence of the employee..
- BNBrian NottoliAug 14, 20205.0I stopped by to look for a Moen kitchen faucet part after trying with no success directly through the manufacturer but they didn’t have the part on hand since it’s a older faucet and unfortunately due to the Chyna virus ordering and shipping times are drastically longer than normal but the gentleman behind the counter knew exactly what I needed and made a photocopy of the parts diagram and luckily I was able to order on Amazon and get the part the next day. They didn’t get a sale(no fault of their own) but they definitely made a client. Thanks gents!
- M3Mel 33Aug 29, 20185.0Great sales team at the counter, very Knowledgeable and helpful.
- BHBrent HollenbergAug 17, 20185.0I went in to get a certain pipe I couldn’t find anywhere else and I met brad. He greeted me, was excited to be working, was helpful and got me what I needed from another location the next day. Brad called me promptly and informed me my order was in. I have never been in this store before this experience but if you want informed people to work with go here. Thanks again Brad for your help!
Frequently Asked Questions About Ferguson
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What are the store hours for Ferguson in Crystal Lake, IL?
Ferguson is open Monday through Friday from 7:00 a.m. to 4:00 p.m. and closed on weekends and major holidays.
Where is Ferguson located in Crystal Lake?
Ferguson is located at 7109 Pingree Rd, Crystal Lake, IL 60014, USA.
How can I contact Ferguson's customer support?
You can reach Ferguson's customer support at 888-222-1785 or email customer.support@ferguson.com Monday through Friday from 8 a.m. to 8 p.m. EST.
What payment methods does Ferguson accept on their website?
Ferguson accepts Visa, Mastercard, and American Express for purchases on ferguson.com.
Does Ferguson offer financing options?
Yes, Ferguson offers commercial financing through GreatAmerica Financial for qualified applicants.
What services does Ferguson provide?
Ferguson is a trusted plumbing supplier providing plumbing supplies, tools, repair parts, bathroom fixtures, on-site trainings, and full-service solutions.
Can I pick up my order at the store or get delivery from Ferguson?
Yes, Ferguson offers in-store pickup, curbside pickup, and delivery services. However, same-day delivery is not available.
What should I do for after-hours emergency plumbing or water heater needs?
For after-hours emergency, will call, and commercial water heater full service delivery, please call (800) 217-9480.
Are there any real estate agents near Ferguson in Crystal Lake?
Yes, nearby real estate agents include Kay Wirth, Re/Max, Sergio Cardoso, Marj Carpenter RE/MAX Suburban, Debra Kukulski, and others, which can be convenient if you're looking for property in the area while visiting Ferguson.
What dining options are near Ferguson in Crystal Lake for a meal before or after my visit?
Nearby restaurants include Around the Clock Restaurant and Jameson's Charhouse, offering American cuisine that you might enjoy before or after visiting Ferguson.
Are there any banks or financial institutions near Ferguson to assist with financing needs?
Yes, Crystal Lake Bank & Trust is near Ferguson and can assist with banking or financial services.