Customers consistently praised the high quality of the cabinets, noting their durability and craftsmanship.
Customer Service
Many reviews highlighted excellent customer service, with specific mentions of responsive and knowledgeable staff.
Design Expertise
The design team received positive feedback for their creativity and ability to listen to customer needs, resulting in well-executed projects.
Delivery and Timeliness
Customers appreciated the timely delivery of products and adherence to schedules, even during busy periods.
Repeat Business
Numerous customers mentioned returning for multiple projects, indicating strong satisfaction and trust in the company's services.
CH
Carly Harris
Nov 13, 2025
5.0
My kitchen renovation is nearly complete, and I want to recognize Danny from Builders Cabinet’s shipping department for his outstanding service. From the very first call updating me on the cabinet completion timeline and anticipated delivery date to his outreach today letting me know my final corrected pieces are in, Danny has consistently stood out for his proactive and detailed communication, kindness, and professionalism.
He went above and beyond to coordinate updates, pickups, and deliveries to minimize delays in project completion. His empathy, joyful attitude, and genuine care for the customer experience have been a highlight of my experience with Builders Cabinet. The delivery team was also fantastic—courteous, careful, and efficient in handling everything with great respect for my home. Thank you, Danny, and the entire delivery crew, for your exceptional service and positive energy throughout this project! I look forward to the final results!
EF
Erica Fuentes
Nov 8, 2025
1.0
Made an appointment in advance for a consultation with Fred, and left within 15 minutes. We came to Builders Cabinets to explore custom cabinet options for an upcoming kitchen renovation. Fred was incredibly rude - constantly interrupting myself and my spouse, mentioning their high price points (almost as a deterrent to make us leave?), and more. We are not ones to read too much into bad interactions, but it was painfully obvious that Fred thought we were a waste of his time "as the company's top designer." When asked what the goal of these consultations were, Fred was unable to answer. I feel that civility and mutual respect, especially with a first interaction, is a minimum, especially when meeting a potential client. I think we were not welcomed here from the moment we stepped foot inside, and do not recommend for others that are looking for custom cabinetry.
EP
Evian Properties
Oct 28, 2025
1.0
DO NOT buy there white shaker cabinets. As a designer, I believe it is important to live we products you recommend to your clients. I purchased Builder's white shaker cabinets in 2014. They started yellowing after five years. Builder's is aware that their material yellows, but we were not made aware of this fact at purchase. The kicker is that unlike other manufacturers, they do not warranty the products. Their only recourse is to repurchase new fronts and pay to have someone reinstall them.
RW
Russell Whitney
Oct 21, 2025
5.0
Start to finish, a fantastic experience. This is the second project we’ve done with Builders Cabinet, and we couldn’t be happier. Fred is great to work with. He has an eye for style and creative solutions for our odd layout. He was also able to provide a handful of referrals for other vendors to help complete the project. We did a DIY install, and having Eric as a resource was invaluable. He graciously shared his knowledge on how to install some of the more difficult pieces. Lastly, Danny with scheduling/delivery provided clear communication on when to expect delivery and everything was handled with care. The three of them made for such an easy process, and I would absolutely recommend.
NB
Norvell Brewton
Sep 7, 2025
1.0
Ghosted after telling them what I wanted. Also went to the floor once and a salesperson was very rude.
What types of products does Builders Cabinet provide?
Builders Cabinet provides cabinets and bathroom vanities in the Chicago, IL area.
Where is Builders Cabinet located?
Builders Cabinet is located at 401 North Western Avenue, #3, Chicago, IL 60612.
What are the operating hours of Builders Cabinet?
Builders Cabinet is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I contact Builders Cabinet?
You can contact Builders Cabinet by phone at +1 312-829-4300 or visit their website at https://www.buildmykitchen.com/.
What is the main service area of Builders Cabinet?
Builders Cabinet serves customers in the Chicago, IL area.
Are there any nearby furniture stores around Builders Cabinet?
Yes, nearby furniture stores include Jagoli, Reclaimed Wood Chicago, and Bernacki Associates, which can be useful for complementary home furnishing needs.
What nearby transit options can help me reach Builders Cabinet?
You can use the Western Avenue station or the Western Avenue (Metra Milwaukee District station) train stations for convenient access to Builders Cabinet.
Are there nearby businesses that provide complementary home improvement services?
Yes, nearby businesses include Eastern Kitchen & Bath for building supplies, The Fair Plumber for plumbing services, and Alaomeg Dynamics for contracting services, which can help with related home projects.
Does Builders Cabinet offer kitchen countertop installation?
While Builders Cabinet focuses on cabinets and vanities, nearby Builder's Cabinet also offers countertop installation and other construction services.
Where can I go for dining or coffee near Builders Cabinet?
Nearby places for dining and coffee include Blend, a burger restaurant and coffee shop, Aval restaurant, and CHAOS Brew Club brewery, good options before or after your visit.