Customers praised the design team's ability to listen and provide creative solutions tailored to their needs.
Quality Products
Many reviews highlighted the high quality and craftsmanship of the cabinets, with several customers expressing satisfaction with the materials used.
Customer Service
Feedback was mixed regarding customer service; while many praised responsiveness and professionalism, some noted issues with rudeness and lack of follow-up.
Timeliness
Several customers appreciated the timely delivery and installation of their cabinets, often noting that projects were completed on schedule.
Value for Money
Many customers felt that the pricing was fair for the quality of the products offered, with some stating they received better value compared to competitors.
MM
MTKP
Nov 30, 2025
5.0
My husband and I worked with Fred Alsen on the remodel of our dated, 1996 condo kitchen. Our realtor recommended that we visit Builders Cabinet once we decided to remodel. We went to "just take a look" and left with a complete design idea after describing our vision and working with Fred. Fred is a gifted designer, and we were drawn immediately to one of his stylish installations in the showroom. In a few days, Eric came to measure, and not even a week later, we had measured plans, drawings and elevations from Fred! Everyone we met and worked with is talented, professional, and experienced. We used Builders to install the cabinets and worked on a separate contract with the same contractor, Ivan, to do all the work. Fred also referred us to his contacts for appliances and countertops. A wonderful experience. We are truly pleased with the outcome (a little painting left to do). We highly recommend.
EF
Erica Fuentes
Nov 8, 2025
1.0
Made an appointment in advance for a consultation with Fred, and left within 15 minutes. We came to Builders Cabinets to explore custom cabinet options for an upcoming kitchen renovation. Fred was incredibly rude - constantly interrupting myself and my spouse, mentioning their high price points (almost as a deterrent to make us leave?), and more. We are not ones to read too much into bad interactions, but it was painfully obvious that Fred thought we were a waste of his time "as the company's top designer." When asked what the goal of these consultations were, Fred was unable to answer. I feel that civility and mutual respect, especially with a first interaction, is a minimum, especially when meeting a potential client. I think we were not welcomed here from the moment we stepped foot inside, and do not recommend for others that are looking for custom cabinetry.
EP
Evian Properties
Oct 28, 2025
1.0
DO NOT buy there white shaker cabinets. As a designer, I believe it is important to live we products you recommend to your clients. I purchased Builder's white shaker cabinets in 2014. They started yellowing after five years. Builder's is aware that their material yellows, but we were not made aware of this fact at purchase. The kicker is that unlike other manufacturers, they do not warranty the products. Their only recourse is to repurchase new fronts and pay to have someone reinstall them.
RW
Russell Whitney
Oct 21, 2025
5.0
Start to finish, a fantastic experience. This is the second project we’ve done with Builders Cabinet, and we couldn’t be happier. Fred is great to work with. He has an eye for style and creative solutions for our odd layout. He was also able to provide a handful of referrals for other vendors to help complete the project. We did a DIY install, and having Eric as a resource was invaluable. He graciously shared his knowledge on how to install some of the more difficult pieces. Lastly, Danny with scheduling/delivery provided clear communication on when to expect delivery and everything was handled with care. The three of them made for such an easy process, and I would absolutely recommend.
NB
Norvell Brewton
Sep 7, 2025
1.0
Ghosted after telling them what I wanted. Also went to the floor once and a salesperson was very rude.
What types of products does Builders Cabinet provide?
Builders Cabinet provides cabinets and bathroom vanities in the Chicago, IL area.
Where is Builders Cabinet located?
Builders Cabinet is located at 401 North Western Avenue, #3, Chicago, IL 60612.
What are the operating hours of Builders Cabinet?
Builders Cabinet is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
How can I contact Builders Cabinet?
You can contact Builders Cabinet by phone at +1 312-829-4300 or visit their website at https://www.buildmykitchen.com/.
What is the main service area of Builders Cabinet?
Builders Cabinet serves customers in the Chicago, IL area.
Are there any nearby furniture stores around Builders Cabinet?
Yes, nearby furniture stores include Jagoli, Reclaimed Wood Chicago, and Bernacki Associates, which can be useful for complementary home furnishing needs.
What nearby transit options can help me reach Builders Cabinet?
You can use the Western Avenue station or the Western Avenue (Metra Milwaukee District station) train stations for convenient access to Builders Cabinet.
Are there nearby businesses that provide complementary home improvement services?
Yes, nearby businesses include Eastern Kitchen & Bath for building supplies, The Fair Plumber for plumbing services, and Alaomeg Dynamics for contracting services, which can help with related home projects.
Does Builders Cabinet offer kitchen countertop installation?
While Builders Cabinet focuses on cabinets and vanities, nearby Builder's Cabinet also offers countertop installation and other construction services.
Where can I go for dining or coffee near Builders Cabinet?
Nearby places for dining and coffee include Blend, a burger restaurant and coffee shop, Aval restaurant, and CHAOS Brew Club brewery, good options before or after your visit.