The window and door buying process shouldn’t be stressful or confusing. When you work with our team, we help you find the right windows and doors for your home and budget. The staff at our company go above and beyond to help you realize your dreams, drawing from decades of experience in the window and door installation industry in the Chicago area. We provide a tailored experience that guarantees peace of mind for years to come. Improve the comfort of your home by eliminating the old, leaky, and ugly windows or doors on your property. Our team of certified technicians has provided dependable door and window replacement services to homes in Chicago and the surrounding suburbs for over 60 years.
Customers consistently praised the quality and professionalism of the installation teams, noting attention to detail and craftsmanship.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding updates on project timelines and follow-ups.
Customer Service
While many customers reported positive experiences with staff, there were notable complaints about poor customer service in specific instances, particularly regarding issue resolution.
Pricing Concerns
Customers acknowledged that while prices are higher than competitors, they felt the quality of products and service justified the cost.
Product Satisfaction
Overall, customers expressed high satisfaction with the quality of doors and windows, often mentioning the aesthetic and functional improvements to their homes.
RB
Rachel Bronson
5 days ago
5.0
We had a front door replaced by Next Door & Window and couldn't be happier. We most recently returned to have 7 windows replaced in the front of the house. The team is professional, courteous and time sensitive. They kept us apprised of our project timeline and addressed the small and very normal issues that arose as we went through our project. We will look forward to working with Next Door & Window when we turn to updating the back of our house.
JZ
John Zielinski
Jan 2, 2026
5.0
From helping us through selecting the right storm doors for our needs through Casey's excellent installation our experience was first rate. We've used Next for multiple projects from replacing all of the windows in our house to entry doors and storm doors. The quality of service, attention to detail and follow up are the reasons we keep coming back and recommend them to others.
PM
pat mcnally
Jan 1, 2026
5.0
This was the second time I called on Next Door to come out and put in a window. From ordering the window to installation it was a smooth process. From the office personnel to the installers everyone was professional, kind, and considerate taking time to answer all my questions. Respectful of my property and clean up was fantastic.
CO
Carla O'Machel
Dec 29, 2025
5.0
Everything was done to perfection. From my first visit with Brian M., to my installation by Fred. At first I was surprised by the price for my door but later understood the reason behind it. Highly recommend NEXT DOOR AND WINDOW.
RP
Ray Padilla
Dec 25, 2025
4.0
The door installation went very smoothly, and it looks great….now I can get into my garage from the side, and the door is co politely sealed from the draft. It’s a pretty door, too, and the quality of the installation is top notch. The rep I worked with was very nice and straightforward and to the point, no BS. I only took off a star due to the communication, or should I say lack of it. After I ordered the door and paid my deposit, anytime I wanted an update I had to initiate contact. Every. Single. Time. It was I credibly annoying, especially considering all of the talk around how I would be assigned a project manager and not to worry about the timeline. Oh, I worried, believe me. Once I heard that the door was ready for installation, I was given one or two days to clear my schedule to make sure that someone was home so the installer could access the garage and install the door. BUT, it is a quality door installed very, very well. Sure, it’s not inexpensive, but wouldn’t you want to pay for a quality product that doesn’t need replacement or repair soon after it’s installed? I thought so. I will co solder them for my windows next, but that is gonna be priiiiiicey.
Frequently Asked Questions About Next Door & Window
What are the main services offered by Next Door & Window?
Next Door & Window specializes in window and door replacement and installation services, offering experienced, tailored solutions for homes in Chicago area and suburbs.
Where is Next Door & Window located?
Next Door & Window is located at 16W240 83rd Street, Burr Ridge, IL 60527, USA.
What are the business hours for Next Door & Window?
The showroom is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 2:00 PM. Sunday is closed. The call center operates Monday to Friday 8:00 AM to 5:00 PM and Saturday 8:00 AM to 2:00 PM.
How can I contact Next Door & Window?
You can contact Next Door & Window by phone at +1 630-323-6398 or email at info@nextdoorandwindow.com.
Does Next Door & Window require appointments?
No, Next Door & Window does not require appointments. Customers can visit during business hours or contact them directly.
What payment methods are accepted at Next Door & Window?
Next Door & Window accepts American Express, Cash, Discover, Financing, MasterCard, and Visa payment options.
Does Next Door & Window provide onsite services and parking?
Yes, Next Door & Window offers onsite services and has free onsite parking including wheelchair accessible parking spaces available.
Are there any freight or cargo services near Next Door & Window that can assist with deliveries?
Yes, nearby Next Door & Window, you can find White River Transportation and Next Way Logistics, both offering freight and cargo services which can be useful for deliveries or shipping needs.
What local contractors or construction services are near Next Door & Window for additional home improvement needs?
Nearby contractors include Delta Midwest Service Inc for plumbing and HVAC, Leads Construction Company for masonry and concrete, and Kolony Restoration for roofing and construction services.
Are there any nearby medical professionals or health services close to Next Door & Window?
Yes, there are several health services nearby such as Theresa Schwab, MD, Bill J. Schroeder, DO, and Karis L. Tekwani, MD, as well as the NYCE Hearing Center and Physician Partners in Comp Weight Mgmt.