Banner Plumbing - Buffalo Grove Showroom

4.8
181 reviews

About

Plumbing Supply StoreBathroom RemodelerKitchen Remodeler
Charles Greenspon, a Chicago native, founded Banner Plumbing Supply in 1946. He couldn’t have imagined that the company would grow to become an industry leader with two locations, including one that is still in the original location on Chicago’s south side and this location in Buffalo Grove, serving the plumbing industry and homeowners throughout the Chicago metropolitan area. Banner has expanded, but its philosophy remains the same—everyone is treated like family by knowledgeable, professional, career employees who, together, have redefined customer service. Let us know how we can help you with your kitchen and bathroom remodeling needs today!

Location

Banner Plumbing - Buffalo Grove Showroom
1020 East Lake Cook Road, Buffalo Grove, IL
60089, United States

Hours

Reviews

4.8
181 reviews
5 stars
164
4 stars
7
3 stars
1
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1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and helpful, often going above and beyond to assist.

Product Availability

Many reviews highlighted the store's extensive inventory, noting that they often have parts in stock that other stores do not.

Showroom Experience

The showroom received positive feedback for its beautiful displays and wide selection of products, enhancing the shopping experience.

Professionalism

Reviewers noted the professionalism of the staff, with many mentioning specific employees who provided exceptional service.
  • SM
    Scott Meyers
    2 days ago
    5.0
    As an owner of Meyers Home Services I have used Banner over and over again for my clients. This time, I needed to use Banner Plumbing to help with the project of building my own dream home. I needed to purchase everything for plumbing supplies for 2 bathrooms, laundry room and kitchen. My wife and I did not know where to begin to pick out what we wanted with all the choices. That's where Jennifer Burke, the Sales Associate at Banner came into play. I've used her many times to help my clients, so decided she was out best option. She was just AMAZING! She took whatever time we needed and listened to what we wanted. She walked around the showroom and helped us pick out what she knew we would want. If we changed our mind, she was just as amazing and helpful and kind. She has a talent in her knowledge as well as just being kind and pleasant. I would recommend Jennifer Burke to anyone whether they need to buy 1 simple item or build their dream home like us. Thank You Jennifer!!! Scott and Jody Meyers
  • ER
    Ev Rullman
    3 days ago
    5.0
    We went to Banner for just a toilet and Bidet. Brian worked with us and explained all the benefits of each while focusing on models in our price range. We wound up buying a Toto with the Toto model bidet. The model we purchased was showing in stock but turned out not to be. Instead of making it an issue after we already paid, he was able to get the manager to approve the next level up bidet giving us more features and not charging for the difference. Amazing customer focus. Highly recommend Banner.
  • EG
    Elizabeth Geller
    3 days ago
    5.0
    Brian was fantastic to work with and mindful of our budget, pricing was excellent, they had exactly what we needed!! Highly recommend!
  • MW
    Matthew Wylie
    Jan 2, 2026
    5.0
    I needed to replace a toilet seat to match a discontinued toilet color. So, not a big sale. Didn’t matter, Michele at Banner Plumbing Supply’s Buffalo Grove location took the time ( about an hour) to search through numerous color chips and to find the best match which was spot on! I’m fortunate to live close to Banner but if you live far way I’m telling you it’s worth the drive to get that kind of customer service. Thanks Michele, l’ll definitely be back and asking for you!
  • MU
    Mark Utendorf
    Dec 12, 2025
    5.0
    I needed to replace the plastic tubing in my water filter system with braided stainless. I tried to find all the fittings and lines at the big box stores - no luck. Tyler at the Banner Plumbing service counter helped me brainstorm the best way to replumb the system and then found all the components for me. One stop, super helpful, and fairly priced. Thanks Tyler!

Frequently Asked Questions About Banner Plumbing - Buffalo Grove Showroom

What are the regular business hours of Banner Plumbing - Buffalo Grove Showroom?

The showroom is open Monday to Wednesday and Friday from 9:00 AM to 4:30 PM, Thursday from 9:00 AM to 7:00 PM, and Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays.

Where is Banner Plumbing - Buffalo Grove Showroom located?

It is located at 1020 East Lake Cook Road, Buffalo Grove, IL 60089, USA.