Customers consistently praised the professionalism, friendliness, and responsiveness of the staff, highlighting their willingness to go above and beyond.
Quality of Work
The majority of reviews noted high-quality workmanship and effective problem-solving, with technicians demonstrating expertise in their tasks.
Pricing Concerns
While many found the pricing reasonable, some customers expressed dissatisfaction with unexpected costs and perceived high charges for certain services.
Timeliness
Fred's Plumbing was frequently commended for their quick response times and efficient service, especially in emergency situations.
Communication
Most customers appreciated clear communication regarding services and options, although a few noted instances of poor communication.
DJ
Dallas Jackson
5 days ago
5.0
Serviced our Four Seasons heating unit. Excellent service.
KB
Kathy Baumgartner
Nov 11, 2025
5.0
I am new to the area and was fortunate enough to call Fred’s for my gas line installation. Cory was most helpful in explaining what was going to be done. He was also very considerate to listen to me with other needs in my house. It was a relief to fund a source for plumbing, electric and HVAC. My gas line is in thanks to Blake and Cory. They are both knowledgeable, efficient and kind. I now have a working fireplace. My next project with Fred’s is my range hood vent. Then I’ll be ready for Thanksgiving. Sure there are many projects I’ll be calling Fred’s to fix/install.
CS
Cindy Schultz
Nov 10, 2025
4.0
A bit frustrating. We had a leak into the basement, apparently from the bathtub above, but tech was unable to replicate the leak while here. Really didn’t offer any thoughts on what it could be, but said he could see where the insulation had been wet near the tub drain. Didn’t seal any drain or potential source, just told us to use the tub/shower and see if it happens again. I thought $249 for that was excessive.
RP
Robert Poynton
Oct 29, 2025
5.0
I can't recommend this company highly enough! In a world where customer service has all but disappeared, the crew from Fred's Plumbing went above and beyond. There were issues with my installation (due to the nature of my original plumbing and new technology I wanted to use with a heat pump hot water heater...) and the crew, especially Blake, were tireless in their efforts to get it right. Never did I feel like I was a nuisance. Each interaction was professional and courteous. Pricing was competitive and the advice and knowledge came from educated experience. I never felt like they were trying to "up-sell" me. They truly wanted the best system for my home.
PP
parroyo101
Oct 28, 2025
5.0
Fred’s Heating & Plumbing provided terrific service in fixing my broken drain pipe. The repair was challenging, but expertly handled by super-professional service rep Noah. I couldn’t be more pleased with my experience with Fred’s Heating; all-around great service provider.