Business Details
About
Plumbing Supply StoreBathroom RemodelerKitchen Remodeler
Charles Greenspon, a Chicago native, founded Banner Plumbing Supply in 1946. He couldn’t have imagined that the company would grow to become an industry leader with two locations, including one that is still in the original location on Chicago’s south side and this location in Buffalo Grove, serving the plumbing industry and homeowners throughout the Chicago metropolitan area. Banner has expanded, but its philosophy remains the same—everyone is treated like family by knowledgeable, professional, career employees who, together, have redefined customer service. Let us know how we can help you with your kitchen and bathroom remodeling needs today!
Location
Banner Plumbing - Buffalo Grove Showroom
1020 East Lake Cook Road, Buffalo Grove, IL
60089, United States
Hours
Reviews
4.7
165 reviews
5 stars
148
4 stars
7
3 stars1
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting outstanding service experiences.
Product Availability
Many reviews noted that the store has a wide selection of plumbing parts and fixtures, often having items in stock that other suppliers do not.
Showroom Experience
The showroom received positive feedback for its beautiful displays and extensive product options, making it a great place for customers to explore design ideas.
Pricing
Customers appreciated the competitive pricing and willingness to work with budgets, often finding better deals compared to other suppliers.
Communication Issues
Some customers expressed dissatisfaction with communication regarding orders and returns, indicating a need for improvement in this area.
- KFKaty FranzNov 13, 20255.0Brian was a great communicator. Followed through with my request for information efficiently and with detail. I enjoy calling and being serviced at my BG Banner location. Looking to find just the right parts to complete projects with my clients is A LOT easier with a whole team to help. Thank you, for helping me find what we were looking for. We purchased (2) toilets, (2) exhaust fan (replacement) (2) faucets (1) kitchen faucet, and a shower drain system.
- NGNathan GibsonNov 12, 20255.0Marcus, Ashley, Penny, Kelly, Alexsia, Carlos, etc. etc. and the rest of the team are fantastic to work with! For being such a large operation, they operate an extremely efficient operation. Every person you encounter is personable and knowledgeable. They continue to rotate and improve the showroom. We have brought clients here for years and will continue to do so.
- SMstefan minicNov 11, 20255.0Eddie was extremely helpful and fast with service, amazing to work with this guy very knowledgeable , always professional and positive, I will always purchase here in banner!
- YYYaboi_gooseNov 7, 20255.0Eduardo did an awesome job attending me, he helped me get my refund quickly. He also explained my situation to me crystal clear and explained how he fixed my problem excellently.
- JXJimmy XentarasOct 30, 20255.0Outstanding service!! From the moment you hit the door you're warmly greeted by Kelly who makes sure you speak with the appropriate associate. Jennifer was incredibly helpful making sure we had everything we needed and her advice on design and selecting the appropriate fixtures was amazing. Banner is a definite go-to for our plumbing and fixture needs going forward.
Frequently Asked Questions About Banner Plumbing - Buffalo Grove Showroom
What are the regular business hours of Banner Plumbing - Buffalo Grove Showroom?
The showroom is open Monday to Wednesday and Friday from 9:00 AM to 4:30 PM, Thursday from 9:00 AM to 7:00 PM, and Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays.
Where is Banner Plumbing - Buffalo Grove Showroom located?
It is located at 1020 East Lake Cook Road, Buffalo Grove, IL 60089, USA.
Can I contact Banner Plumbing - Buffalo Grove Showroom by phone?
Yes, you can reach them at +1 847-520-6100.
What products and services does Banner Plumbing - Buffalo Grove Showroom offer?
They specialize in plumbing supply with services including bathroom and kitchen remodeling, serving both the plumbing industry and homeowners.
Is there an online resource to browse Banner Plumbing's kitchen products for remodeling?
Yes, you can browse their kitchen remodeling products online at https://www.bannerplumbing.com/Kitchen-v2.htm.
What is the history or background of Banner Plumbing?
Founded in 1946 by Charles Greenspon, Banner Plumbing Supply has grown to be an industry leader with a philosophy focused on treating customers like family and providing knowledgeable professional service.
Are there any places nearby where I can get more kitchen and bath supplies?
Yes, Banner Kitchen & Bath Showroom is located nearby and offers plumbing and HVAC supplies, operating as a wholesale store.
If I am visiting Banner Plumbing, what convenience stores are nearby for quick shopping needs?
7-Eleven and Ricky Rockets Fuel Center convenience stores are near the showroom, making it easy to grab snacks or essentials during your visit.
What dining options are available near Banner Plumbing - Buffalo Grove Showroom?
Nearby restaurants include Thai Buri, specializing in Thai and Pan-Asian cuisine, and Jimmy John's sandwich shop, perfect for a quick meal.
Is there a nearby gas station if I need fuel when visiting Banner Plumbing?
Yes, there are gas stations nearby including Shell and Ricky Rockets Fuel Center, convenient for refueling vehicles when visiting the area.