Bradbury Plumbing, Heating, Air, & Electrical

4.6
269 reviews

About

PlumberElectricianHVAC ContractorSewer Cleaning CompanyExcavating Contractor
Bradbury Plumbing, Heating, Air, & Electrical provides commercial and residential HVAC installation services, HVAC repairs, HVAC maintenance, Mitsubishi ductless mini-split services, and indoor air quality services to Kankakee, Will, and Iroquois counties, IL, and the surrounding counties. We're open 24/7.

Location

Bradbury Plumbing, Heating, Air, & Electrical
4150 N 10000W Rd, Bonfield, IL
60913, United States

Hours

Reviews

4.6
269 reviews
5 stars
241
4 stars
4
3 stars
1
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful nature of the staff, particularly mentioning dispatchers like Shelbie and Heather for their excellent communication.

Professionalism

Technicians were frequently described as professional, knowledgeable, and courteous, with many customers highlighting their thoroughness and ability to explain issues clearly.

Timeliness

Many reviews noted the prompt response times for service calls, with technicians often arriving on the same day or within a short timeframe.

Quality of Work

Overall, the quality of work performed by technicians received positive feedback, with many customers expressing satisfaction with repairs and installations.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing high service charges and unexpected costs, leading to mixed feelings about value for money.
  • SS
    Suzanne Sliwski
    6 days ago
    5.0
    John and Shelby were very easy to work with. I needed emergency plumbing and Shelby squeezed me in with no hesitation. John was here fast and did his job very well. Thank you. Great group of people.
  • SS
    Sam
    Nov 14, 2025
    5.0
    I’ve had two emergency situations in the last year and both times Bradbury did not hesitate to fit me into their schedule and send someone out to work on my hot water heater and furnace. They are reliable and I appreciate the timely response! Anthony came to work on my furnace and he found the issue very quickly and had it resolved. He was very friendly and did a great job!
  • NG
    Nathaniel Garcia
    Nov 13, 2025
    5.0
    On Nov. 5, 2025, Anthony told me that my humidifier is failing. He gave me suggestions what I can do to replace the humidifier. In addition, the furnace was giving off a buzzing sound continuously which Anthony resolved. Thanks you.
  • JV
    John Veers
    Nov 1, 2025
    1.0
    Bradbury installed a new furnace/AC for us in 2016. The heat exchanger failed this year, so I thought it would be good to have Bradbury handle the installation of the warrantied part. They quoted $1350 for the labor only job. It looked high to me, but they thought it would take two men about 4 hours to complete. Still looked high, but I went with them anyway. One tech showed up for the installation, and he finished it in two hours and 45 minutes. He did a good job. However, even allowing one additional hour travel time, that works out to right about $360/hr..!! (I hope the tech gets a nice chunk of this!). My mistake for simply going to them because they did a good (and competitive) job for me on the installation 9 years ago. Evidently, things have changed at Bradbury since then! My warning to anyone thinking of using $Bradbury$ is to get competitive quotes from other reputable contractors in the area. There are plenty.
  • JR
    Jolanta Radzik
    Oct 30, 2025
    5.0
    I had "Bradbury Plumbing, HVAC, & Electrical" come out to service my generator, and I couldn’t be happier with the experience. After calling around to compare prices, I found their fee to be very competitive. Shelbie was very friendly and professional from the start. I really appreciated the appointment reminders and the courtesy call to let me know the technician was on the way. The technician that arrived was just as friendly, and did an amazing, thorough job. You could tell he takes pride in his work and cares about doing things right. I’ll definitely be using Bradbury again.

Frequently Asked Questions About Bradbury Plumbing, Heating, Air, & Electrical

What services do you offer?

We provide a full range of services, including plumbing repairs and installations, HVAC system maintenance and repairs, and electrical services such as wiring, installations, and inspections.

How do I know if I need repairs or maintenance?

Signs you may need repairs include leaks, unusual noises, poor heating or cooling, and frequent circuit breaker trips. Regular maintenance is recommended to prevent these issues and ensure efficient operation.