Roto-Rooter Plumbing, Drain, and Water Cleanup

4.8
562 reviews
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Business Details

176 S Schuyler Ave, Bradley, IL
60915, United States
(815) 242-0044

About

Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. We also give free estimates!

Location

Roto-Rooter Plumbing, Drain, and Water Cleanup
176 S Schuyler Ave, Bradley, IL
60915, United States

Hours

Reviews

4.8
562 reviews
5 stars
505
4 stars
25
3 stars
9
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.

Response Time

Many customers appreciated the quick response times, with several instances of same-day service.

Communication

While most reviews praised communication, some customers experienced issues with appointment scheduling and lack of updates.

Pricing

Feedback on pricing is mixed; some found it reasonable while others felt it was overpriced.

Overall Satisfaction

Overall, customers expressed high satisfaction with the service quality, despite some isolated negative experiences.
  • BR
    bernadette rolando
    Nov 15, 2025
    5.0
    Started the appointment early and finished quickly! Great experience and informative. Reasonable price and overall great customer service
  • LP
    Laura Phillips
    Nov 9, 2025
    5.0
    Called on Saturday night and had an appointment for next day. Came out a little late but that bus understandable with other appointments. He was knowledgeable and very quick with figuring out what was wrong.
  • LT
    Louis Thomas
    Nov 7, 2025
    1.0
    I had a terrible experience with this company they upscaled the price by $6,000. I had a clogged basement drain and the repairman came right in saying that he needed to tare the pipes out and replace them. He offered bank financing from synchrony bank at 29.99%. He acted really frantic for me to sign the papers as he kept going back and forth to his van. I'm sure he was trying to make a killing on the job. I'm so glad i didn't go with this company. Make sure you get a second opinion because this guy acted like a hype or something, he even sent workers over after i changed my mind about using them.
  • JB
    Judy Barrie
    Nov 3, 2025
    5.0
    .Matt was very professional. He explained in detail what needed done. I would highly recommend Matt for your plumbing work. Thanks
  • JP
    Jamie Patton
    Oct 28, 2025
    5.0
    Roto Rooter always gets the job done! We have dealt with Jason and Matt and both have been very professional and personable. I recommend them for any plumbing job small or big!
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Frequently Asked Questions About Roto-Rooter Plumbing, Drain, and Water Cleanup

What plumbing services does Roto-Rooter Plumbing, Drain, and Water Cleanup offer?

Roto-Rooter provides full-service plumbing, drain cleaning, water cleanup, emergency same-day service, and handles everything from clogged toilets to full sewer replacements.

What are the operating hours of Roto-Rooter Plumbing, Drain, and Water Cleanup?

They are open 24 hours a day, 7 days a week, including holidays, providing emergency services at any time.