Business Details
About
PlumberDrainage ServiceEmergency PlumbersSewer Cleaning CompanySewer & Drain CleaningWater Heater SalesWater Heater ServiceLeak Detection ServiceFlood Control Equipment
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between.
Location
Roto-Rooter Plumbing & Drain Services
11 Cottonwood Drive, Chatham, IL
62629, United States
Hours
Reviews
4.8
955 reviews
5 stars
862
4 stars
50
3 stars6
2 stars8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Quality
Technicians are consistently described as professional, friendly, and knowledgeable, providing excellent service and thorough explanations of the work done.
Promptness
Customers frequently noted the quick response times and same-day service, often arriving earlier than expected.
Communication
Many reviews highlighted effective communication from both the scheduling team and technicians, keeping customers informed throughout the service process.
Cleanliness
Technicians were praised for their attention to cleanliness, ensuring that work areas were left tidy after service.
Pricing
While many found the pricing reasonable, a few customers expressed concerns about high costs for certain services.
- SKShelly KennedyNov 16, 20255.0I had a great experience! Four plumbers had been to my house and didn’t figure out the problem that took Roto-Rooter just a few minutes to figure out. Traveion was awesome! So friendly and professional. Highly recommend!
- JPjeff philipNov 16, 20255.0I recently had Justine Vernon from Roto Rooter come out to fix a shower valve issue in our second bathroom, and once again, he exceeded our expectations. Justine had previously repaired the primary bathroom shower, so we were already confident in his skills — and he didn’t disappoint. Justine quickly diagnosed the problem, explained everything clearly, and completed the repair with the same professionalism and precision we remember from last time. His work is clean, efficient, and reliable, and it’s clear he takes pride in doing the job right. It’s such a relief to have both showers working perfectly again! I highly recommend Justine Vernon and Root Rooters for any plumbing needs. Outstanding service from a technician you can truly trust.
- KPKendra PinkleyNov 7, 20255.0I called around 10am inquiring about an inspection for my water heater. They were able to squeeze me in between 12-2 for someone to come out. He got here at 11:40 and was able to repair our problem at the same time. Loved the quick turn around!
- PPPat ParkerNov 1, 20255.0Mathew was friendly and professional, identified the issue and was able to quote a fair price for the valve job needed done. Cleaned up after himself and a real pleasure to have onsite.
- SDS DOct 22, 20255.0The service is great,, but some problems arose that ROTO ROOTER had no control over. As a renter, management requested another service to come in. They did a great job even though I still prefer ROTO ROOTER
Frequently Asked Questions About Roto-Rooter Plumbing & Drain Services
What services does Roto-Rooter Plumbing & Drain Services provide?
Roto-Rooter offers plumbing, drain cleaning, and water cleanup services, specializing in emergency same-day service for issues from clogged toilets to full sewer replacements.
Where is Roto-Rooter Plumbing & Drain Services located?
The business is located at 11 Cottonwood Drive, Chatham, IL 62629, United States.
What are the operating hours of Roto-Rooter Plumbing & Drain Services?
Roto-Rooter operates 24 hours a day, 7 days a week, providing around-the-clock service.
How can I contact Roto-Rooter Plumbing & Drain Services for plumbing emergencies?
You can reach Roto-Rooter at +1 217-240-7998 for emergencies and service requests.
What payment options does Roto-Rooter Plumbing & Drain Services accept?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
When was Roto-Rooter Plumbing & Drain Services established?
The company was established in 1935, with a long history of serving customers.
Is Roto-Rooter Plumbing & Drain Services equipped to handle water cleanup and flood control?
Yes, they offer water cleanup services and supply flood control equipment as part of their offerings.
What nearby places can customers visit before or after their service from Roto-Rooter?
Customers can visit nearby places such as Godfather’s Pizza for a meal, Wheel Fast Bicycle Co for bike rentals or shopping, and Capoeira Volta Au Mundo if interested in martial arts and gym activities.
Are there nearby automotive service centers close to Roto-Rooter Plumbing & Drain Services?
Yes, customers can find several automotive repair and tire service centers nearby, including CheckPoint Tire & Service Center, CheckPoint Express Lube Center, and Chatham Collision Repair, Inc.
What local fitness and wellness options are near Roto-Rooter Plumbing & Drain Services?
Nearby fitness and wellness options include gyms like Curves, Powerworks Fitness, and POWER A Pilates Studio, as well as wellness services such as Rainbow Massage Spa and Chatham Chiropractic Clinic.