Transform your Chicagoland home with quality replacement windows and doors from Window World of Joliet. Our energy-efficient, American-made products—from double hung windows to elegant exterior, entry, and patio doors—add beauty and boost comfort while lowering energy bills. Proudly serving Joliet, IL and nearby communities like Bolingbrook, Chicago, and Naperville, we make home improvement simple with a free in-home estimate and an industry-leading lifetime limited warranty. Get in touch today to see how we can help update your home!
Most customers praised the professionalism and efficiency of the installation teams, noting that they left homes clean and tidy after completing their work.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about slow responses and lack of follow-up from customer service.
Product Satisfaction
Customers expressed high satisfaction with the quality of windows and doors, often noting improvements in home comfort and aesthetics.
Pricing
Many customers found Window World's pricing to be competitive and reasonable compared to other companies, although some felt the costs were higher than expected.
Sales Experience
The sales process was generally described as straightforward and non-pushy, with several customers appreciating the transparency in pricing.
MZ
MARY ZAJAC
2 days ago
5.0
we were very happy with the service we received on replaceing our windows, the men were very good at what they do and before we knew it they were done and everything was back in place. THANKS
MD
Michael Donnary
6 days ago
5.0
We’re repeat customers of Window World of Joliet. For our exterior remodel, we went to them for new doors and were glad they could take on the full scope.
They handled the siding, window recasing, painting, drainage fix, garage door work, and new gutters. Their guidance throughout the project was helpful, and having one company manage everything made it much easier.
Quality and cost were very good. We’d recommend Window World of Joliet.
CB
Cherie Basarich
Nov 10, 2025
5.0
Window World is great to deal with! From our sales person Zach to the guys who did the work! They are very professional and could not even tell they were here with how good they cleaned up.. very happy with them and the windows and patio door..definitely would recommend them to our friends and family!
RM
Rachel McHugh
Oct 24, 2025
5.0
I'm very happy with the service we received from Window World so far. Our patio door has been leaking badly during severe storms and I wanted to get it replaced before the real rainy weather started this fall/winter. We searched for doors at Home Depot and Menards but pricing was misleading, no one offered to help us while there, and I didn't think we had time to find an installer to get it done as quickly as I needed...especially one that would warranty everything. The price was slightly higher than I expected but it was worth it for the ease & convenience of the whole process.
The salesman came here last Thursday, he was very personable and not pushy at all. My new door was just installed this morning! Amazing turnaround time, just as the salesman promised. My house already feels more airtight/secure. The installer was also very nice, efficient, tidy throughout the installation process, and left my house spotless. Thank you! Highly recommend!
MK
Mike Konow
Oct 24, 2025
3.0
The gentlemen who came to install the windows were good. But they were also to clean the windows inside and out and did a terrible job. I'll have to hire a professional to clean them
Customer service people need a lot to work on. After buying the windows I emailed the salesperson because I had a few questions. Never answered. I asked one of the girls in the office if taking the shades down and putting them back was in the contract she said yes but it wasn't.
I left a message for Paul to call me. I had some issues to discuss. He didn't call back that day or the next day because he has 24 to 48 hours to call back. So if there was a real issue do deal with you're at the mercy of when they would call back. The one issue i did have Paul told me what he needed. I did what he said but never acknowledged he received it or not. I figured out what the problem was told him we're good. No response again . Customer service really needs to be worked on.
Frequently Asked Questions About Window World of Joliet
What products and services does Window World of Joliet offer?
Window World of Joliet offers replacement windows, doors, and vinyl siding, including installation services for entry and patio doors, windows, and siding.
Where is Window World of Joliet located?
Window World of Joliet is located at 2363 Copper Ct, Crest Hill, IL 60403, USA.
What are the business hours of Window World of Joliet?
Window World of Joliet is open Monday through Friday from 8:30 AM to 4:30 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays and on holidays like November 27 and 28, 2025.
Does Window World of Joliet provide in-home estimates and warranties?
Yes, they offer free in-home estimates and provide an industry-leading lifetime limited warranty on their products and services.
Can I contact Window World of Joliet via email or phone?
Yes, you can email them at joliet@windowworld.com or call their local phone number at +1 815-729-3100.
What payment options are accepted at Window World of Joliet?
They accept American Express, cash, check, Discover, financing, Mastercard, and Visa.
Is Window World of Joliet wheelchair accessible?
Yes, the business has wheelchair accessible entrances and parking, and offers onsite services.
Are appointments required to visit Window World of Joliet?
No, appointments are not required to visit Window World of Joliet.
What nearby places can I visit around Window World of Joliet?
Near Window World of Joliet, you can visit places like The Fields on Caton Farm nursery and garden center, or Lou Malnati's Pizzeria for dining. Additionally, the Crest Hill Cat and Dog Clinic is nearby if you need pet services.
How can nearby places like Tech Credit Union help customers of Window World of Joliet?
Customers can visit Tech Credit Union nearby for financial services such as payment arrangements or financing options related to home improvement projects with Window World of Joliet.
What recreational or educational nearby places can customers explore near Window World of Joliet?
Customers can enjoy recreational activities at GymTyme Illinois gymnastics center or visit Richland Elementary and Junior High Schools nearby for educational purposes.